Customer Support, Mechanical Design

Jarrod Kassuba

936-***-**** ***********@*****.*** https://www.linkedin.com/in/jarrodkassuba/

PROFESSIONAL SUMMARY

Driven to seek new opportunities to advance technologies that enhance performance, improve safety, and drive sustainability in the aerospace industry. A well-rounded engineer driven by a commitment to continuous learning with ability to support multiple aspects of a project, including mechanical design elements, safety protocols, IT solutions, and even financial management. A collaborative team player who excels in cross-functional environments, transforming innovative ideas into simulated models and scaled prototypes for manufacturing. Motivated to provide excellent customer support that produces strong business relationships.

TECHNICAL SKILLS

CAD, FEA, Python, MATLAB, FMEA, Microsoft Excel, Modeling, Data Analysis, Data Acquisition, GD&T

WORK & RESEARCH EXPERIECE

Technical Solutions Engineer June 2023 – November 2024

Epic Systems Madison, Wisconsin

●Drove expansion of automation tools for revenue collection, increasing usage from 35% to 60%, resulting in an annual savings of $450,000

●Engineered programming scripts to eliminate redundancies in Epic system, reducing system update times by up to 95%

●Collaborated with cross-functional team to successfully add 20,000+ patients into system, conducting quality control to ensure data accuracy across 30 unique input fields

●Communicated with 5 top-tier business customers, including leading hospitals and medical schools, to support implementation and extension of system functionality to align with client goals

●Analyzed, debugged, and developed M Code to resolve high-priority issues, ensuring optimal utilization of Epic functionality for critical operations

Associate Distribution Engineer August 2021 – May 2022

Aerotek/Leidos Irving, Texas

●Orchestrated design, planning, and installation of overhead electrical distribution lines on large-scale projects with $250,000+ budgets

●Acquired field data for 200+ utility poles using optical measurement tools, assessing pole class, height, wire span lengths, and identifying specific equipment replacement needs

●Formulated comprehensive cost, regulatory, and performance analyses for construction projects, using cost-effective equipment and creative configurations to meet their expedited deadlines and saving clients over $25,000+

Project Engineer August 2020 – May 2021

Senior Design Project Spacecraft Team College Station, Texas

●Facilitated development of planetary exploration spacecraft propelled by a 270 MW laser-particle beam, surpassing minimum survival specs and consistently meeting project deadlines

●Lead small research team in manufacturing scaled prototype and conducting thermal tests in a vacuum chamber, leading to design improvements that improved thermal efficiency by 10%

●Designed and validated thermal performance, using FEA analysis, of CAD model of spacecraft’s thermal management system, including heat pipes, reflective and heat emitting coatings, and radiator fins ensuring the seamless integration and structural integrity of the overall design

●Presented spacecraft design at the September 2021 Interstellar Research Group Symposium to generate more interest in the field of research and gain support for publication

EDUCATION

Master of Science in Finance May 2023

University of Miami Herbert Business School Miami, Florida

●Relevant Coursework: Python Programming, AI/ML Financial Modeling, Corporate Finance

Bachelor of Science in Mechanical Engineering May 2021

University of Texas A&M College Station, Texas

●Relevant Coursework: CAD Modeling, Materials Manufacturing Selection, Mechatronics

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