Team Member Direct Support
Resume:
Ja'Nya Coleman
Orlando, FL *****
****************@*****.***
Professional Summary
Customer-focused and enthusiastic professional with experience in retail, food service, and caregiving. Skilled in customer service, upselling, cash handling, and team collaboration. Passionate about creating a positive guest experience and eager to bring my expertise to a dynamic team
Work Experience
DSP (Direct Support Professional)
Windermere Home Care-Winter Garden, FL
July 2023 to July 2024
Assist with daily living activities such as bathing, dressing, grooming, and feeding, ensuring dignity and respect at all times.
Team Member
ICAFÉ DE PARIS-Orlando, FL
April 2022 to June 2023
• Barista
• Crepes cook
• Server
• Bartender
Beauty Advisor
Sephora-Orlando-FL
March 2022 to April 2023
Engage with customers to assess their needs and provide personalized recommendations for skincare, makeup, hair care, and fragrance products. We also would Drive sales by promoting products, offering promotions, and encouraging customers to try new items. Meet or exceed sales targets and KPIs. Team Member
Cinemark-Orlando, FL
November 2021 to February 2022
Greet and assist guests with a friendly and welcoming attitude, answering questions about showtimes, movie options, and theater amenities.
Food Ambassador
Aquatica By Seaworld-Orlando, FL
January 2021 to October 2021
• Hostess
Education
Oak Ridge High School - Orlando, FL
August 2021 to May 2023
Skills
• Payment Processing & Financial Counseling
• Restaurant experience
• Microsoft Excel
• POS
• Retail sales
• Guest services
• Patient Registration & Scheduling
• Verbal & Written Communicati
• Supervising experience
• Patient care
• Windows
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
Certified Medication Aide
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