Business Development Customer Relations

STEPHEN WAYNE NELSON

EXCELLENCE INTEGRITY GROWTH

Dynamic and result-driven professional with proven expertise in sales growth, customer relations development, leadership, revenue maximization, and team management. Demonstrated tenacious attitude and an unyielding drive to achieve and exceed assigned goals. Easily built collaborative relations with key decision makers and personnel across all levels. Quick learner with a strong business acumen and stellar communication skills. Maintain sound judgment, tact, and professionalism in a fast paced setting.

Core skills

Client Retention Account Growth Sales Revenue Enhancement Needs Assessment Reporting

Performance Metrics Analysis Marketing Business Development Negotiations Process Optimization

Staff Training Strategic Planning Equity Trading Lead Generation Customer Communication

RELATED EXPERIENCE

Sales

Acorn Stairlifts, Chicago, il 2018-present

Door Pro America, Chicago, IL 2014 – 2018

Renewal By Anderson, Glenview, IL 2013 -2014

Leveraged superb interpersonal and communication skills to retain key clientele and engage new customers

Deployed innovative sales techniques and strong business acumen to maximize revenues and enhance the image of the company within the targeted audience

Served as a resource for the clients, delivering advice on company products and services, offers, pricing, and benefits; communicated with customers to recognize their needs and formulate solutions aligned with their financial capabilities, goals, and requirements

Networked to secure new perspective accounts; provided diligent case follow up from customer contacts and significantly reduced lead losses

Generated over $1M in sales in less than a year for both employers

OTHER EMPLOYMENT

Options Trader

Trinity Solutions, Chicago, IL 2001 -2013

Leveraged superior subject matter expertise in equity trading, strong business acumen, and in-depth market knowledge to envision smart solutions and execute strategies and initiatives that achieve value-building goals

Held full accountability for trading equities and equity options in the U.S. financial markets

Researched and optimized strategies, as well as integrated tactical solutions with a proven track record in the market; resulted in sustainable profit growth and risk minimization/control

Consistently generated over $475K in profits annually for over 10 years; yielded the highest profit of $1.5M in 2008

EARLIER EMPLOYMENT

Option Trader Futrex, Chicago, IL 1990 – 2001

Vice President Lehman Brothers, Chicago, IL 1989 – 1990

Broker Bear Stearns And Company, Chicago, IL 1987 – 1989

Broker Merrill Lynch, Naperville, IL 1986 – 1987

Sales U.S. Silica, Berkley Springs, VA 1985 – 1986

Education

University of Illinois, Champaign

Bachelor of Science Degree in Economics – 1985

University of Illinois Athletics

Football: All Star, Ricoh Japan Bowl – 1985 Letterman, Rose Bowl – 1983

Wrestling: Captain, MVP – 1984, 1985 National Qualifier – 1984, 1985 Letterman – 1983, 1984, 1985

5111 Clausen Avenue, Western Springs, IL 60558 708-***-**** ******@*****.***

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