System Architect Application Development
Resume:
LEKHYA MUDDA
***********@*****.***
PROFESSIONAL SUMMARY
Pega Professional with overall 6 years of experience in PRPC.
Highly skilled in end-to-end application development, specializing in PRPC workflow applications.
Proficient in Pega, Java, Python, SQL, and data visualization tools like Tableau.
Strong leadership and problem-solving abilities with a track record of delivering innovative solutions and improving project outcomes.
Certified in PEGA CSSA & CSA, Oracle Java 8(OCJP)
Experienced in the implementation cycle, including PRPC development, unit testing, bug tracking, and fixing.
Proficient in many areas of PRPC, including Flow Actions, Harness rules, REST, SOAP, Section rules, Activities, Decision rules, UI/UX, Declaratives, and Reporting features.
Performed Pega Testing and AUT Testing.
Hands-on experience with debugging tools.
Participated in various projects from conception to implementation and maintenance.
Quickly adaptable to new technologies.
Good exposure to SDLC and Agile methodology.
Excellent interpersonal skills and ability to work well with teams.
CERTIFICATION:
Certification
Version
Year of completion
Certified Senior System Architect
8
2020
Certified System Architect
7.4
2019
OCJP( Oracle 1Z0-808 Java)
8
2018
EDUCATIONAL DETAIL
Master of Science in Information Systems, University of Maryland, College Park – Aug 2022 - Dec 2023
Bachelor of Engineering in Electronics and Communication Engineering, Gokaraju Rangaraju Institute of Engineering and Technology, Hyderabad – Sept 2014 – July 2018.
SKILLSET
Technical
Operating System
Windows, MAC
Environment
Web based and Client server
Database
Oracle, MySql, MSSQL, Postgres, Cassandra
Tools
Jira, Jupyter notebook, Tableau, Pega, Core Java, Python, R, Google Analytics, Project Libre, Tableau, MsExcel, SQL, DBMS, BPM tools
Pega Frameworks
CLM-KYC, Pega Onboarding, Smart Dispute, Smart Investigate, Pega CRM Sales Automation, Pega Platform, Pega CDH
Languages
C, Core JAVA, Python, R
Other
Pega PRPC, HTML, XML, JavaScript, Angular, Typescript, CSS
Functional
Management and
Leadership Skills
Seeking a challenging position to enhance my skills, knowledge, and expertise keep improving in all areas, and contribute towards organizational development
Training & Development
Pega PRPC V7.2, V7.3 V7.4, V8.0, V8.3, V8.4,V8.6, V8.7
PROFESSIONAL EXPERIENCE
Project 4
Client: AFLAC
Duration: March 2024– Present
Role: Pega Developer
Responsibilities:
Developed and optimized Pega workflows, case management, and decisioning rules to streamline service request handling.
Integrated Pega applications with financial systems using REST/SOAP APIs, Kafka enhancing data synchronization and interoperability.
Implemented Pega Agents and Queue Processors for background processing and asynchronous task execution.
Led requirement analysis sessions with stakeholders to gather business needs and translate them into technical solutions.
Ensured adherence to Agile methodologies by actively participating in sprint planning, reviews, and retrospectives.
Conducted performance tuning by analyzing PAL (Performance Analyzer), DB Trace, and Pega Log files to enhance system efficiency.
Conducted unit testing and collaborated with QA teams for integration and user acceptance testing, ensuring a high-quality product.
Provided mentorship to junior developers and conducted knowledge-sharing sessions on Pega best practices.
Contributed to the deployment and post-implementation support, achieving a system uptime and reduction in customer query resolution time.
Project 3
Team: GCS- Industrial Apps
Company: Pegasystems
Duration: Mar 2021– Aug 2022
Role: Technical Solution Engineer(Pega)
Responsibilities:
Successfully addressed complex business challenges in the Industrial Apps sector, earning commendation for effective problem-solving and proactive approaches.
Demonstrated expertise in key applications including Smart Dispute, Smart Investigate, Sales Automation, Onboarding, and Know Your Customer (KYC).
Specialized in end-to-end development of PRPC workflow applications, handling tasks from analysis and design to development, debugging, and unit testing.
Proficient in PRPC functionalities, including flows, flow actions, SLAs, and validations, with a strong focus on adhering to best design practices for optimal performance.
Skilled in utilizing debugging tools such as Agents, Queue Processors, TRACER, Clipboard, Live UI, and Pega Logs to ensure efficient development and quick issue resolution.
Effectively collaborated with diverse teams, engaging rapidly in problem-solving, and contributing to timely resolutions for complex issues.
Provided guidance and mentorship to team members on resolving customer issues and improving technical processes.
Quickly adapted to new technologies and resolved integration issues with existing systems.
Familiar with database systems such as Postgres, Oracle, and MySQL, with an understanding of Cassandra as well.
Project 2: AFLAC
Client Name : AFLAC
Domain: Insurance
Company: Capgemini
Project Name : GEI
Project Duration: Jun 2020– Feb 2021
Role: Pega Developer
Project Description: The purpose of the project titled Group Ecosystem Integration (“GEI”) is to improve the Group Account Lifecycle for Aflac Columbus and its Affiliates, the improvement areas include but not limited to Account On-boarding, pre-enrollment, enrollment, file processing and similar events during renewal process for accounts.
Responsibilities
Working with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
Involved in designing the Technical Design Documents for the Workflow development team.
Performing design, development reviews at the beginning and end of each sprint.
Coding various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules.
Creating customer portals for Customer service Representatives based on their level of access based on the requirements.
Involved extensively on deployment of the application rules from Dev to QA, UAT and production environments.
Creating reports (charts) using Report Definition.
Worked on PRPC User Interface development – Sections, Harnesses, and Flow Actions.
Followed Pega Guardrails in implementation of the application.
Prototype and creating business domain specific workflows with rule-based decision logic.
Implementation of Declarative Processing features – Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map.
Assisting with planning and execution of unit, integration and user acceptance testing.
Facilitate knowledge transfer of PRPC functionality and application functionality.
Involved in debugging application using Pega Tracer tool, performance testing using PAL tool
Project 1:De Lage Landen(DLL)
Client: DLL, USA
Company: Capgemini
Domain: Finance
Project Duration: Oct 2018 – May 2020
Role: Pega Developer
Project Description :The Wayne Agile project’s aim is to replace the Mid-Office functionality (the current IT application lansdscape)with a single sustainable system driven by the PEGA 7.4 Platform – MOSAIC. The project is focused on managing the Credit Application from initial submission up to Booking for Vendor Finance in Wayne, PA. The goal is to provide an efficient, streamlined tool for business users that meets critical business requirements. The Mid Office Program will deliver the replacement of legacy systems for e.g. ATS, and A2B through the implementation of MOSAIC. DLL offers asset financing and leasing to equipment manufacturers, dealers and distributors around the world by using MOSAIC application. DLL provides new & innovative digital tools for their customers and expects at most quality when new functionality is promoted to production.
Responsibilities:
Involved in analyzing the Functional Requirements and Implementing in the workspace.
Involved in analyzing the Debugging tools such as Clipboard, Tracer, SMA.
Worked on Flows, Flow actions, Portals, Harness.
Extensive working experience in creating Sections, Data transforms, Activity, Data pages.
Worked on user stories Involving Agents, File Listener and Report Definition.
Worked on Integrations - Connector (REST,SOAP) and Service file.
Coordinating with the project team to ensure the business architecture matches the needs of the customer.
Involved in onsite-offshore sync up calls and Business Stand up calls.
Provided Sprint Demos to onsite Client.
Involved in Deploying codes to higher environments(SIT,UAT).
Conduct regular unit testing on user stories.
Prioritizing the Stories according to its criticality.
Mentoring new resources and giving presentations to them whenever it's required.
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