Customer Service Associate

Lori Cavazos

Hemet, CA

****.******@*******.***

Objective

I am seeking a position where I am able to excel to my fullest potential using the experience and skills that I have developed, while still acquiring new skills and experience from an employer.

Work Experience

JCPenney

Store #2783 Temecula CA

October 2018 to Present

Customer service associate, cashier at the customer service desk and also the womens, mens and mattresses quads. Answering questions and lending a hand to fellow associates when ever asked. Recovery associate, folding and straightening up different areas inside the store. Putting out stock from backroom onto floor. Building different displays and taking apart displays for specific merchandise to be sold. Measuring mens necks and arm length sizes so they would be able to find their right sizes in shirts, sweaters, coats. Helped with loss prevention. Helped train new associates on the floor as well as cashiering. October 2022 I was given a certificate and recognition for being employee of the month.

Rural Mail Carrier

USPS Service – Sun City CA

January 1996 to July 2016

Sorted mail and packages, loaded mail truck, delivered mail and packages, inventory count on the route. Delivered Express mail on time, worked on a very tight schedule at times. Worked directly with customers in and out of the Post Office. Customer support within the Post Office. Assisted other carriers with their routes. Did inspection on mail truck. Created paper work for specific situations. Sold stamps, receiving mail and packages. Assisted customers with Post Office services. Assisted with some clerical work in the office, such as, answering phones, making copies, sending and receiving faxes. Worked in the PO Box section also. Cashier, HBNA, Bread, Plants

Stater Bros Markets Inc. - Riverside, CA

January 1979 to May 1990

Assisted customers bagging their groceries, and taking it out to their car. Collecting carts from parking lot and organizing carts. Clean ups in store isles. Handled money provided excellent customer service. Answered phone check in vendors. Stocked the shelves and isle displays. Did a lot of ordering of products within the store. Moving different equipment to and from the loading dock. Made sure that the bread always had fresh dates. A rotation of product dates. Decorating different plant arrangements, water and trim some plants and arrange them on the floor and stands to sell

Education

Technical in Microsoft office 2017

Calendonian vocational school - Hemet, CA

November 2017 to April 2018

Diploma in High School

Norco Senior High –Norco, CA

September 1975 to June 1978

Skills

Microsoft office 2017

Customer service skills

Dependable

Hardworking

Certifications/Licenses

Long Life government vehicle January 1996 I am trained in driving a Long Life government vehicle.

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