Front Desk In-Person

Dennis Inabinett, Sr. Mobile: 410-***-****

Email: ***************@*****.***

Skills

● Experience with college admissions counseling,

and outreach

● Ability to present an educational institute to a diverse population – thus exceeding specified

admission goals

● Strong ability to guide students with selecting

their most apt career path

● Experience with conducting interviews both

in-person, and via telephone to select the

best candidates for each field of study

● Certified MSDE Reading Tutor

● Experienced special needs educator

● Experienced Writing Tutor

Experience

01/2018 - Present

Senior Host/ The Cheesecake Factory; Hanover, MD

● Manage reservations for special events, and large parties -- prioritizing reservations to accommodate guests specifications

● Prepare seating assignments prior to service, and present plans to servers, and other restaurant personnel.

● Greet, and acknowledge guests, and escort to assigned table

● Perform inspections of dining areas to ensure guests satisfaction; and advise kitchen, servers, and bussing staff of specific service needs.

● Address guest requests, or complaints by communicating delays, and offering additional services to ensure appropriate resolve -- and communicate major complaints to management staff, as needed

● Provide training to, and oversight of newly hired front desk staff.

● Receive to-go orders from guests desiring off-site dining service 10/2016 – 5/2017

Certified Education Tutor/ Dorsey Run Correctional Institution; Jessup, MD

● Instructed students in each area of focus covered in the GED exam.

● Assessed students, and developed learning programs aimed at enhancing student educational experience.

● Evaluated, and determined progress of students.

● Aided students with developing, and sharpening their critical thinking, problem solving, and communication dexterity.

01/2007 – 10/2016

Certified Education Tutor/ Easton Correctional Institution

(ECI); Westover, MD

● Provided guidance, and instruction to students with various learning challenges, and special needs

● Provided instruction in basic academic courses -- Reading, Writing, Mathematics, Geography, HIstory, Science, etc. to adults functioning below grade 12.

● Tailored Individual Learning Plans (ILP’s) geared toward the development of skills, and confidence in all academic areas.

● Monitored, and assessed student progress.

02/2004– 01/2007

Sanitation Unit Worker

● Cleaned, and disposed of waste to ensure hygienic conditions. 01/1999 – 02/2004

Admissions Representative/ Sanz School; Washington, DC

● Coordinated with prospective students, and conducted interviews.

● Conducted in-person, and telephone interviews for

● Rendered counseling services to students, enabling them to find appropriate career programs.

● Coordinated various efforts with other College departments to increase enrollment, and ensure student success

● Managed admission activities.

● Exceeded monthly student admission, and enrollment goals by 40%. 01/1995– 01/1999

Copy Center Manager/ Chevy Chase Bank, FSB; Bethesda, MD

● Instrumental in growing the division, which led to expansion into another branch.

● Provided oversight of daily cash operations – to include deposits, and supply purchases.

● Researched, and resolved Accounts Payable discrepancies; and posted receipts to appropriate ledger accounts.

● Managed office – to include administration; and enforcement of company policies, and regulations. Verified invoices, etc. for all Point of Sales (POS) system requests; and updated system as required.

● Monitored job work flow, and ensured timely completion of work orders

● Ensured security and confidentiality of materials produced in the facility

● Responsible for the production of print/copy/finish orders, in accordance with customer specifications.

● Prepared center activity reports, work orders, equipment usage; and managed facility volume 07/1990 – 01/1995

Copy Center Operator/ International Telecommunications Satellite Organization; Washington, DC

● Ensured security and confidentiality of materials produced in the facility

● Operated reprographic equipment

● Operated an array of machinery, computers, and computerized equipment. 2

● Maintained the production area – to include equipment, and distribution of office supplies

● Performed related duties as required

● advises copy center users on copying needs, monitors job work flow, and ensures timely completion of work orders

03/1986 – 06/1990

Designer/ Sales Associate/ Union Hardware; Bethesda, MD

● Sold high-end furniture, and appliances

● Offered design consultations

● Responsible for daily store opening, and closing procedures. 08/1985 - 02/1986

Admissions Representative/ Yorktowne Business Institute; Landover, Maryland

● Assisted potential students with determining the degree program that best suits their career goals.

● Conducted school tours.

● Used various lead forms to aid in the recruitment of students.

● Ensured future students were properly processed through required channels to begin courses as scheduled.

06/1979 – 07/1985

Documents Control Clerk (Acting Unit Leader)/ Securities Exchange Commission; Washington, DC

● Attended meetings; recorded, compiled, transcribed, and distributed meeting minutes

● Prepared responses to correspondence containing routine inquiries

● Reviewed incoming memos, submissions, and reports to determine their significance Education

Automotive Technology / Lincoln Technical Institute: Seat Pleasant, MD

H.S. Diploma / Eastern Senior High School; Washington, DC Training and Certifications

3

● Marketing (course) / ICS Learning Systems d/b/a PennFoster; Scranton, PA

● Training Certificate/ Understanding and Teaching Individuals with Learning Disabilities/ ECI; Westover, MD

● Training Certificate/ Education Tutor: Writing Skills/ ECI; Westover, MD

● MSDE Educational Certificate/ Education Tutor: Reading/ ECI; Westover, MD 4

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