Peer Support Case Management

Jacquelyn Swift

Gwynn Oak, MD

Professional Summary

Currently certified as an Alcohol and Drug trainee. I have a total of 33 credits towards my associates degree, in behavior health. And still attending college. Skilled in peer support and case management with a strong background in behavioral health counseling. . Proficient in patient monitoring, group therapy, and computer skills. Seeking a role that utilizes my experience in supporting individuals in recovery. Authorized to work in the US for any employer

Work Experience

ADT apprentice

Holistic Change-Baltimore, MD

September 2024 to December 2024

• Provided individual counseling sessions to clients struggling with alcohol and drug addiction, offering support, guidance, and evidence-based treatment strategies

• Conducted comprehensive assessments of clients' substance abuse history, mental health status, and social factors to develop personalized treatment plans

• Facilitated group therapy sessions for clients in residential treatment programs, promoting peer support and fostering a sense of community

• Implemented relapse prevention techniques and coping skills training to help clients maintain sobriety and prevent future substance use

• Maintained accurate documentation of client progress notes, treatment plans, and discharge summaries in compliance with legal and ethical standards

• Educated clients on the physiological effects of substance abuse as well as the impact on their overall health and well-being

• Assisted clients in identifying underlying issues contributing to their addictive behaviors through therapeutic interventions such as motivational interviewing or cognitive-behavioral therapy (CBT)

• Served as an advocate for clients within the healthcare system by coordinating referrals for additional services such as medical evaluations or psychiatric consultations

• Fostered a safe therapeutic environment that encouraged open communication among group members while maintaining confidentiality guidelines

• Demonstrated empathy towards individuals struggling with addiction while also setting appropriate boundaries to ensure professional ethics were upheld

• Collaborated with community organizations to provide resources for housing assistance, employment opportunities, or ongoing support after completing treatment programs

• Assessed clients' progress towards treatment goals through regular evaluations and modified treatment plans accordingly

• Utilized trauma-informed care principles when working with individuals who have experienced past traumas or adverse childhood experiences (ACEs)

• Incorporated mindfulness-based techniques into counseling sessions to help clients develop self- awareness and manage cravings or triggers

• Demonstrated cultural competence by adapting counseling approaches to meet the unique needs of diverse populations

• Counseled clients on developing healthy coping mechanisms and alternative ways of managing stress without resorting to substance use

Peer Recovery/ Case Management

ABC Recovery, LLC-Reisterstown, MD

July 2024 to December 2024

Peer Support and case management. To advocate and support those who are in a situation, and need help to change their lives.

• Managed a caseload of XX clients, providing comprehensive case management services

• Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes

• Facilitated regular meetings with clients to review goals, address barriers, and track progress

• Conducted thorough assessments to identify client needs and develop individualized care plans

• Conducted individual assessments to evaluate clients' substance abuse history, mental health status, and treatment needs

• Facilitated group therapy sessions, addressing a variety of substance abuse issues and providing a supportive environment for clients to share experiences and insights

• Maintained accurate and confidential client records, documenting progress, treatment goals, and any significant developments in the therapeutic process

• Developed and implemented personalized treatment plans for clients, incorporating evidence-based interventions and therapeutic techniques

Recovery Peer Coach

University of Maryland Medical Center-Baltimore, MD January 2023 to July 2024

Recovery Peer Support coach, to assist those suffering from substance abuse into a Recovery Program, as a Peer to open communication through shared experience. With understanding, compassion and kindness .

• Assisted clients in accessing community resources such as housing, employment opportunities, healthcare services, and support groups

• Collaborated with treatment teams to coordinate care and ensure continuity of services for clients transitioning between different levels of care

• Advocated for the rights of individuals in recovery by providing information on legal protections, discrimination issues, and access to healthcare services Security Guard Officer

Admiral security service-Baltimore, MD

April 2021 to May 2022

Monitor incoming and outgoing personel, and patrons.keep a log of hourly events that occured. Maintain and secure buisness or professional building. Monitor cameras, and exterior of building. Education

ADT in Human Services, Behavioral Health

CCBC - Essex, MD

January 2024 to Present

Undergraduate in Human Services Behavioral Health Counseling Community College of Baltimore County - Essex, MD

January 2024 to Present

Human Services, Behavior Health Counselor

Peer Support training in Peer Support

Peer Support Core .org - Baltimore, MD

October 2023 to December 2023

WRAP training in Wellness Recovery Action Plan

OOOMD - Baltimore, MD

November 2023 to November 2023

Suicide Prevention course in Suicide Prevention

OOOMD - Baltimore, MD

November 2023 to November 2023

Security guard card in Security Guard training

Admiral security service - Baltimore County, MD

October 2021 to November 2022

Hsd in General Studies

Crisfield high school - Crisfield, MD

1984 to 1989

Skills

• Motivational Interviewing

• Crisis Intervention

• Group Therapy

• Behavioral Health

• Addiction Counseling

• Behavioral Therapy

• Individual / Group Counseling

• Cognitive Behavioral Therapy

Certifications and Licenses

Driver's License

CPR Certification

Guard Card

Alcohol and Drug Trainee

December 2024 to December 2026

Board. certificatial ADT#3719

Peer support course certificate

September 2023 to November 2023

40 hrs of Peer support hours, and ecu's...

Additional Information

I have continued education in Human Services, Behavioral Health Counseling. I am still a undergraduate at CCBC. I will have my associates in the fall. I will continue my education after that at an University of my choosing. I plan on having a future in discovering ways to help those suffering from substance abuse and mental health issues. As I do see the significance on working with individuals on all areas of their lives, so that they may strive for a better future for themselves and their loved ones.

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