Pediatric Mental Health Specialist

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OBJECTIVE

Seattle-based professional seeking an HR role to leverage strengths in onboarding, compliance, and process improvement. Skilled at fostering positive employee experiences, streamlining operations, and enhancing workplace culture. SKILLS

● Onboarding &

Training

● Compliance &

Confidentiality

● Process Improvement

& Efficiency

● Team Leadership

● Data Analysis &

Reporting

● Communication

EXPERIENCE

Seattle Children’s Hospital Seattle, WA

Pediatric Mental Health Specialist Feb 2024 - Current

● Onboarded and trained 7+ new hires by developing orientation materials, ensuring compliance with hospital protocols, and creating a welcoming atmosphere for pediatric patients.

● Contributed to a monthly “WAVE” system that recognized standout employees within the PBMU, resulting in over 30 employee shout-outs and fostering a more engaged, motivated work culture.

● Promoted to Team Lead within 7 months, supervising five employees through regular coaching, performance oversight, and conflict resolution to ensure high-quality care. Sand Point Childhood Development Center Seattle, WA Childcare Provider Sep 2022 - Jun 2023

● Assisted lead teacher in creating and implementing lesson plans for approximately 20 children aged 2-5

● Received >100 hours of training in early childhood education and development from the team at the center

● Regularly tracked engagement with checklists and rating scales which I used to evolve my lesson plans, resulting in an ~15% increase in student engagement overtime Maryland Therapeutic Riding Center Crownsville, MD Therapeutic Riding Instructor Jun 2022 - Sep 2022

● Provided therapeutic riding services to 30 children and adults with special needs

● Developed individualized riding plans for 8 of my riders, resulting in a 20% improvement in their riding skills

● Maintained a safe and positive riding environment, with a flawless safety record during my time at the center The Eleanor Silver Spring, MD

Hostess Jan 2020 - Apr 2020

● Provided excellent customer service and effectively communicated with customers and staff

● Managed reservations and seating arrangements developing strong organizational skills EDUCATION

University of Washington Seattle, WA

B.A. (Psychology) [Grad. Dec 2023]GPA: 3.8/4.0

EXTRA INFO

Technical Skills:Excel Words Sheets Docs Google Suite Microsoft Suite Interests & Hobbies: Outdoor enthusiast Crocheting Proud cat mom Rachel Downs LinkedIn: www.linkedin.com/in/rsfdowns/ Email: *********@*****.***

Phone: 240-***-****

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