Guest Service Front Desk

Dear Sir/Madam,

I am writing to your good office to express my strong interest to be a part of your company. I am here-with submitting to you a copy of my Curriculum Vitae. Given an opportunity, I vouch for an undivided commitment, complete integrity and to be of total advantage to the company. I am very hardworking and determined to prove myself worthy in a challenging and demanding position.

My experience in the Guest service / Telecommunication enables me to deal with all sort of people, perform productively in any given circumstances and effectively adjust to an everchanging environment.

All this and more, if you would please allow me to prove my worth. I can be reached through mobile number +971*********.

Looking forward to your kindest response on my application. Thanking you in anticipation.

Best Regards,

Amal Boulil

Amal Boulil

Mobile: +971*********

Email: - ****.******.**@*****.***

Seeking a challenging role within a reputed Organization offering growth opportunities and all round professional enhancement, where my skills and knowledge get invested efficiently and productively.

Confident, Honest and Hardworking.

Excellent Interpersonal and Communication skills.

Strong leadership qualities.

Ability to work under pressure and as a co-operative team member. o Date of birth: 15 November 1993. o Gender: female. o Nationality : Moroccan. o Marital Status : Single. o I have a UAE driving Licence.

• Diploma of hosting and tourist entertainment in CCFA (Cabin Crew Centre ) 2013/2011.

• Diploma bachelor option economic sciences Marrakech-Morocco 2011/2010.

• Marrakech- Morocco Mohammed VI high school.

Working as Service leader in front desk and also in VIP Hotel Lounge at Traders Hotel from 2021 till now.

Working as receptionist in Traders Hotel by Shangri-la from 2017 till 2020.

Telecommunication agent at Rixos Bab Al Bahr Hotel / Ras Al Khaimah UAE from 28 jan 2014 -20 September 2016.

Working as a CID (Criminal investigation department) agent in Rixos Bab Al Bahr Hotel.UAE

Assistant and butler for a TOP VIP in Rixos Bab Al Bahr Hotel.

Working in International Festival of Comedy in Marrakech.(june 2013).

Training in Medical congress in SAADI Hotel and Ryad Mogador (Nov 2012).

Working in international festival of film in Marrakech (Nov 2012). Personal Profile

Personal Details

Education

Work

Experience

Training in Congress Palace for a Tribute (April 2012).

Training for in Marrakech - Menara Airport (Feb 2012). French : both writing and oral.

*lead the staff (orgnise he breaks, split the tasks).

* Assist the staff any time needs.

*Knowledge about hotel occupancy and VIP arrival.

*Assign rooms subject of guest preferences.

*Handle guest complaints. *Satisfy

guest needs.

*Answers incoming calls.

*Provides information about hotel services to guests.

*Knows what action to take when an emergency call is required.

*Assists in reporting telephone equipment or service complaints and problems.

Computer skills:

• Word- excel- powerpoint. • Vicas program – Opera system. Profes sional Quali fications

Arabic : mother T ongue.

English : fluent.

Lang uages

Job Responsibility

Contact this candidate