General Manager Restaurant

Name: laamir khalid

Position / job title: restaurant General Manager

Present Location: Morocco

Age/Year of birth: 37/ 1986

Nationality: Morocco

Cell: +212********** (WhatsApp)

Email: ***************@*****.***

PROFESSIONAL EXPERIENCE

Position : Restaurant General Manager

Start Date : Juan 2013 – Present

Finish Date : Still employed

Company Name : SMPT kfc Morocco

Location : el jadida,Morocco

Company Website : www.americanarestaurants.com

Company Type : restaurant QSR

Attendance : Full time

Duties and Responsibilities (at least 5):

•Managed day-to-day restaurant operations and financial management resulting in 15% increase in profitability.

• Led and trained a team of 30 crew members, shift managers, and trainers to achieve operational excellence and exceptional customer service.

• Implemented labor cost controls and improved scheduling practices resulting in 10% reduction in labor costs.

• Developed and executed successful local marketing initiatives resulting in 20% increase in sales.

• Maintained restaurant cleanliness and resolved maintenance issues promptly to ensure a safe and pleasant dining experience for customers.

• Led monthly inventory counts and managed vendor orders to maintain adequate inventory levels and minimize food waste.

• Collaborated with Operations Leadership Team to set financial goals and achieve key performance metrics.

PROFESSIONAL EXPERIENCE

Position : Assistant General Manager

Start Date : jan 2011

Finish Date : jan 2013

Company Name :SMPT KFC MOROCCO

Location : Riyadh, Saudi Arabia

Company Website :https://www.americanarestaurnt.com

Company Type : RESTAURANT Fast food

Attendance : Full time

Duties and Responsibilities (at least 5):

●•leading restaurant operations and staff development resulting in increased customer satisfaction.

●•Assisted in recruiting, training, and developing a team of 25 crew members, shift managers, and team leaders to deliver exceptional customer service.

●•Implemented inventory controls and reduced food waste by 15% through efficient ordering and rotation practices.

●•Assisted in financial management and achieved sales goals and profit margins through effective labor and cost controls.

●•Maintained high standards of restaurant cleanliness and resolved maintenance issues promptly to ensure a safe and pleasant dining experience for customers.

●•Developed and implemented employee recognition programs resulting in increased employee morale and job satisfaction.

●•Collaborated with General Manager to develop and execute successful local marketing.

EDUCATIONAL BACKGROUND

Vocational/college (or) other..

Course : Bachelor of Science

Dates : October October _ july2005

School : iben sina

Location (country) : Morocco Marrakesh

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