Jolene Schwan
***** ***** ***** **** *****, Ca. *2629
************@*****.***
Objective
To obtain a management position with an aggressive, growth-oriented team of professionals by utilizing my skills and experience to make a positive impact for the company. I am looking for long term growth and success with a motivated company.
Skills
Exceptional interpersonal skills
Energetic and Organized
Detail Oriented
Proficient in Microsoft Office
Anticipates the needs of customers/clients and company
Excellent time management
Great Customer service skills
Self-motivated and dependable team player
Experience
Office Manager
Albertsons Laguna Niguel
December 2009-Present
My daily responsibilities are to interact with management and staff to ensure the companies and customers’ needs are taken care of.
Provide administrative duties are taken care of through daily receipts and journals.
Manage online orders, answer phone calls, take care of customer needs and complaints, and mange sales through the cash registers.
Very versatile throughout the areas of the store.
I planned meetings within the area to go through sales, profit and understanding of the company’s goals and direction the company is heading.
I also manage store needs to travel to other stores and meetings to ensure that management gets to the meetings seamlessly.
Executive Assistant
AKM/Consulting Engineers
December 2008-December 2009
Provided administrative and operational support for 30 engineers.
Opening and closing of store operations, distribution of mail to all staff members.
Organized events including luncheons, meetings for clients, company events, and staff meetings.
Maintained city proposals by proofreading and editing.
Front End Manager
Albertsons Ladera Ranch
September 2006 – November 2008
Managed staff of the front end, wrote and edited schedules, customer service relationships, handled upset customers, employee accountability.
Responsible for cash handling, Profit and loss statements, balanced the safe, register accuracy
Managed labor, sales, and marketing within the store and district
Protected the company’s assets through reports, HR, and loss prevention
Office Manager
Advantage Building Maintenance
February 2002 – September 2005
Worked hands on with owner to help grow the company from the ground up
Built strong relationships with vendors and clients
Managed inventory and ordered products as necessary
Maintained weekly payroll and all financial records
Ensured associates and vendors were paid on time
Education
Capistrano Valley High School
High school diploma
Graduated with a 3.8 GPA and in 3 years
Saddleback Community College
Associates degree
University of Phoenix
Bachelor of Arts
Business degree with 3.7 GPA
Certificates
Retail Trades certificate
Cornell Complete Manager
Floral Technician
References Upon Request