QA

Parameswari Raghuraman

QA Lead/Architect- Software Quality Assurance

Contact: 303-***-****

Email: ********@*****.***

LinkedIn: https://www.linkedin.com/in/parameswari-param-raghuraman-7a8b217/

Work Status: US Citizen

EXPERTISE:

Accomplished QA Architect with over a decade of expertise in designing and implementing robust test strategies and frameworks for web, API, mobile, and enterprise applications. Adept at leading cross-functional QA teams, driving automation initiatives, and ensuring scalable, high-quality software solutions in Agile and DevOps environments.

PROFESSIONAL SUMMARY

●Proven ability to architect and execute complex automation strategies using tools like Selenium, Cypress, Rest Assured, and JMeter to improve efficiency and accuracy while reducing manual test efforts.

●Expertise in integrating QA processes seamlessly into CI/CD pipelines using Jenkins, GitLab, and Azure DevOps, enabling faster delivery cycles with improved reliability.

●Skilled in developing data-driven, keyword-driven, and behavior-driven (BDD) test frameworks to maximize test coverage and simplify collaboration between technical and non-technical teams.

●Extensive experience in manual and exploratory testing to ensure comprehensive validation of edge cases, system behavior, and complex business workflows.

●Adept at performance testing using JMeter and LoadRunner, ensuring scalability and reliability for enterprise-grade applications.

●Strong knowledge of Agile, SAFE Agile, Scrum, and Kanban methodologies, with a proven track record of aligning QA initiatives with business goals to deliver exceptional customer satisfaction.

●Exceptional communicator and team leader with experience mentoring QA engineers, fostering professional development, and promoting best practices in quality assurance.

●Experienced in end-to-end project lifecycle management, including test planning, execution, defect tracking, and reporting to ensure high-quality software delivery.

●Hands-on expertise with cloud technologies and containerization tools like Docker and Kubernetes to maintain stable and scalable test environments.

●Demonstrated proficiency in implementing security testing practices to identify and mitigate vulnerabilities early in the software development lifecycle.

●Recognized for strategic thinking and continuous improvement initiatives that drive innovation, operational excellence, and business value.

Education and Certifications

B.S in Physics

PROFESSIONAL DEVELOPMENT CERTIFICATIONS:

Certified Master Data Quality Manager ISO-8000-110

ASTQB- CTFL

CSM- Certified Scrum Master

SAFE 5-TEAMS-Certified Practitioner Level

SAFE 6-PO/PM Certified Practitioner Level

TECHNICAL SKILLS

Testing Tools

Selenium WebDriver, JUnit, SoapUI, Cypress, Rest assured

Languages

JAVA, JavaScript, python, SQL, XML, JSON

Build Tools

Maven

CI Tools

Jenkins, Azure

Bug Tracking Tools

JIRA

Processes

Agile-Scrum, Waterfall

Browsers

Mozilla Firefox, Edge, Google Chrome

Database

SQL Server

Operating Systems

Windows

PROFESSIONAL EXPERIENCE

Client: Visa, Highlands Ranch, CO OCT2011 – Till Date

Role: QA Lead/Architect- Software Quality Assurance

Project Description: The project focused on modernizing Visa’s payment issuer processing systems. Key initiatives included re-platforming legacy host processing systems to Java on Linux and implementing robust testing frameworks to ensure platform scalability, reliability, and compliance with payment industry standards. The solution enhanced end-to-end processing performance and integrated QA processes within DevOps pipelines, ensuring a seamless transition and robust quality assurance practices.

Responsibilities:

●Provided technology and managerial oversight for platform modernization projects, including re-platforming Payment issuer processing to Open Systems and transitioning Host Processing to Java on Linux.

●Architected end-to-end test frameworks and integrated QA processes into CI/CD pipelines, enhancing build reliability by 30%.

●Led the automation strategy using Selenium, Cypress, and Rest Assured, reducing manual test cycles by 80%.

●Designed, developed, and implemented modular, reusable, and scalable automation frameworks using Selenium, TestNG, and Cypress to standardize testing practices across teams.

●Automated API testing using Rest Assured and Karate, ensuring comprehensive validation of RESTful web services.

●Developed performance testing scripts using JMeter and LoadRunner to measure application scalability and throughput.

●Conducted cross-browser and cross-platform testing using tools like Selenium Grid and Browser Stack.

●-Collaborated with business analysts to create detailed test plans, test cases, and acceptance criteria for manual testing.

●Performed exploratory testing and defect analysis to uncover critical edge-case scenarios and ensure high product quality.

●Executed end-to-end manual testing of complex workflows, including functional, regression, integration, and system testing.

●Automated regression suites frequently updated modules to streamline testing for major releases and patches.

●Designed data-driven and keyword-driven test scripts to maximize test coverage across diverse data sets and scenarios.

●Integrated security testing within CI/CD pipelines using tools like OWASP ZAP to identify vulnerabilities early in the lifecycle.

●Spearheaded the adoption of behavior-driven development (BDD) practices using Cucumber for improved collaboration between technical and non-technical stakeholders.

●Created reusable libraries and utilities to accelerate automation efforts and reduce test maintenance overhead.

●Conducted root cause analysis for production defects and collaborated with developers to implement preventive measures.

●Maintained detailed documentation of test results, automation scripts, and QA best practices in Confluence.

●Monitored and managed Defect lifecycle using JIRA, ensuring timely resolution and clear communication with stakeholders.

●Trained and mentored QA engineers on test automation frameworks, tools, and methodologies.

●Enhanced test environment stability by leveraging Docker containers for consistent setups across environments.

●Coordinated test activities across multiple Agile teams, ensuring alignment with sprint goals and release timelines.

●Applied SAFE Agile and Kanban methodologies to improve sprint planning, execution, and delivery efficiency.

Environment: Selenium, Cypress, Rest Assured, Karate Performance Testing: JMeter, LoadRunner CI/CD: Jenkins, GitLab, Azure DevOps Programming Languages: Java, Python Cloud and Containerization: Docker, Kubernetes Defect Tracking/Management: JIRA, ALM Framework Development: Experience in designing modular, reusable test frameworks Safe Agile5 Kanban Linux Cloud Services & Confluence

Client: Colorado Bankers Life Insurance OCT 2009 – Dec 2011

Role: QA/ Business Analyst

Project Description: The project involved the modernization and development of an Enterprise Replacement application for the insurance industry, aimed at streamlining critical operations such as new business processing, commissions, reinsurance, claims, invoicing, and payments. The initiative focused on automating manual workflows, enhancing data accuracy, and meeting compliance standards. As part of the Agile delivery team, the project required in-depth collaboration between business stakeholders and technical teams to ensure the successful rollout of innovative insurance products.

Responsibilities:

Performed agile project management: insurance products were developed and implemented. Participated in and created a comprehensive document based on complicated use cases for the insurance industry's Enterprise Replacement application. Established business criteria for new business processing, commissions, reinsurance, claims, invoicing, and payments.

Responsibilities:

●Performed Agile project management, ensuring the timely development and implementation of insurance products in line with business goals.

●Collaborated with stakeholders to create comprehensive documentation for complex use cases within the Enterprise Replacement application.

●Defined and validated business criteria for key insurance processes, including new business processing, commissions, reinsurance, claims, invoicing, and payments.

●Converted business requirement documents into detailed use cases, UAT test scenarios, and test scripts.

●Developed and executed automated test scripts for requirement validation, functional, regression, performance, security, accessibility, and compliance testing using tools and frameworks.

●Established and monitored key performance indicators (KPIs) to track testing progress and ensure high-quality deliverables during sprints.

●Coordinated sprint planning and grooming sessions, ensuring all use cases were well-defined for future iterative development.

●Tracked build deployments and managed product configuration to ensure the availability of functional builds for testing.

●Conducted root cause analysis on reported defects, ensuring timely resolution and implementation of preventive measures.

●Performed extensive manual testing of core insurance workflows, including functional, integration, system, and user acceptance testing (UAT).

●Facilitated the creation of end-user training materials and conducted knowledge-sharing sessions to support parallel testing and user onboarding.

●Supported defect tracking and management using Bug Tracker and Version One, ensuring streamlined communication between development and testing teams.

●Partnered with database administrators to validate data consistency and accuracy across SQL Server-based systems.

●Conducted exploratory testing to uncover potential issues in edge-case scenarios and enhance product reliability.

●Collaborated with the development team to implement automated solutions for performance testing, focusing on application scalability and stability.

●Ensured compliance with industry standards and regulations through meticulous documentation and test case execution.

●Mentored junior QA team members on best practices for both manual and automated testing processes.

Environment: SQL Server C# C++ (Gold) Case complete Python Bug Tracker & Version One

Client: Pearson (formerly ECollege). OCT 2008 – Dec 2009

Role: Software Quality Engineer

Responsibilities:

Built and executed test cases for the Schools Interoperability Framework (SIF) project. Validated test results using SQL to query 15 tables on five different databases. Researched the PowerSchool enrollment process to determine which events triggered objects to flow.

●Updated User stories and tasks in Rally and recorded defects using Team Trac.

●Created test plans and test strategies for clients' regression cycles.

●Conducted Agile Scrums and iteration planning sessions to identify tasks and provide estimates of task durations.

Environment: SQL Server SaaS Rally & Team Track

Contact this candidate