Patricia A. O’Brien
828-***-**** *************@*****.***
Professional Summary
Highly organized professional with extensive executive and project management experience. Self- motivated with a solid work ethic and a proven ability to manage high-profile offices. Skilled at multitasking, with strong attention to detail and a reputation for discretion. Quick learner adept at maintaining a smooth-running, well-respected office environment. Technical Skills:
Proficient in Google Workspace (Calendar, Docs, Forms, Groups, Sheets, Slides), MS Office Suite
(Word, Excel, PowerPoint, Outlook, SharePoint, Teams), QuickBooks Pro, WordPress, Calendly, Doodle Poll, and Zoom.
Professional Development:
o Safe Zone Training
o Title IX Training
o Guiding Universities in Demonstrating Empathy (GUIDE) o Stepped Care Model for Campus Well-being
o Franklin Covey Leadership Training
Professional Experience
University of North Carolina Asheville
Executive Assistant to the Executive Vice Chancellor for Academic Affairs Asheville, NC 2014–Present
o Manage the daily operations of a high-profile, fast-paced executive office. o Coordinate Google calendar scheduling and travel arrangements for the Executive Vice Chancellor (EVC) and Deans.
o Serve as liaison between faculty, deans, senior staff, and the EVC, ensuring seamless communication and collaboration.
o Maintain confidentiality in all matters related to the office of the EVC. o Plan and execute events, ranging from intimate gatherings to large-scale conferences. o Supervise the academic affairs office manager and student interns. o Oversee project management, including budgeting, adherence to deadlines, and strategic planning.
o Organize Board of Trustees meetings, including preparation of minutes and ongoing communication.
o Manage budgets, financial records, and website content for academic affairs. Appalachian State University
Administrative Assistant, College of Health Sciences, Dean’s Office Boone, NC 2010–2012
o Greeted visitors and directed them appropriately, maintaining a welcoming and professional environment.
o Organized and maintained over 3,000 student records, ensuring accuracy and accessibility. o Provided guidance to undergraduate and graduate students. o Coordinated Google calendar scheduling and maintained the college website. Linville Falls Winery
Tasting Room Manager
Linville Falls, NC 2012–2014
o Managed daily operations of the tasting room, overseeing six employees. o Handled employee scheduling, payroll, training, licensing, and hiring. o Organized events, including wine festivals, private tastings, music events, and weddings. o Managed purchasing, inventory, sales records, tax documentation, and vendor relationships. o Developed and maintained the winery’s social media presence and website. Accomplishments
o Leadership: Staff Council Board Member, Steering and Planning Committee Member for Commencement Ceremonies, Co-Chair for Convocation Ceremony. o Community Engagement: High Country Soccer Association Board Member, Blount United Soccer Club Manager and Board Member.
o Recognition: Featured Writer in NC Home Magazine (December 2013). o Specialized Contributions: Appalachian State University Enology Sensory Advisory Board.
Education
o University of Georgia – Athens, GA
o Loyola University – New Orleans, LA