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Disaster Recovery Business Continuity

Location:
Ashburn, VA
Posted:
February 04, 2025

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Resume:

CHARLES HOWARD

Indianapolis, Indiana

317-***-**** (Mobile) *************@**.***

BUSINESS CONTINUITY – DISASTER RECOVERY CONSULTANT

PROFESSIONAL SUMMARY

Experienced consultant in developing business continuity/disaster recovery plans for Fortune 500 companies’ and government agencies’ IT areas.

Implemented data center systems hardware/software migrations.

Developed COG, COOP and FEMA Disaster Recovery Procedures.

Have an interim Secret Security Clearance and am a US Air Force Veteran.

Completed Certified Scrum Master (CSM) training.

10+ years Proficiency In:

oMicrosoft Office Suite

oMicrosoft Project

oSDLC (Software Development Life Cycle – Falling Water Process)

oIT BCDR Project Management

oBusiness Operations/Process Improvements

oBusiness Continuity/Disaster Recovery Planning/Software

oBusiness Resiliency Planning

oData Center Migrations/Planning

TECHNICAL ENVIRONMENT

Business Continuity Software: MS Project, Visio Professional, Lotus SmartSuite, EDS

Process Sourcer, MS Office, SunGard PreCovery,

Strohl/SunGard LDRPS, SunGard

Assurance, SunGard Availability and SharePoint.

Life Cycle Development Software: Coopers & Lybrand Summit D

Operating Systems: Unix, Linux, MS Windows, WINTEL, Solaris

Databases: DB2, PeopleSoft, SAP, Oracle, SQL, Infinitio and Teradata

Networks: Netware, MS Windows Professional Server, NAS/SAN, VERITAS NetBackup, HP OmniBack, Cisco Networks

Hardware: PCs, IBM Mainframes, Cisco Networking, Client Servers, LAN/WAN/VPN Systems, NAS/SAN Storage Replication, Hitachi Storage, EMC Storage

Mainframe/Network Security: Security+, GSEC Security Essentials Tool Kit

Project Management Software: MS Project, Atlassian JIRA, RSA Archer, Project Management Book of Knowledge (PMBOK Principles), SharePoint

State Child Welfare Software: SACWIS (Statewide Access Child Welfare Information System)

Medical/Healthcare Software: EPIC-EMR/EHR, IMPAC, McKesson HMI PACS

Virtualization: VMWare, VMWare Disaster Recovery

Remote Control and Monitoring: SCADA (Supervisory Control and Data Access) Systems

Scrum Processes and Procedure: Certified Scrum Master Training.

Charles Howard Page 2

BUSINESS CONTINUITY – DISASTER RECOVERY STANDARDS

HIPAA Compliance Standards NIST SP 800 Standards

ISO 9000 Quality Standards ISO 27001/2/3/4 Standards

ITIL Compliance Standards Sarbanes-Oxley Compliance DRI/BCI Compliance Standards ISO 22301 Standard

PROFESSIONAL EXPERIENCE

Technology 2000 - Indianapolis, IN May 2016 - Present

Free – Lance BCDR Consultant

Reviewing client’s BCDR and test documentation for HCL, TCS and Wipro clients. Also attended on-line BCDR webinars and reviewed BCDR documents from previous clients.

NikSoft/US DoD - Washington, DC Jan 2016 - May 2016

Disaster Recovery Analyst

Developed, documented and validated BCDR contingency plans for a US Department of Defense Agency according to guidelines, security controls and compliance procedures of NIST SP 800 Publications.

Also incorporated Enterprise Resilience with SunGard’s Availability System.

Due to the classified nature of this position, more specifics cannot be given.

Technology 2000 - Indianapolis, IN Mar 2015 - Dec 2015

Free – Lance BCDR Consultant

Reviewed BCDR plans and test procedures documentation for clients Blue Cross Blue Shield, Nieman Marcus and JPMorgan Chase.

.

HCL/BCBSRI - Providence, RI Dec 2014 - Mar 2015

Disaster Recovery Project Manager

Assigned to Blue Cross Blue Shield of Rhode Island to develop and document new Disaster Recovery plans (DR) processes and procedures for the 2015 year.

Review, update and document previous DR Plans from old service provider.

Review and update SLAs, vendor agreements and recovery site provider agreements.

Develop DR Test Run books and Test Scripts.

Conduct DR Tests to validate recovery plans.

TCS/JPMorgan Chase - Wilmington, DE Aug 2014 - Oct 2014

Business Resiliency Manager

Developed Business Resiliency and Technology Resiliency processes and procedures as part of the Global Resiliency Crisis Management (GRCM) Group.

Under the Resiliency Data Management System software platform (RDMS), focused on resiliency risk analysis, recovery planning, plan testing and plan recovery utilizing SunGard Availability System.

Charles Howard Page 3

WIPRO/Neiman Marcus - Richardson, TX Oct 2013 - Jun 2014

Disaster Recovery Operations Manager

Provided Subject-Matter Expertise on Business Continuity for Senior Management discussions.

Identified potential business interruptions during risk assessments.

Provided Business Impact Analysis and recovery strategies for client

Lead Risk Management initiatives and activities.

Developed, documented and implemented Business Continuity Plans for client.

Utilized SunGard LDRPS software to develop disaster recovery plans.

Coordinated with Co-Affiliates: SunGard Availability Systems and IBM Business Continuity Resiliency Services to develop BCDR testing processes and procedures.

Defense Finance Accounting Center - Indianapolis, IN Aug 2012 - Sep 2013

Business Continuity Analyst

Developed, documented and implemented COG/COOP Plans for the agency’s departments and business units according to the US Department of Defense Guidelines and Standards.

Reviewed and updated, developed and documented contingency plans created from SunGard LDRPS software.

Conducted and monitored Disaster Recovery tests performed by DFAS Business Units.

Participated in DFAS IT Security Network processes and procedures.

ST. Elizabeth Healthcare - Corbin, KY Oct 2011 - Jul 2012

Disaster Recovery Planner

Developed, documented and implemented Disaster Recovery Plans for 2 IT Data Centers serving 5 area hospitals.

Conducted Process Analysis to understand As-Is State.

Built disaster recovery plans around the EPIC-EMR and EHR medical software and supporting application software used by hospitals and healthcare providers.

Utilized HIPAA compliance standards.

CDI/Northrop Grumman - Baton Rouge, LA Nov 2010 - Sep 2011

Business Continuity Planner

Recruited by Northrop Grumman to develop the Business Continuity – Disaster Recovery components of an IT Proposal (LA CAFÉ) in response to an RFP from the Louisiana Dept. of Children and Family Services.

Met in the Washington, DC area with the members of the LA CAFÉ (Louisiana Common Access Front End) Project to develop Risk Assessment and Risk Mitigation Processes and Procedures.

Incorporated ITIL and ISO 27002/27003 standards within the proposal.

Technology 2000 - Indianapolis, IN Nov 2009 - Oct 2010

Free – Lance BCDR Consultant

Provided Pro Bono business advisory services to the Indianapolis small business community

Reviewed business operations Improvements/Upgrades for previous clients.

Charles Howard Page 4.

Illinois DCFS - Springfield, IL Aug 2006 – Nov 2009

Disaster Recovery-Business Continuity Project Manager

Developed and implemented COG/COOP Disaster Recovery/Business Continuity plans for the Illinois Dept. of Children & Family Services State Agency. The plans were built around the SACWIS government – developed Child Welfare Information System software.

Developed publication-quality plans and Business IT requirements for a major Data Center migration move. Monitored disaster recovery testing per client requirements for multiple data centers.

Developed Business Resiliency and Technology Resiliency processes and procedures

Developed/Monitored test plans per IBM requirements.

Identified potential business interruptions during risk assessments.

Developed plans and specifications for High Availability (HA) Systems utilizing HA servers, RAID 5/10 SAN Systems, FTP Servers and replication/log shipping processes to be provided as a service by IBM Global Technology Services

Co-Affiliates: IBM Global Technology Services, Getronics Technology Services

EDUCATION:

University of Wisconsin Management Institute, Madison, WI

College Diploma, Technical Center Management –

US Air Force/University of Maryland - College Park, Maryland

Bachelor of Science, Electronic Engineering Technology

American Intercontinental University on Line – Chicago, Illinois

Information Technology Master’s Program (On-hold))

TRAINING:

DRI Institute, Toronto, Canada

CBCP (Certified Business Continuity Professional)

Lantech Technology Center, Indianapolis, IN

A+ (Hardware and Software)

Network+

Security +

Indiana Vocational Technical College, Indianapolis, IN

CISCO Network Systems

SunGard Systems

Strohl/SunGard LDRPS

Strohl Assurance

Certified Scrum Master

Scrum Alliance Group



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