Supply Chain Project Management

PROFESSIONAL SYNOPSIS

A dynamic individual with *+ years of professional experience in Procurement, Supply Chain Management, Project Management, Vendor Management, Operational Excellence techniques for Quality Management and Contract Management. Proven expertise in SAP Ariba on-premises demand solutions with specialized knowledge in SAP Ariba Buying

(Downstream) configurations and integrations. Developing and managing procurement processes, strategic sourcing, and operations management. Recognized for the ability to work independently and efficiently under pressure while being highly detail-oriented and organized. Adept at using Procure to Pay (P2P) systems, Contracts Lifecycle Management (CLM) tools, and eRFX/RFP/RFI tools. Digital E-Commerce Product Delivery Executive with a strong history of working with different enterprise clients in the Retail, B2C - B2B Manufacturers, Promotional Products in complete business analytics, Operations and Projects Implementation in Service industry. Seeking to leverage extensive procurement and supply chain experience to contribute to the Circular Action Alliance’s mission of delivering best-in-class compliance services and scaling recycling innovations. Over 8 years of hands-on experience in TECHNICAL PROFICIENCIES

• Strategic Sourcing & Contract Management

• Spend & Demand Forecasting

• Data Analysis and Reporting

• Risk Management & Compliance

• Data Governance and Compliance Management

• Inventory Optimization

• Training and Development

• Order Fulfillment

• Operational Excellence Techniques

• Procurement system Implementation

• Vendor Evaluation

• Supplier On-Boarding

• Market Research

• Supplier Research Management (SRM)

• E-Commerce Platforms

• Marketplace Management

• Project Management & Process Improvement

• Customer Service

ACHIEVEMENTS

• Received “All Star Award” from Client directly for the exceptional service delivery during the migration from Emptoris to SAP-ARIBA successfully.

• Successfully Completed and stand as Top performer in “ELP - Emerging Leadership Program” in Accenture.

• Successfully completed Accenture Procurement Certification Program – Foundation Level.

• Core Value Champion Award, appreciation from the Global Account Directors for the commendable service-delivery in the process involved.

• Successfully implemented a “ process flow” of end-end S2P Cycle to enhance process by reducing repetitive steps of removing the leakages as best practice will result quick Turn-around time in day-day operations.

EDUCATIONAL CREDENTIALS

Masters : Belhaven University, Mississippi- Jackson Year Aug 2024 Master of Science in Information Technology and Management BTech. : Jawaharlal Nehru Technological University, India Year April. 2013 Bachelor of Technology in Electrical and Electronics Engineering KAVITHA KAGITHA

Phone No. +1-940-***-**** E-Mail:*************@*****.*** TOOLS USED

• SAP ARIBA ( S2P & P2P) • Event Vision • e-RFX, RFI, RFP tools

• PGM - Emptoris • Tableau • CLM Tools

• Oracle • Cognos • P2P Systems

• e-RFX, RFI, RFP tools • SharePoint • Adobe Photoshop

• Salesforce • MS Teams/word/excel/PowerPoint • ServiceNow DESIRED CHARACTERISTICS

• Humble, transparent, focused, and problem-solving attitude.

• Strong planning, organizing, and coordinating skills.

• Customer service mentality and team player.

CARRER HIGHLIGHTS

• Circular Action Alliance (CAA) is the leading Producer Responsibility Organization advancing the circular economy through extended producer responsibility (EPR) for paper and packaging.

• Provide direct support to Procurement on contracts preparedness, tracking and administration.

• Spearheaded the SYF Supplier amendment process, ensuring compliance with regulatory requirements such as security incident notifications, CCPA, and CPRA.

• Successfully managed amendments for over 60 suppliers, maintaining operational integrity during process transitions.

• Responsible for the overall quality of the service, accuracy, and consistency of contract tracking and repository management, as well as timely shepherding contracts (NDAs and agreements) through the final signature approval processes.

• Contract Specialist will also manage the day-to-day operations of Contract Management by accessing data on contract expiry or other indicators established by Governance towards making suggestions to improve the contracting process to drive efficiency.

• Able to work effectively collaborate and work independently and efficiently with multiple priorities under minimal supervision

(self-starter).

• Provides support in tracking identified procurement pipeline opportunities (and support the updating for reporting purposes) and fulfills other procurement transactional support as/where required.

• Manages contract templates and catalogs scope of work (SOW) details for recurring leverage and use by Procurement team given proposals and competitive bidding practices.

• Administer NDAs and agreement terms/conditions reviews and input as/where required.

• Supports procurement requirements and project planning for Procurement Sourcing (RFQ, RFP, Direct Award contracting needs) activities, to timelines to ensure contracts are established and executed on time to meet CAA’s operational needs.

• Monitors the contract lifecycle and provides regular status updates to Procurement leadership, and supports the coordination of reporting to business stakeholders, ensuring transparency and proactive visibility of contract timeframes and expiry notifications.

• Coordinates the MNDA/NDA execution and completion process, which may include follow-up with suppliers on status of inputs required for signing.

• Supports the Procurement CLM system, tools and processes. Assists with Purchase Request follow-ups and Purchase Order processing as needed.

• Timely and proactively conduct follow-ups on all contracts (e.g., NDAs, MSAs) administration to ensure and log fully executed agreements.

• Supports recurring reporting of contracts status including renewals and term dates. Supports the data gathering for Procurement benchmarking and dashboards.

• Experience in sourcing and contracts administration. Solid experience in contract lifecycle management (CLM) tools and processes

• Expert level proficiency in MicroSoft365, in Microsoft WORD, Excel, and PowerPoint Circular Action Alliance Dec 2024 – Till Date

Senior Procurement Contract Specialist

• Work on financial and supply chain planning solutions offered by SAP

• Develop technical specifications and develope planning models and input forms and dashboard using sac planning solution

• Participate in planning requirements gathering sessions and preparing business process documents

• SAP Ariba on-premises on-demand solutions, with specialized knowledge in SAP Ariba S2P Upstream and P2P Buying (Downstream) configurations and integrations.

• I am skilled in configuring approval flows and integrating SAP Ariba with various ERP systems, including Oracle PeopleSoft, to optimize procurement processes with multiple SAP Ariba implementations covering requirement gathering, system analysis, customization, cutover planning, and Go-Live activities.

• In-depth understanding of the Procure-to-Pay cycle, enabling seamless and efficient procurement processes with Proficient in using Ariba Integration Toolkit (ITK) for advanced SAP Ariba-ERP integrations.

• Familiar with SAP Business Technology Platform (BTP) to support cloud-based application extensions and integrations.

• Experienced in SDLC and agile methodologies, ensuring alignment with project timelines and client requirements.

• Conducted comprehensive End – to – End testing for Purchase Request (PR) creation, receiving, invoicing, and related procurement workflows.

• Engaged in capturing business requirements, translating them into technical solutions, and providing end-to-end support for each project phase with skills in analyzing, designing, and documenting new solutions to meet evolving business needs and enhancing client satisfaction.

• Successfully managed Stakeholder Management, customer and team expectations, delivering impactful SAP Ariba solutions while fostering productive relationships across departments.

• Explore all new features released as part-sac quarterly releases and publish knowledge documents across teams.

• Research and prepare comparison analysis between SAP Analytics Cloud planning solutions with other planning solutions like Anaplan, Oracle Hyperion etc.

• Experienced Sourcing Governance Agent-ASIA region in procurement team, Power gas division played a crucial role in ensuring the effective implementation and management of sourcing governance practices and will be responsible for overseeing vendor relationships, ensuring compliance with procurement policies and optimizing sourcing processes to drive efficiency and cost savings.

• Experience in SAP Ariba on-premises on-demand solutions, with specialized knowledge in SAP Ariba Procure to Pay, Guided Buying (Downstream) configurations and integration.

• In-depth understanding of the Procure-to-Pay cycle, enabling seamless and efficient procurement processes.

• Experienced professional in Demand forecasting and Spend forecasting, specializing in biweekly analysis across the Asia region. Demonstrated success in collaborating with diverse teams and directors to optimize resource allocation and drive cost efficiency.

• Skilled in configuring approval flows and integrating SAP Ariba, Event Vision, Salesforce with various ERP systems, including Oracle PeopleSoft, to optimize procurement processes.

• Develop and maintain strong relationships with vendors, ensuring adherence to contractual agreements and service level agreements. Evaluate vendor performance and implement improvement plans as needed.

• Assist with development of training material by providing detailed content to Prepare and deliver training to business receivers/users.

• Proficient in using Ariba Integration Toolkit for advanced SAP Ariba-ERP integrations. Familiar with SAP Business Technology Platform (BTP) Knowledge to support cloud-based application extensions and integrations.

HBR Analytics & BI Solutions Oct 2024 – Dec 2024

SAP Analytics Cloud Planning

FieldCore a General Electric Company ((Currently as GE Vernova) Sourcing Governance Agent – Asia Region

May 2022-Jan 2023

Data Governance and Analysis, Scrum Teams - Process Enhancements and implementation

• Identify and assess potential risks associated with sourcing activities and implement risk mitigation strategies. Stay informed about industry trends and regulatory changes by utilizing data analytics tools to assess procurement and sourcing data, identify trends, and make informed decisions. Generate reports and dashboards to communicate key performance indicators (KPI’s) to stakeholders.

• Successfully managed customer and team expectations, delivering impactful SAP Ariba solutions while fostering productive relationships across departments.

• Effective collaboration with cross-functional teams, ensuring alignment between sourcing activities and organizational objectives with Strong communication skills in conveying complex governance principles to diverse stakeholders.

• Forecasting analysis incorporates a blend of quantitative and qualitative methodologies to ensure accuracy and reliability by utilizing the historical data, market trends, and advanced analytics can employ predictive modeling techniques to project future demand and spending patterns.

• Experienced professional in demand forecasting and spend forecasting, specializing in biweekly analysis across the Asia region. Demonstrated success in collaborating with diverse teams to optimize resource allocation and drive cost efficiency.

• Facilitate change management practices and improvements/development for Sourcing processes and procedures. Working on other duties to support both short-term and long-term Global Sourcing organizational goals and objectives.

• Ability to work autonomously in a challenging environment to multi-task and manage multiple projects simultaneously to influence and motivate without direct authority over a team or individual across a matrixed organization.

• Experience with statistical analysis methodologies and sourcing data metrics development and documents. Ability to be flexible, follow tight deadlines, organize and prioritize work to deliver results quickly.

• Proven ability to interact and communicate successfully with executive leadership at all levels of the Organization. Client Description: The Cigna Group is a profit American multinational managed healthcare and insurance company based in Bloomfield, Connecticut and incorporated in Delaware. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance of related products and services, the majority are through employers and other groups

(e.g., governmental, and non-governmental organizations, unions, and associations). The company ranked #15 in the 2023 Fortune 500 list of the largest U.S. corporations by total revenue.

• Worked as Sourcing Procurement operations analyst for managing the end-to-end Upstream S2P and Downstream P2P (Procure to pay) operations for US, UK & Emerging markets for approved categories

& non catalog requisitions to the global Vendor Management by focusing on supplier enablement.

• Experience in SAP Ariba on-premises on-demand solutions, with specialized knowledge in SAP Ariba Source to Pay (Upstream) and Procure to Pay, Guided Buying (Downstream) configurations and integrations.

• Providing input to SDL on project planning tasks, including specific task descriptions, durations, Spend and resources required based on KPI by Support identification of detailed Business requirements.

• Experienced in configuring approval flows and integrating SAP Ariba with various ERP systems, including Oracle PeopleSoft to optimize procurement processes.

• Developed and streamlined the stakeholder disposition process, ensuring robust education programs and consistent adherence to policies.

• Spearheaded the Supplier amendment process, ensuring compliance with regulatory requirements such as security incident notifications, CCPA, and CPRA.

• Successfully managed amendments for over 50 suppliers, maintaining operational integrity during process transitions.

• Delivered targeted stakeholder training sessions, achieving a 95% satisfaction rate in process understanding.

• On Boarding the New supplier in SAP Ariba for their Account Configuration and to set up their Invoices, Purchase Orders and Solving the Case Management Queries by maintaining the supplier database, including document management of registrations, certifications, and supplier profiles. Accenture Solutions Pvt Ltd

Sr. Procurement Operations Analyst –

Dec-2019 to May-2022

Contract Compliance Management / Buyer & Supplier Enablement Team (Cross Trained)

• Experienced in SDLC and agile methodologies, ensuring alignment with project timelines and client requirements. Conducted comprehensive testing for Purchase Request (PR) creation, receiving, invoicing, and related procurement workflows.

• Gathers additional information from stakeholders in their Intake request Project area as needed by Assist in the testing process and assuring the necessary resources are available for testing (SIT lead, UAT support) Work with business to identify and build test scenarios needed to ensure all business processes are adequately tested during integration testing.

• Identify risks during the entire life of the project and communicate the risks to the project management team

(RAID log).

• Gather required data and information to prepare for workshops by follow-up with required teams on open items and issues from workshops on day-to-day project work Identify, document, resolve and escalate issues.

• Identify standard GT reports and forms are needed to satisfy business requirements by providing input and support for data team for objects in scope for project (data mapping, data validation).

• Facilitated the issuance of SOW templates, RFQs/RFPs, and set up eRFX events to support indirect procurement service contractual engagements.

• Assist in assuring that communication flows through all process areas on the project by assisting in cutover planning, the development and delivery and training documentation, and communicating upcoming changes to the business.

• Negotiating pricing and redlining the contracts to achieve cost savings while mitigating financial and legal risks for the enterprise.

• Trained Onshore & Offshore Team members to various stakeholders on various Modules in Ariba for the different projects.

• Responsible for developing negotiation strategies based on analysis of Expire contracts and execution of those with Renewals using Amendment and Addendum strategies via supplier negotiations.

• Effectively managed all sourcing and price negotiation activities with ad hoc business unit requests resulting in a contract or purchase order with short-term projects.

• Allocate work to the team through Triage Management by Managing the contract request intake process, Organizes and documents work electronically using a contract status log and entering electronic Ariba contract Management System.

• Generated recurring reports on procurement activities, tracking metrics such as projected TCV to budget, spend, contract milestones, supplier engagement status, and performance against SLAs.

• Manage Ariba Contract Workspace through all stages (Creation, approval, amendment, Signature) by applying knowledge of contracting methods and contract types.

• Worked on Contract Compliance management (Term Sheet) in SAP Ariba by Creating the contract workspaces, PR (Purchase Requisition) to PO (Purchase Order), Invoicing against the contract (I2C) by the payment buying channel, Buyer, Supplier Enablement Activities, Resolved Level 1 & Level 2 Helpdesk Queries, Supplier Onboarding end to end Outreach activities.

• On Boarding the New supplier in SAP Ariba for their Account Configuration and to set up their Invoices, Purchase Orders and Solving the Case Management Queries.

• Working on Buyer activity collaborations on Purchase Requisition, Purchase Orders and Catalog requisition, Creating Non-Catalog Requisitions, Conversion of PR to term sheet.

• Partner with business groups to issue/evaluate RFx opportunities and conduct Reverse auctions.

• Preparing Operations deck and Team productivity, SLA, details on daily basis and publishing to clients as Monthly Operations Performance Presentation.

• Managed projects within P2P - Supplier on-Boarding, Supplier Enablement, Reporting, Functional Analysis.

• Working on project Ariba Implementation with key focus area to migrate the suppliers to Ariba Network and assessing the availability for the MD Live and Ever north supplier in test tool.

• Performing Quality check for onshore and rectifying the errors with constructive Feedback.

• Creating and updating the Process Flow Charts, SOP / DTP 24th version (Desktop Procedure of all the process step) when required and assisting in new business initiatives & projects.

• Preparing Route Cause Analyzing (RCA) report to avoid repetitive errors with required additional steps using SWOT analysis.

• Worked on reporting and analytics such as KPI’s, Financial Reports by creating and improving dashboards.

• Maintain and submit tracking tool for new/current FTE utilization requests in centralized Tracking tool based on the Average Handling production Time (AHT %).

• Proficient in MS Word, Excel, PowerPoint and SharePoint with the ability to collaborate across teams and in a highly matrixed environment.

Accenture Pvt Ltd Dec’15 to Dec’19

Procurement Operations Associate –

Sourcing Contract Management / Third party management (cross Trained)

• Worked in sourcing Contract management on Program Management Tool - Emptoris by validating the key parameters in NDA, BAA, Master Service Agreements (MSA, MLSA, MSA-C, MSA-I), Sub agreement, Execution Agreement, Amendments, Addendum including adhoc activities by dealing with Sourcing for the contract execution.

• Led multiple SAP Ariba implementations by covering the requirement gathering, system analysis, customization, cutover planning, and Go-Live activities of different entities within product.

• Manage contract request intake process, organize and document the process electronically with a contract status log, electronic filing system by entering organization contract management system.

• Manage the entire process of spend reporting and help the stakeholders in analyzing the historical data. Expense Management Report – Spend and Dashboard provides overall insight into Spend breakdown by PO, Non-PO and other expenses with the client can reduce cost and risk, simplify and streamline the purchasing decision.

• Responsible for identifying the process improvement to reduce the overall cycle time and increase the turnaround time (TAT) for each supplier set up for P2P requests.

• Working on HPSM tickets which are raised by Business requestors and suppliers by attending to the calls on daily basis with suppliers for any question related to business usage.

• Service Level Agreement (SLA) Performance Report - Worked on SLA Management report by consulting with Offshore, Onshore and Client teams to analysis overall performance and contribution of individual teams on agreed target.

• Collaborate with internal stakeholders and P2P related initiatives of procurement functions by preparing Error report for Peer-to-Peer Quality Check by reporting out to onshore clients on a Monthly basis.

• Building and maintaining close relationships with business units and supplier partners to deliver comprehensive and cross-enterprise processes to enhance the process improvement solutions.

• Responsible for maintaining and reporting the capacity utilization (CU %) of monthly or weekly reports on the performance of the team.

• Worked on Ageing report “Contract Expiry Report (30,60,90 & 120) “and daily productivity report.

• Good Time Management skills with ability to prioritize and shift focus as needed with multiple teams to get information needed to resolve pending Pos.

• Started the KFIO Operations from scratch and heading complete online operations for Pre-sales & Post sales.

• Pre-sales – Handling team of 3 people for cataloguing, uploading of pictures, Inventory Management Outsourced Photography.

• Post sales –Handling team of 2 people for Order Management, Analytics, Logistics (Packing & Shipping) & Managing customer service and grievances.

• Responsible for managing day-to-day operations, ensuring smooth Content & Catalog of the Seller SKU’s, order fulfillment, inventory management, and optimizing processes to enhance efficiency and customer satisfaction by Coordinating with Online Marketplace like EBay, Amazon, Flipkart etc.., (12 Market places).

• Developed successfully Karigari Fashion India Online website by maintaining the Website and Admin portal.

• Participated in regular Knowledge Transfer KT-sessions for different modules. URL- http://www.karigarifashions.in

KARIGARI FASHIONS INDIA ONLINE May - 2013 to Dec - 2015 Assistant Manager for Online E-Commerce

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