Customer Service Order Processing
Resume:
PROFESSIONAL SUMMARY
Dynamic and organized individual with experience providing
exceptional shopping services to a wide range of clients. Highly skilled at assisting customers with finding the perfect items, developing long-term relationships, and navigating various product lines. Committed to achieving sales goals. Highly experienced professional with work history in the fashion and retail industries. Proven track record of providing outstanding customer service and satisfaction. Expert in product knowledge and styling, with a keen eye for detail. Skilled at building relationships with clients, and providing tailored shopping experiences to meet individual needs. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high- quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. EXPERIENCE
Personal shopper Manger
February 2024 - July 2024 Walmart, Union city, Ga Demonstrated strong organizational skills by managing multiple client orders simultaneously.
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• Received work assignments from order system to fill orders. Maintained positive working relationships with customers, team members, and leadership.
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• Helped customers in finding unique items to fit their individual style.
• Assisted in stocking shelves according to inventory levels.
• Established policies and procedures for efficient order processing.
• Met or exceeded personal and department sales goals.
• Managed online sales transactions from start to finish. Created personalized shopping experiences for customers by providing individualized attention.
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CONTACT
*******@***.***
Riverdale, Ga 30274
SKILLS
• Documentation And Reporting
• Effective Communication
• Online ordering familiarity
• Trend forecasting
• Self Motivation
• Team Collaboration
• Planning and Organization
• Problem-solving aptitude
• Excellent Communication
• Order Processing
• Decision-Making
• Organizational Skills
• Heavy Lifting
• Multitasking Abilities
• Prioritizing Orders
• Food safety and sanitation
• Reliability
• Online Order Processing
• Multitasking
• Team building
• Delivery Management
• Time Management
• Computer Skills
• Conflict Resolution
• Team Management
ALEXIS BOYD
Babysitter
March 2016 - March 2024 Baby sitter, Atlanta, Georgia
• Ensured a safe working environment free from hazards or risks.
• Coordinated purchasing and delivery of items to customers. Escalated complaints to leadership to resolve shopping matters quickly and retain customers.
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• Stored product correctly in staging area, following safety guidelines. Leveraged proper selection process and bagged products appropriately to deliver quality service.
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Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.
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Displayed excellent problem solving abilities when resolving customer complaints.
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• Resolved customer complaints quickly by contacting leadership. Utilized selection process for products within store and bagged products following bagging standards.
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Performed regular quality control checks of merchandise before delivery.
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Entertained and engaged with children using games, crafts, and other activities.
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Displayed patience and understanding when dealing with difficult situations involving children.
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Remained alert at all times to ensure the safety of each child under my supervision.
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Built strong relationships with families through open communication and trustworthiness.y
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Built strong relationships with families through open communication and trustworthiness.
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• Monitored safety of children at all times to reduce risks. Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.
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Prepared snacks and cooked meals for children using available food items.
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Developed strong communication and organizational skills while managing multiple tasks.
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Planned fun activities such as outdoor playtime or arts and crafts projects that would help promote physical development.
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Acted as a role model for children by providing emotional support and guidance.
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Showed excellent problem-solving abilities in order to resolve issues quickly and efficiently.
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Performed cleaning and housework tasks to keep living space organized and sanitary.
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Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
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Demonstrated ability to provide a safe and secure environment for children of all ages.
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• Microsoft Word
• Recordkeeping
Security
October 2023 - February 2024 Allied universal security, Atlanta, Ga
Cashier
January 2024 - January 2024 Tru food kitchen, Atlanta, Georgia Personal shopper
Maintained cleanliness of the home by doing light housekeeping duties such as laundry, dishes, vacuuming.
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• Prepared and served nutritious snacks and meals. Encouraged positive behavior through redirection and positive reinforcement techniques.
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• Washed dirty dishes, laundry, and sheets after use. Listened attentively to the concerns of parents and guardians about their child's wellbeing.
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Conducted regular maintenance activities including patching, upgrades, security scans.
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• Provided technical support for security systems and applications. Deployed security patches to ensure systems remain up-to-date with the latest security updates.
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• Maintained security protocols within the building premises. Investigated any reported security breaches or suspicious activities onsite.
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Operated cash register and accurately processed payments, returns, and exchanges.
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Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
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Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
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Built and maintained positive working relationships with co- workers.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Provided excellent customer service by greeting customers and offering assistance.
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Helped restock shelves when necessary to maintain an organized display area.
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Developed strong customer service skills by providing efficient and accurate service.
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Accurately processed customer payments using cash, credit cards, and checks.
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Managed large amounts of cash accurately during busy hours in a fast-paced environment.
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• Provided efficient and courteous service to customers. Developed strong customer relationships to support satisfaction and loyalty.
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October 2021 - June 2023 Walmart, Fayetteville, Ga Cashier
June 2020 - August 2020 Cookout, Riverdale, Ga
Cosmetology Student
May 2017 - August 2018 Beaver beauty Academy, Decatur, Ga
Demonstrated strong organizational skills by managing multiple client orders simultaneously.
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• Received work assignments from order system to fill orders. Maintained positive working relationships with customers, team members, and leadership.j
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Maintained positive working relationships with customers, team members, and leadership.
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Performed regular quality control checks of merchandise before delivery.
•
Utilized selection process for products within store and bagged products following bagging standards.
•
• Stored product correctly in staging area, following safety guidelines.
• Coordinated purchasing and delivery of items to customers.
• Ensured a safe working environment free from hazards or risks. Created personalized shopping experiences for customers by providing individualized attention.
•
Operated cash register and accurately processed payments, returns, and exchanges.
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Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
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Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Developed strong customer service skills by providing efficient and accurate service.
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Accurately processed customer payments using cash, credit cards, and checks.
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Managed large amounts of cash accurately during busy hours in a fast-paced environment.
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Employed superior time management capabilities while ensuring all appointments were completed on schedule.
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Displayed exceptional organizational skills while managing multiple appointments simultaneously.
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Performed basic skin care treatments such as facials, waxing, and makeup application.
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Applied knowledge of chemical processes involved in coloring treatments to achieve desired results for clients.
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Used specialized machines such as curling irons or flat irons safely during hair styling procedures.
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Built relationships with new customers through effective marketing strategies and promotional events.
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Accurately documented services rendered in order to ensure accurate billing procedures.
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Utilized advanced knowledge of coloring techniques to create custom looks for individual customers.
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EDUCATION
Master of Business Administration (M.B.A.) in Business mangement Candidate
Expected graduation December 2027
Georgia Gwinnett College, Lawrenceville
CERTIFICATIONS
• Makeup certification
Contact this candidate