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Customer Service Financial Planning

Location:
Middletown, NY
Posted:
February 01, 2025

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Resume:

RICHARD MAHABIR

* ****** **** **********, ** ****0.

914-***-****

***************@***.***

SUMMARY OF QUALIFICATIONS

Experienced professional with extensive underwriting experience. I work on consumer and auto-loans for both direct & indirect lending and auto leases. I also research & document risk assessment findings to ensure lending protocol meets the legal requirements. I also have expertise in auditing, accounting, & financial planning. I am skilled in managing large accounts and budgets while advising multiple clients & providing superior customer service. I’m a self-starter. I’m able to work both independently & as a part of a team to accomplish company objectives. Member of the National Association of Mortgage Underwriters (NAMU) Member or CFI(Commercial Underwriter enrollee.

EMPLOYMENT HISTORY

HERITAGE FINANCIAL CREDIT UNION 07/2012 – Present

Direct, Indirect, Lease and Consumer Loan Underwriter- Vehicle Loans

Uncover & satisfy their financial needs, recommend products & services.

I analyze loan applications based on the criteria, I then approve or deny financing.

I also train Junior Underwriters.

Assist in the underwriting process & build loan file.

Work on systems research and implementation (LOS).

Prepare the weekly trend analysis.

SELF EMPLOYED 05/2010 –07-2012

General Accounting Services

Account reconciliations, Statistical analysis, Rent vs Buy analysis.

General collections and billing review, Cost basis calculation.

INTERSTATE WASTE SEVICES

STAFF ACCOUNTANT 10/2008- 05/2010

Make Journal entries, reconcile prepaid accounts, prepare budgetary analysis.

Prepare statistical analysis month over month, assist in preparing annual budget.

Prepare week over week projections, manage work flow and billing process.

Manage collections process, reconcile billing and collections to aging reports.

Provide additional information to external auditors for accounting anomalies

BANK OF AMERICA

PREMIER CLIENT MANAGER 02/2005- 10/2008

Comprehensive financial planning through assessing needs, identifying opportunities & recommending financial solutions

Inspire trust & confidence in clients through problem solving, listening carefully to client’s needs, & proactively recommending products & services

Actively manage 50 clients ($350M), Responsible for leading a team of sales & service professionals to meet & exceed sales & service targets (5-20 total FTE)

VARIOUS FINANCIAL INSTITUTIONS 07/1998-02/2005

M&T BANK ASSISTANT MANAGER, CFS BANK & PROVIDENT BANK

Open & close branch, review overdraft and supervise & train associates.

Negotiate C.D. rates, sell investment & insurance products, home equity loans & cross sell business products

Manage a portfolio of over two hundred and fifty (250), customers

Awarded million dollar club winner for 2003 & 2004

Supervised sales associates & tellers

Proved vault, perform branch audits, and other related duties

Open and closed accounts

WATER AND SEWAGE AUTHORITY 9/1990 – 7/1998

AUDITOR

Performed audits, audit reviews, audit & fraud, investigations, compiled board reports, revised staff structures, evaluated & examined company projects, examined financial records, stock counts, conducted parallel computer audits, observed the implementation of new commuter systems in the commercial department; accounts payable & accounts receivable departments and reviewed departmental budgets

EDUCATION

BS - Financial & Management Accounting / Cambridge University

COMPUTER SKILLS

Microsoft Office, Excel, QuickBooks, Peach Tree Accounting, Epicor, PC Scale, Temenos, Symitar, Decision Lender, Crif and others.

Awards

Awarded Top Sales Performer Award for 2013 & 2014 at HUDSON HERITAGE FEDERAL CREDIT UNION



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