Product Management Sales Support

Dr. Sandy Yeh, PharmD. Healthcare & Technology/Pharmacy Specialist

*******@*****.*** • linkedin.com/in/syyeh/ 206-***-**** • San Diego, CA 92117 Skilled and dynamic pharmacist with robust experience fostering organizational development through exceptional management consulting. Adept at identifying customer problems and working with cross-functional teams to develop system improvements that optimize workflow, drive results, and positively impact the bottom line. Displays a unique ability to transform complex workflows and data into easily understandable terms accessible to all audiences. Easily utilizes intuition to identify the skills and strengths of others, cultivating and empowering them to capitalize on their skill sets. Showcases exemplary analytical and problem-solving skills, demonstrating technical ability while enhancing operational functionality.

Areas of Expertise include:

Pharmacy Process & Operations

Agile Software Methodologies

General Technical Architecture

Customer/User Validation

Cross-Functional Collaboration

Risk Mitigation

Solution Consulting

Operational Efficiency

Product Launch

Strategic Planning

System Optimization

Client Success

Electronic Health Records (EHR/EMR)

Healthcare Systems Expertise

Effective Communication

Leadership & Team Management

Training & Development

Regulatory Compliance

Education

Pharmacy Practice Residency, Franciscan Health System • Tacoma, WA Doctor of Pharmacy, summa cum laude, Washington State University • Pullman-Spokane, WA Bachelor of Science, General Biological Sciences, Washington State University • Pullman, WA Professional Experience

Verity Solutions • Kirkland, WA (remote) • 2018 to Present Customer Solutions Director / Agile Product Management Senior Advisor Identify and determine problem statements to develop user stories and requirements in Product Management for expansion, innovation, and strategic initiatives for software enhancements and system development. Serve as primary point person and Subject Matter Expert for customer solutions, Sales support and technical understanding and education related to maximizing Verity Solutions product platform. Strategic Accounts Director •Aug 2018-April 2020

Identify and communicate software requests from customers and Sales for product expansion and strategic planning for software enhancements. Serve as primary point person and Subject Matter Expert for Sales support, technical understanding and education related to maximizing Verity Solutions product platform. Key Accomplishments:

• Lead customer validation and user feedback sessions for requirements vetting and solution development to support and help shape the product roadmap to meet business vision and goals.

• Architected and launched as a co-inventor a new 0-1 SaaS platform patented Verisave® technology feature set for Purchase Optimization in 6 months, which decreased drug spend from 5-15% for Covered Entities.

• Led the design, development, and launch of a new 0-1 SaaS platform Multi-Vendor Select feature for Purchase Optimization in 4 months to support target market expansion in the healthcare industry and beyond the 340B Program.

• Oversee Pyxis® Logistics Project for collaborative agreement to provide Central Distribution Center (CDC) or Integrated Service Center (ISC) support.

• Champion projects cross-functionally and prioritize product backlogs using JIRA, ensuring alignment with key stakeholders and business objectives for timely delivery of features. Page 2 of 3

• Gained hands-on experience in understanding data structures, APIs, databases, and executing MongoDB queries, enabling clear communication with technical teams on system design and integration.

• Act as a trusted advisor to customers and Sales with the ability to articulate and define program needs or gaps.

UCSD Medical Center Thornton Hospital • La Jolla, CA • 2012 to 2021 Staff II Pharmacist & Health Sciences Clinical Instructor Review computerized physician order entry (CPOE) medication orders in Epic Systems for accuracy and communicate with providers as necessary to optimize patient prescriptions. Key Accomplishments:

• Monitor, regulate, and perform follow-ups on antibiotics, chemotherapy regimens, and total parenteral nutrition (TPN) in compliance with pharmacy and therapeutics (P&T) protocols. Perform daily PK therapeutic drug monitoring and profile review.

• Expedite drug therapy, including preparation, dosing, and administration in compliance with all codes

(Neuro, Code Blue, NSTEMI, Rapid Response).

• Oversee pharmacy technicians to ensure proper dosage and distribution of medications and IVs. Provide training and mentoring to residents and pharmacy students. Becton Dickinson, R&D Dispensing Technologies • San Diego, CA • 2016 to 2018 Principal Requirements Engineer / Pharmacist

Identify and determine problem statements to develop requirements and specifications for customer requests for software enhancements and system builds. Serve as the primary point of contact and Subject Matter Expert for several pharmaceutical operations, platforms, workflow, and efficiency. Key Accomplishments:

• Customer validation and solution development for pharmacy platform software products such as Pyxis® Logistics inventory management program and Pyxis® ES MedStation and Server.

• Oversee reverse engineering project on automated dispensing cabinets for controlled substances. Lead voice-of-customer feedback sessions on new software platform development.

• Design and continuously improve medication-dispensing products with the marketing, development, and quality teams.

Sharp Mesa Vista Hospital • San Diego, CA • 2015 to 2016 Safe Medication Practice Pharmacist Specialist

Managed medication-related event reporting system. Improved medication process by teaming with pharmaceutical, medical, nursing, quality, and information systems personnel. Key Accomplishments:

• Updated and implemented the Clozaril® policy and procedure to comply with the FDA Clozapine REMS Registry.

• Enhanced the quality of the healthcare system by leading a team in developing strategies for implementing new changes to policies and procedures.

• Single-handedly designed and implemented a general behavioral health pain order set with sequencing compliant with CMS and Joint Commission standards to facilitate physician orders.

• Successfully led a pharmacy improvement project to reduce duplicate PRN pain orders without sequencing.

• Completed and reviewed documentation and trending for clinical interventions project. Determined strategies to create educational and quality improvement initiatives from the surveillance activities and review of pharmacist interventions.

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Additional Experience - Details Available Upon Request: Prior Authorization & Utilization Clinical Specialist Pharmacist – MedImpact Healthcare Systems – San Diego, CA Clinical Pharmacist – Promise Hospital of San Diego – San Diego, CA Emergency Department Consulting Pharmacist – Sharp Grossmont Hospital – La Mesa, CA Pharmacist – Career Rx Staffing Agency – Seattle, WA Compounding Pharmacist – Union Avenue Compounding Pharmacy – Tacoma, WA Emergency Department / Clinical Pharmacist – Good Samaritan Hospital – Puyallup, WA Licensure and Certifications

Washington State Pharmacist License, PH 00065626

California State Pharmacist License, 63526

Nevada State Pharmacist License, 17667

ACLS Certified, American Heart Association, Active 3/2025 CPR and AED Certified, American Heart Association, Active 3/2025 Immunization Certification in Adults and Adolescents, Washington State Pharmacy Association Basic Tobacco Cessation Interventions, Washington State Department of Health

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