Commercial Lending Management Team
Resume:
Connor McCutcheon
Troy, NY *****
*************@*****.***
Professional Summary
Attended the ABA Commercial Lending School in Dallas, Tx. Attended the RMA Commercial Lending School in Philadelphia, Pa. Mastery of Indigo Vision and Dallmeier Operation Systems Member of the Management Team responsible for opening the Resorts World Hudson Valley property to the public
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Surveillance Supervisor
Rivers Casino & Resort, Schenectady-Schenectady, NY November 2023 to Present
Creates schedules to meet staffing objectives and overall coverage required by gaming regulations.
• Completes and reaches daily operations and department goals set by the company.
• Ensures all employees are adhering to company policies and procedures.
• Conducts, supervises and prepares reports relating to any incident that is reported.
• Advise and implement any and all changes passed down from director.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
• Coordinates the day-to-day activities related to the surveillance of gaming, simulcast and cash- handling areas, including the audio-visual taping of count room operations.
• Maintains records on department activities and makes appropriate reports during assigned shift to ensure that adequate and accurate information and video of surveillance activities are kept for future access.
• Reviews tapes associated with all aspects of the operation.
• Reports all observed violations of gaming regulations to the Surveillance Director in order to adhere to and enforces all applicable NY State regulations and internal controls.
• Performs player evaluations while furthering knowledge of surveillance operations.
• Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.
• Implements approved policies and procedures.
• Protects the company assets.
• Performs other tasks as assigned.
Surveillance Shift Manager
Resorts World Hudson Valley-Newburgh, NY
May 2022 to November 2023
Creates schedules to meet staffing objectives and overall coverage required by gaming regulations.
• Completes and reaches daily operations and department goals set by the company.
• Ensures all employees are adhering to company policies and procedures.
• Conducts, supervises and prepares reports relating to any incident that is reported.
• Advise and implement any and all changes passed down from director.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
• Coordinates the day-to-day activities related to the surveillance of gaming, simulcast and cash- handling areas, including the audio-visual taping of count room operations.
• Maintains records on department activities and makes appropriate reports during assigned shift to ensure that adequate and accurate information and video of surveillance activities are kept for future access.
• Reviews tapes associated with all aspects of the operation.
• Reports all observed violations of gaming regulations to the Surveillance Director in order to adhere to and enforces all applicable NY State regulations and internal controls.
• Performs player evaluations while furthering knowledge of surveillance operations.
• Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.
• Implements approved policies and procedures.
• Protects the company assets.
• Performs other tasks as assigned.
Financial Advisor
Empire Wealth Strategies-New York, NY
October 2020 to November 2023
Dedicated to building strong, secure financial plans for our clients. Risk Management Specialist
Lead Clientele Manager
Mastery in the areas of Cold/Warm Calling, Marketing, Building Financial Plans and Marketing. Surveillance Operator
Resorts World Catskills-Monticello, NY
June 2021 to May 2022
Responsible for Managing Incidents as well as the related reporting and video coverage Responsible for protection and safety of both assets and patrons Risk Management & Conflict Management Specialist
Observing, Recording & Reporting activity
Daily Auditing of both cash transactions and employee actions Monitoring thousands of cameras across the property Mastery of Table Games & Slot Procedures
Mastery of Security Operating Procedures and Protocol Financial Advisor
Northwestern Mutual-Poughkeepsie, NY
February 2020 to October 2020
Passing the Life, Accident & Health Licensed in NY, NJ, TX, and CO Managing my own client book
Providing education and aid to my clients in the areas of Risk Management, Wealth Accumulation and Wealth Distribution planning
Becoming a Risk Management Specialist
Universal Banker II
Rhinebeck Bank-Kingston, NY
October 2019 to January 2020
Opening, managing and maintaining deposit accounts in both platform and teller roles. Serving as a liaison between the commercial, consumer and residential lending departments and the branches - providing initial service for customers/borrowers regarding their lending needs. Commercial Credit Analyst
Wallkill Valley Federal Savings and Loan-Walden, NY May 2018 to September 2019
• Financial Analytics
• Credit Analysis
• Commercial Loan Underwriting
• Small Business Loan Management
• Commercial Appraisal Review & Evaluation
• Special Assets Foreclosure Work
• Risk Rating Assessment
Bank Teller
Wallkill Valley Federal Savings and Loan-Wallkill, NY September 2015 to May 2018
• Verifying and processing the transactions of customers.
• Fielding incoming calls and providing aid to customers with questions, concerns, as well as getting each customer to the correct department.
• Balancing the ATM, Vault, and cash boxes daily.
• Providing top-tier customer service each day that goes along with the ‘Community First’ approach of the institution.
Intern
Wallkill Valley Federal Savings and Loan-Wallkill, NY June 2015 to August 2015
• Spent the duration of my internship in Commercial Lending, Accounting, Compliance, Collections, Residential Lending, and Branch Level Banking.
• Learned the structure of local banking, each department and how day-to-day operations are carried out.
• Transitioned from an intern to a teller after the conclusion of the program. Education
Bachelor's in Business Economics and Finance
SUNY Empire State College - Newburgh, NY
January 2017 to January 2020
Skills
• Table Games (4 years)
• Risk Assessment (5 years)
• Customer Service (6 years)
• Casino Operations (4 years)
• Risk Management (4 years)
• Surveillance (3 years)
• Credit Analysis (2 years)
• Sales (6 years)
• Financial Analysis (3 years)
• Financial Modeling (5 years)
Certifications and Licenses
Universal Banker II Certification
November 2020 to Present
Certified for both branch level management and teller proficiency in the field of relationship banking Life and Health Insurance
May 2022 to January 2024
Life, Accident & Health License
Also holds license in NJ, TX, CO, FL.
Additional Information
Former NCAA Athlete (Football)
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