Entra Id Active Directory Mfa Sso Saml 2.0 Openidc Adfs Rb

ISAIAH SOWUNMI

469-***-**** *************@****.*** Chicago, Illinois. 60628

SYSTEM ENGINEER

S K I L L S

Entra ID Active Directory MFA SSO SAML 2.0 OpenIDC ADFS RBAC PAM PowerShell Bash DNS Python TCP/IP VMware Fresh Service Intune Saviynt SailPoint OKTA CyberArk Splunk Azure Information Protection BitLocker SQL Microsoft 365 Stacks JIRA SNOW LDAP GPO OU DCHP Microsoft Defender Suite, Azure Sentinel RBAC Window Server JSON SNOW Fresh Service SCCM SCOM AWS SQL JIIT B2B IAM S3 Imprivata PAM, OneSign PIM QRadar SQL IGA Compliance (SOX, HIPAA, GDPR) W O R K E X P E R I E N C E

System Engineer (Active /Azure Active Directory Engineer) FTI CONSULTING August 2023 – Present

• Implemented Azure AD Conditional Access policies for 10,000+ users, enforcing MFA and device compliance. Reduced unauthorized access attempts by 95% and increased overall security posture by 40%. Achieved 99.9% MFA adoption rate, minimizing potential data breaches and ensuring regulatory compliance.

• Managed hybrid Windows and Linux server environments, ensuring 99.9% uptime and system stability.

• Administered Active Directory, overseeing user accounts, GPO implementation, and security policies.

• Performed Linux server management tasks such as package updates, security patching, and system monitoring.

• Automated administrative tasks using PowerShell (Windows) and Bash (Linux), increasing operational efficiency.

• Led the integration of Windows and Linux systems for seamless authentication and data sharing.

• Conducted security audits using tools like PingCastle (Windows) and Lynis (Linux) to harden systems.

• Reduced support ticket resolution times by 25% through proactive system monitoring and automation.

• Designed and deployed Microsoft 365 and Azure solutions for small to mid-market organizations, improving overall productivity by 30%.

• Managed seamless migrations from on-premises systems to Microsoft 365, ensuring minimal disruption and optimal data integrity.

• Integrated on-premises identity systems with Azure AD using Azure AD Connect, achieving a 95% reduction in password-related support tickets.

• Utilized Endpoint Analytics to identify and remediate device performance issues, improving end-user satisfaction.

• Developed strategic roadmaps for cloud adoption, aligning IT infrastructure with business objectives.

• Managed Azure Sentinel for security information and event management (SIEM), enabling real-time threat detection and response.

• Automated security workflows using SOAR tools, reducing incident response times by 70%.

• Integrated Azure Sentinel with Microsoft Cloud App Security to monitor and secure cloud apps, ensuring data protection.

• Automated user provisioning for Active Directory using PowerShell and Azure DevOps pipelines, reducing manual effort by 75%, minimizing security risks, and improving operational efficiency by 60%. Achieved 40% faster onboarding and a 60% reduction in access related tickets by automating 5000 user provisioning tasks.

• Boosted mobile security posture by 30% for 300 devices with Intune policies, slashing data breaches by 80%. Implemented proactive quarterly vulnerability assessments and GDPR compliance measures, achieving zero data loss incidents.

• Achieved 99.9% uptime for 500-user Microsoft 365 environment, resolving 100+ monthly tickets (Exchange, SharePoint, Teams, OneDrive) with 95% satisfaction. Streamlined onboarding (30% faster) with training materials and led successful cloud migration for 500+ users (on-premises Exchange to cloud).

• Led Tier 2/3 technical support, optimizing Active Directory and Exchange environments for 10,000+ users. Spearheaded system enhancements and new implementations, including major Exchange server upgrades, resulting in 99.9% uptime and 25% reduction in support tickets. Aligned AD solutions with organizational goals, improving user productivity by 15%.

• Implemented automated user provisioning/de-provisioning processes, reducing onboarding time by 60% and eliminating 99% of orphaned accounts to enhance operational efficiency and minimize security vulnerabilities associated with outdated access rights. System Engineer - CONSTELLATION June 2022– August 2023

• Built a PowerShell script library to streamline user provisioning/de-provisioning tasks, cutting average ticket resolution time from 4 hours to less than 30 minutes. Authored and maintained comprehensive technical documentation, including knowledgebase articles in ServiceNow, enhancing knowledge sharing across the organization and enabling faster issue resolution.

• Implemented and managed Active Directory Domain Services (AD DS) and Azure Active Directory (AAD), ensuring secure and efficient access control.

• Configured Azure AD Conditional Access policies and Multi-Factor Authentication (MFA) to enhance security posture across the organization.

• Developed strategic roadmaps for cloud adoption, aligning IT infrastructure with business objectives.

• Deployed and managed Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM) to oversee device compliance and security.

• Rolled out Windows Autopilot for zero-touch device provisioning, reducing deployment time by 50%.

• Engineered and implemented performance tuning measures across critical systems, boosting overall system response times by 35%. Optimized database queries and server configurations, resulting in a 50% reduction in resource utilization and a 40% increase in concurrent user capacity. Improved end-user satisfaction scores by 25% and reduced performance-related tickets by 60%.

• Streamlined identity lifecycle management by automating account workflows with Python scripts, reducing manual processes by 65%. Championed authentication upgrades, spearheading the rollout of new MFA devices and certificate credentials, upholding 99.99% availability.

• Fortified cross-platform security for 500+ Linux and Windows systems, implementing firewalls, IDS, and antivirus solutions. Reduced security incidents by 40% and improved incident response time by 50%. Developed comprehensive documentation, resulting in 30% faster issue resolution for 1000+ end-users.

• Designed and implemented a custom IAM solution integrating Microsoft Azure AD and Okta, supporting 10,000+ users across multiple geographic locations to create a unified, scalable identity management ecosystem that accommodates business growth.

• Developed Python scripts to automate routine IAM tasks, saving 20 hours of manual work weekly to increase team productivity and reduce human error in critical security processes.

• Led cross-functional team in creating comprehensive IAM documentation and training materials, resulting in 50% faster onboarding of new team members to ensure knowledge transfer and maintain consistent IAM practices across the organization. System Engineer VISA INC January 2019- June 2022

• Orchestrated enterprise-wide security standardization through GPO implementation, covering 5,000+ endpoints. Deployed Azure AD Connect for hybrid identity management, enabling SSO for 20+ cloud applications, resulting in 70% reduction in password reset requests and 30% improvement in user login efficiency.

• Implemented Azure Information Protection (AIP) and Office 365 Data Loss Prevention (DLP) policies to safeguard sensitive data.

• Managed Office 365 Message Encryption and Advanced Message Encryption to ensure secure communication across the organization.

• Worked with cross-functional teams to design and enforce data governance policies, achievingcompliance with industry regulations.

• Led the implementation of Microsoft 365 compliance tools, including eDiscovery, Advanced eDiscovery, and Information Barriers.

• Managed Records Management and Information Governance across multiple geographies, ensuring compliance with data protection laws.

• Collaborated with legal and compliance teams to develop and maintain communication compliance policies.

• Orchestrated seamless integration of Azure AD with 15+ SaaS applications, including Microsoft 365, Salesforce, and Workday, for 5,000+ users. Reduced login time by 60% and eliminated 90% of password-related help desk tickets. Improved user productivity by 25% through streamlined access management.

• Implemented Azure AD Identity Protection for 8,000+ user accounts, detecting and remediating identity-based risks. Reduced compromised credential incidents by 85% and automated 95% of risk remediation processes. Achieved a 50% decrease in overall security breaches and improved threat response time by 70%.

• Orchestrated implementation of SSO and MFA across 50+ applications, reducing password reset requests by 70% and enhancing overall security posture to streamline user access while fortifying system defenses against unauthorized entry.

• Developed comprehensive IAM dashboards using Power BI, providing real-time visibility into user access patterns and compliance status to enable data-driven decision making and proactive risk management.

• Conducted quarterly access reviews and audits, maintaining 100% compliance with SOX and HIPAA regulations to ensure ongoing adherence to industry standards and protect sensitive data. E D U C A T I O N

Master of Science Supply Chain and Logistics Management University of Warwick, United Kingdom [2018] Bachelor of Science International Business and Trade Eastern Mediterranean University, Cyprus [2016] Associate of Science Social Development and Administration [Sociology] University of Lagos, Lagos Nigeria [2012] C E R T I F I C A T I O N

AWS Solutions Architect Certification Associate Microsoft Certified Azure Administrator Associate CompTIA A+ Microsoft Certified Identity and Access Administrator Microsoft Certified Azure Fundamentals

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