Customer Service Nova Scotia

ANUSHA CHALLAGONDLA

E-mail: ***********@*****.***

Highlights of Qualifications

Passion for working with diverse groups of people and ability to meet customer needs

Great problem-solving skills while maintaining a positive attitude

Proven ability to work with teams and independently with little supervision

Quick learner, highly motivated and adaptable to various work environments

Completed Skills for Work program with 90 hours of employability training

Bilingual in English and Telugu

Core Competencies

Customer Service Experience

Cheerfully provided voters with instructions on the voting process

Assisted and accommodated customers with physical disabilities

Handled cash transactions in a fast-paced environment

Solved customer concerns by phone and in-person

Supervising & Leadership Experience

Supervised children of various ages, including those with special needs

Securely and confidentially handled customer’s personal information

Helped teachers with classroom management

Professional & Volunteer Experience

Supervisor, Educational Assistant, Early Childhood Education, OCSB, Ottawa 2023-TillDate

Customer Service, La Cremiere, Ottawa, Ontario 2021-2022

Customer Service, S&P Data, Ottawa, Ontario 2020-2021

Front Desk, Blue Star Restaurant, Welland, Ontario 2018-2019

Deputy Returning Officer, Elections Ontario, Welland, Ontario 2018

Educational Assistant, Halifax Regional School Board, Halifax, Nova Scotia 2017 – 2018

Poll Clerk, Elections Nova Scotia, Halifax, Nova Scotia 2016

Volunteer, Brunswick Street Mission, Halifax, Nova Scotia 2016

Volunteer, Halifax Multicultural Festival, Halifax, Nova Scotia 2013

Educational Assistant, Geetanjali High School, Khammam, Telangana 2011-2012

Education & Certifications

Food Handling Certificate (Job Gym) 2018

AODA/Health & Safety Certification (March of Dimes) 2018

WHMIS/Smart Serve (Employment Solutions) 2018

Bachelor’s Degree: Computer Applications Alagappa University, Tamilnadu, India 2017

First Aid/CPR Level C (Red Cross Canada) 2016

Microsoft Office Certified (Immigration Service of Nova Scotia) 2016

References

Available on Request

Contact this candidate