Continuous Improvement Manager/ SAP EWM Consultant/ Project Manager

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P R O F I L E

I am an enterprising and highly skilled professional with industry experience in the Automotive, Manufacturing and Logistics sectors. I offer a highly specialized combination of strategic, organizational, technical, and operational management abilities. I have worked in various roles which reflects my flexibility. With over a decade of experience in Enterprise Resource Planning, I have an in-depth understanding of the ERP Management and Information Systems supporting the procurement and supply chain processes. I have led and been part of high-level projects with a proven track record of achieving company goals by enhancing operational efficiencies, improving quality, maximizing profits, and reducing costs. E D U C A T I O N

• Bachelor of Technology Degree: Industrial Engineering July 2012

• 6Sigma Black Belt December 2010

• Project Management Diploma January 2007

• National Diploma: Mechanical Engineering February 2006

• National Senior Certificate December 1999

W O R K E X P E R I E N C E

Maytronics Feb 2023 to date

Continuous Improvement Manager

• Responsible for documenting processes.

• Drive process and systems improvements for Maytronics North America

• Collaborate closely with local and global teams to define scope of work and requirements to create alignment on project goals and timelines.

• Coordinate and lead key projects for improvement across all levels of the organization, such as Business Operations, Customer Care and Product Support.

• Work closely with the Global IT team and collaborate with key stakeholders to ensure platforms, systems and applications are optimized to support the business needs.

• Provide mentorship, coaching and training.

Accenture Mar 2019 - June 2019

Business and Integration Manager - Technology

• Acted as a liaison between Business and Technology teams, ensuring effective communication among stakeholders to drive successful business outcomes.

• Defined, analyzed, and documented business requirements and processes to support Accenture’s or clients' program/project specifications and objectives. 2

Argon Supply Chain Solutions Jun 2017 - Dec 2018

SAP EWM Project Consultant

• Led Training and Change Management initiatives.

• Designed and set up the physical training environment.

• Developed training simulations, facilitated training sessions, and conducted assessments.

• Managed all administrative tasks and reporting related to training activities. Toyota SA Motors – PMO Sep 2016 - May 2017

IT and Logistics Consultant

• Developed the Change Management strategy for Warehouse Operations.

• Managed and coordinated Warehouse End User Training (EUT), ensuring updated SOPs, equipping trainers for effective delivery, scheduling training, and evaluation sessions, as well as rescheduling and catch-up planning, along with management and follow-up.

• Oversaw Access Control management to ensure proper authentication and risk controls were in place.

• Led User Testing to verify developments and ensure compliance with SOX requirements.

• Planned and executed DILO (Day in the Life Of) activities.

• Prepared for system cutover activities.

• Ensured comprehensive reporting in the new system, identifying gaps and compiling specifications.

• Recruited key resources for project success.

Barloworld Equipment Mar 2016 - Aug 2016

IT Governance Process Manager

• Assisted in establishing frameworks for Performance Management Reporting, Project Management, and Supplier Relationship Management.

• Reviewed the Terms of Reference for the IT Board subcommittee to ensure alignment with King III governance principles.

• Coordinated the formation of an IT Governance Work Group to review and update Information Security Policies

Barloworld Equipment Aug 2012 – Mar 2016

SAP MM/EWM Business Process Manager

• Continuously analyzed business processes to identify opportunities for process improvements and implement solutions.

• Developed Functional Specifications by translating business requirements into technical specifications.

• Provided support during projects, collaborating with cross-functional teams to ensure successful integration testing.

• Created and maintained training materials to support user education and system adoption.

• Managed performance across teams and projects to ensure optimal results.

• Ensured effective resource allocation across multiple projects, balancing workloads, and capacities.

• Led Steering Committee meetings to align stakeholders and track project progress.

• Managed support calls and escalations, ensuring timely resolution and maintaining service levels. Barloworld Equipment Oct 2010 - Jul 2012

6Sigma Black Belt

• Identified opportunities for business process improvement and scoped relevant improvement projects.

• Recruited, trained, and led project team members to ensure successful project execution.

• Developed and managed comprehensive project plans and business cases to support project goals.

• Communicated potential benefits such as efficiency gains and cost savings to stakeholders.

• Actively supported and promoted the business’s core values throughout projects.

• Marketed Six Sigma change management strategies whenever applicable opportunities arose. 3

Barloworld Equipment Oct 2008 - Sep 2010

Process Engineer

• Mapped all business processes to ensure alignment with system requirements.

• Continuously analyzed processes to identify areas for improvement and optimization.

• Identified business requirements for system enhancements to drive operational efficiency.

• Benchmarked processes against industry leaders, such as Toyota, and implemented best practices across all BWE plants.

• Optimized space utilization conducted time studies, and calculated manpower requirements to improve productivity.

• Audited existing facilities and contributed to the planning of new facilities.

• Introduced, developed, and updated Standard Operating Procedures (SOPs) to ensure consistency and compliance.

• Designed processes for the successful implementation of the new SAP EWM system. Behr Jun 2008 - Sep 2008

Industrial Engineer

• Utilized Value Stream Mapping to analyze and plan material and information flows for improved efficiency.

• Developed factory and process layouts to optimize workflow and space utilization.

• Designed material handling systems to support lean manufacturing processes and enhance operational efficiency.

Duys Oct 2007 - May 2008

Quality Engineer

• Led improvement initiatives across the manufacturing process, implementing production and quality system enhancements to achieve global best practices at Duys.

• Served as the primary customer liaison and managed supplier quality to ensure compliance with standards.

• Oversaw the problem resolution process, identifying the root cause of non-conforming products.

• Created and maintained inspection standards for all parts and products to ensure quality consistency.

• Prepared documentation for Part Submission Warrants (PSW) for customer approval.

• Managed and controlled Duys' supplier Production Part Approval Processes (PPAP) to ensure timely and accurate approvals.

Toyota South Africa Motors Aug 2006 - Sep 2007

Kaizen Engineer

• Mapped processes and developed flow diagrams to improve operational visibility and drive efficiency.

• Designed and implemented logistics systems to streamline the flow of materials and information.

• Identified and sourced equipment to improve product quality, ensuring smooth delivery from suppliers to the plant.

• Introduced fixed delivery cycles and internal routes with a focus on reducing online stock levels.

• Contributed to the planning, development, and implementation of World Class Just-In-Time (JIT) systems to increase operational efficiency.

• Conducted time studies across operations to ensure the achievement of optimal productivity levels.

• Led the introduction of standardized work processes and Kaizen activities to foster continuous improvement.

• Supported management in developing strategies for maintaining a stable supply of parts.

• Assisted with manpower planning and resource allocation during new model introductions.

• Established process standards based on standard times to enhance consistency and operational efficiency.

• Analyzed facility layouts and conducted ergonomic studies to optimize workflow and ensure worker safety.

4

Toyota South Africa Motors Feb 2005 - Jul 2006

Analyst

• Set up and maintained Bill of Materials (BOM) and Variant Configuration in SAP, ensuring accuracy by cross-checking with P-SMS.

• Created and managed Parts Lists to support production and inventory needs. K E Y S K I L L S

Technical Skills

• Completed various technical courses, including Finance for Non-Financial Managers, SAP EWM Super User Training, SAP APO Super User Training, Caterpillar Parts Training, ISO/TS 16949:2002, MSA (Measurement System Analysis), QCC (Quality Control Circles), TPS (Toyota Production Systems), and QSB (Quality Systems Basics).

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Project, Visio). Soft Skills

• Completed a range of soft skills training, including Emotional Intelligence (EQ), Crucial Conversations, Presentation Skills, Mentoring and Coaching, Assertive and Effective Communication, Performance Management, and Time Management.

P R O F E S S I O N A L S K I L L S

• Industrial, Production, Quality, and Kaizen Engineering – Extensive experience across various engineering disciplines, including industrial, production, and quality engineering, with a strong focus on continuous improvement methodologies like Kaizen.

• Strategic Planning – Actively involved in strategic planning, goal setting, and performance management for both operations and service departments, ensuring alignment with business objectives.

• Performance Management – Led high-performing teams to meet and exceed goals and targets. Conducted performance appraisals, salary reviews, and provided coaching to close skill gaps, ensuring staff remained well-trained and motivated for optimal efficiency.

• Six Sigma Black Belt & Project Management – Managed and took ownership of multiple projects, utilizing Six Sigma methodologies and project management tools to deliver successful outcomes.

• Financial Management – Oversaw budgets for external resources, ensuring efficient allocation of financial resources to support project and operational goals.

• Business Analysis and Process Re-engineering – Played a key role in analyzing and redesigning business processes to improve efficiency, implementing new processes, and establishing effective systems and policies.

• Systems Design – Contributed to the design, implementation, and enhancement of systems to meet evolving business needs, ensuring seamless integration and functionality. Leadership, Supervisory, and Mentoring – Led teams, provided mentorship, and coached individuals to enhance performance and career development.

• Service Delivery – Focused consistently on service delivery to ensure exceptional customer satisfaction, successfully fostering positive experiences with internal and external stakeholders.

• Relationship Building and Management – Excelled in developing and maintaining strong, long-term relationships with customers, service providers, and colleagues, contributing to ongoing business success and collaboration.

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