Application Engineer Project Management

James F. McMahon

** ********* ***** 716-***-****

West Seneca, New York 14224 **************@*****.***

Professional Summary: Senior Application Engineer with thirty years experience establishing and developing a worldwide market presence for ceramic components and rotating equipment.

Global Experience:

China, Europe, United States

Functional Experience:

Project Management & Industrial Sales/Marketing, Operations Management, Quality

Product Experience:

Cameron Turbo-Air (TA) and Multi-Stage Gear (MSG) integral gear centrifugal compressors – Process Gas & API - Air

Hexoloy® sintered alpha silicon carbide & Noralide® NBD-200 hot pressed silicon nitride ceramic components.

Natural gas fueled spark ignited integral engine-compressors.

Direct & gear driven single crank & balanced opposed reciprocating compressors.

Marketing/Sales Experience:

• Business Planning • Market Strategies • Pricing Policies • Advertising /Promotional Literature • Sales Presentations • Contract Negotiations

Professional Experience:

Self – Employed 2014 - Present

Own 3 houses. Rent & maintain.

Cameron Compression Systems, Buffalo, New York 2011 - 2014

Applications Engineer

Integral gear compressor manufacturer with offices in major world cities and $400 million annual sales.

Review of customer specifications with appropriate selection, pricing and application of Cameron Compression Systems TurboAir (TA) and Multi-Stage Gear (MSG) integral gear centrifugal compressor products.

Interface directly with customers, suppliers / vendors, Cameron Compression Systems Engineering, Manufacturing, Finance, Field Sales, Service and distributor personnel.

Responsible for commercial as well as technical proposal content.

Provide timely, accurate and complete replies to inquiries from Field Sales and Product Managers.

While performing strictly within the price and standard margin policies, use creative but sound judgment for machine selection, estimates, competitive position, manufacturing capacity and customer requirements.

Provide knowledgeable and helpful technical support to the Account Managers efforts for customer proposals.

Understand contract requirements and convert them into company language in the order write-up.

Convert the contractual requirements into Engineering hours estimated to complete the contract.

Complete Quotation & Cost Analysis (Q&CA) sheets with an estimate of the cost of the contract to determine overall estimated profit margins.

Attend customer meetings, when appropriate.

Maintain personal acceptability and respect from Account Managers, customers, distributors and suppliers / vendors.

Provide helpful assistance to the overall marketing and training program.

Secured a highly profitable $5.5MM contract from a U.S. ammonia fertilizer plant.

Saint-Gobain Structural Ceramics, Niagara Falls, New York 1988 - 2011

Senior Application Engineer (1993 - 2011)

Largest ceramic/glass manufacturer in world with offices in all countries and $ 40 billion annual sales.

Managed pricing and technical / engineering support worldwide to satisfy customer requirements and business goals.

Prepared quotes for Structural Ceramics products.

Worked with engineering to develop low cost pricing by evaluating products and manufacturing techniques.

Interfaced with customer service and production control to expedite customer product deliveries and solve technical details.

Developed and implemented a successful China market plan that drove significant new revenue.

Prospected and landed a large new China gas seal account in Chengdu that represents $600,000.

Landed an $800,000 account at a China finishing facility.

Secured large U.S. contract for worldwide mechanical seal account.

Supported European Fluid Handling Component manufacturing facility; serviced customers and provided technical support and quotations.

Developed English and Mandarin website for use by clients world-wide.

Developed Customer Relation Management (CRM) system (Quotes, Costs and Call Reports).

Quality Manager (1988 - 1993)

Directed all quality / inspection / test functions. Directed quality plan preparation on all quotations and orders for automotive, chemical processing and defense product lines.

Managed 4 first-line supervisors and staff of 20 direct reports.

Gained experience with Ford Q-101, GM’s “Targets for Excellence” and ISO-9001 quality systems along with MIL and API specifications.

Implemented SPC data acquisition network and prepared capital appropriation.

Dresser-Rand Company, Buffalo, New York 1964 - 1988

Manager, Compressor Parts Operations (1985 - 1988)

Capital goods manufacturer for chemical processing, defense, oil & natural gas industries with $120 million annual sales.

Managed 5 first-line supervisors and staff of 25 direct reports.

Directed Compressor Parts Operations sales to direct customer and distributor network.

Established pricing policies. Managed sales, marketing, customer service, sales promotion, engineering and inventory.

Prepared market/business plans, product development requests, sales forecasts and budgets.

Trained office and field personnel in computer use.

Quality Manager (1979 - 1985)

Customer Service Manager (1978 - 1979)

Product Manager (1976 - 1978)

Senior Sales Engineer (1974 - 1976)

Sales Engineer (1964 - 1974)

Education:

State University of NY at Buffalo

Masters - Business Administration

BS - Electrical Engineering

Training / Development:

Mandarin - Basic Mandarin Language Comprehension

French & German – Read / Write

Total Quality Management

ISO 9001

ASQ Certified Quality Engineer

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