Customer Service Legal Research
Resume:
Allen Brown **** Leland Ave.
New York, NY *****
*******@************.***
GENERAL SUMMARY: Perform legal research using
Lexis/Nexis and Westlaw; highly experienced Customer Service
professional; customer-focused with diverse industry experience
including: profit and retail; strong organizational skills and
ability to work independently, equipped to handle confidential
information and documentation; impeccable attention to detail;
ability to professionally interact with clients, customers, and
staff.
EXPERIENCE:
Paralegal Internship
05/2021 - 08/2021 Richard M. Gutierrez Law
« File Cases
« Conduct Legal Research
«Schedule Appointments
Gristedes, New York, NY 01/2018 - Present
Front End Supervisor/General Clerk
« Restock Shelves
« Assist Customer Locate Items.
« Train new employees
«Clean routinely
« Handle finances
Kingdom Builders, Philadelphia, PA 11/2015 - 11/2018
Receptionist
« Scheduled appointments for clients
« Filed documents
«Interacted with clients
Save A-Lot, Philadelphia, PA 01/2014 - 06/2015
General Clerk
« Train new cashiers
« Maintain a clean environment
« Assist customers with disabilities
« Restock shelves
« Develop excellent relationships with customers
« Handling financial transactions
EDUCATION:
Associate’s Degree - Plaza College, Forest Hills, NY
2021
HONORS AND AWARDS: Dean’s List 3x, President’s List,
Student of the Month
\\SKILLS: Microsoft Word, Windows, Excel, PowerPoint,
Access, Outlook, Internet for research; excellent communication
skills —E—EEEEEE
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