** ****** ****** *****: 412-***-****
Pittsburgh, PA. 15223 E-mail: ************@*****.***
JENNIFER KULWICKI
Objective
To further my career and professional development by securing a position that leverages my skills, reliability, and expertise.
Education
High School Diploma
South Vo-Tech – 2001 – 2004 Pittsburgh, Pennsylvania
Oliver High School – 2004 - 2005 Pittsburgh, Pennsylvania
Professional Experience
8/2020 – Present Receptionist/Administrative Assistant
North Hills ATA Martial Arts & EmpowerKids! Summer Camp
Pittsburgh, Pennsylvania
Organize and maintain department files for efficient access and retrieval.
Greet and assist office visitors in a professional and welcoming manner.
Manage office supply inventory and place bulk orders as needed.
Respond to and direct phone calls, text messages, and email inquiries promptly and courteously.
Schedule and coordinate appointments effectively.
Prepare and distribute correspondence, including memos, letters, forms, and faxes.
Contribute to team objectives by completing related tasks as required.
Receive, sort, and distribute incoming mail.
Retrieve and organize client information, storing it alphabetically in the computer and filing system.
Fulfill special requests by initiating both new and existing memberships.
7/2012-3/2013 Bank Teller Supervisor
Huntington Bank
Pittsburgh Pennsylvania
Promote and cross-sell bank products by responding to inquiries, informing customers about new services, and introducing new product offerings.
Handle special requests, including closing accounts, processing check orders, managing account openings and closures, exchanging foreign currencies, completing safe-deposit box procedures, and providing statements, copies, and referrals.
Adhere to bank operations and security protocols by participating in all dual-control functions.
Conduct monthly audits of subordinate cash drawers to ensure accuracy and compliance.
1/2009-7/2012 Bank Teller
First Commonwealth Bank
Pittsburgh, Pennsylvania
Worked collaboratively with team members to foster a cohesive and productive work environment.
Generated daily transaction spreadsheets using Microsoft Excel and submitted them to management.
Created weekly schedules for full-time and part-time employees, accounting for vacation and personal time.
Resolved customer inquiries, concerns, and complaints efficiently and professionally.
Provided training to new and existing employees on current company policies and procedures.
9/2005 – 12/2008 Bank Teller
Allegheny Valley Bank
Pittsburgh, Pennsylvania
Reconcile and balance bank vault debits and credits across multiple branch locations within the region.
Process and categorize checks, deposits, withdrawals, transfers, and money orders.
Respond to and direct phone calls and email inquiries promptly and professionally.
Manage inventory of office supplies and place bulk orders as needed.
Retrieve and organize customer information, storing it alphabetically within the bank’s filing system.
References:
Miranda Moan – Previous Manager
Rebecca Collier - Previous Manager
Dara Bruni – Previous Supervisor