Director Health Information-Medical Records

Dorothy J Foster-RHIT, CCS-P, Director of Medical Records

Chester, 23831, USA, 804-***-****, ********@*******.***, Dorothy Foster SUMMARY Dynamic HIM Director and Privacy Officer with over 17 years of comprehensive experience in medical records management. Proven track record of revamping filing systems, establishing standard operating procedures, and managing diverse teams. Achievements include initiating a startup program for the Richmond PERM Facility and conducting effective audits to ensure compliance. Committed to enhancing operational efficiency and accuracy in medical record practices, ready to support healthcare organizations in optimizing their records management systems. WORK EXPERIENCE

Jan 2020 – Dec 2021 HIM Director and Privacy Officer, Poplar Spring Hospital Petersburg Revamped the medical records filing system and storage processes, enhancing operational efficiency and compliance.

Processed release of information requests in accordance with established policies and state regulations.

Supervised coding staff, chart assemblers, and medical records clerks to ensure workflow effectiveness.

Collaborated with physicians and the Medical Director to address timely note submissions and resolve chart discrepancies.

Monitored coding reports and coordinated with coding staff to ensure all billable charts were completed promptly.

Jan 2018 – Dec 2020 Medical Records Request Manager, AdvanceMed /CMS Contractor

Richmond

Initiated the startup program for the Richmond Perm Facility, establishing a foundation for operational success.

Developed five PERM departments and created comprehensive Standard Operating Procedures.

Oversaw a team of 20 employees, conducting monthly staff meetings to foster communication and performance.

Liaised with physicians and healthcare providers to ensure compliance with audit requirements.

Jan 2017 – Dec 2018 HIM Operations Manager, Southern Virginia Regional Medical Center

Emporia

Ensured compliance with hospital policies and procedures within an Electronic Medical Record (EMR) environment.

Evaluated coding, productivity, and hold reports for continuous improvement.

Managed all Health Information Management (HIM) personnel and utilized various software applications to streamline daily operations. Jan 2004 – Dec 2017 Medical Records Director, HCR ManorCare Richmond Conducted audits of discharge records and medical records to ensure regulatory compliance.

Delivered in-service training to nursing and clinical staff on documentation best practices.

Managed the preparation of Medicare and insurance claims during the appeals process.

EDUCATION

Jun 2004 – Jun 2006 Northern Virginia Community College AAS Degree, Health Information Program

Springfield, USA

GPA 4.0

Aug 2004 – Jun 2006 J Sergeant Reynolds Community College AAs, Health Record Coding Technician Program

Richmond

GPA 3.8

SKILLS Health Information Management Medical Records Management Medical Coding (ICD9, ICD10, CPT) HIPAA Compliance Data Analysis Microsoft Office Suite (Word, Excel, PowerPoint)

EMR Systems Project Management

Communication Leadership

Team Management Training and Development

Problem Solving Strategic Planning

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