Customer Service Medical Assistant
Resume:
jahdaija coffee
Fort Lauderdale, FL *****
*********@*****.***
Medical Assistant Student dedicated to the Healthcare field and making a difference. Impressive training in the front and back office from Florida Career College.
Authorized to work in the US for any employer
Work Experience
Substitute Teacher / after school counselor
School District of Palm Beach County, Florida
March 2022 to Present
Dispatcher
Caps Monitoring - Boynton Beach, FL
September 2021 to December 2021
• Receiving emergency and non-emergency calls and record significant information.
• Addressing problems and requests by transmitting information or providing solutions. Front Desk Receptionist
Massage Envy - Boynton Beach, FL
April 2021 to July 2021
· Serves visitors by greeting, welcoming, and directing them appropriately.
· Notifies company personnel of visitor arrival.
· Informs visitors by answering or referring inquiries Whataburger Team Member
Whataburger - Yulee, FL
March 2019 to May 2019
I graduated and went to college that’s why I left. I was cooking serving and doing drive through. Recreation Attendant
Omni Hotels - Amelia Island, FL
March 2018 to June 2018
· Greet guests as they arrive in facility and answer their questions.
· Provide excellent guest customer service, resolving concerns
· Ensure that towels and other amenities are well-stocked at all times. Customer Service
Call Center - Baltimore, MD
May 2015 to June 2017
· Receiving and placing customer service telephone calls
· Maintaining solid customer relationships by handling questions and concerns
· Resolving customer complaints, managing database records
· Data entry and research as required to troubleshoot customer problems Assistant Manager
McDonald's - Boynton, OK
Education
Medical Assistant Technician
Florida Career College - Boynton Beach, FL
January 2021 to Present
High school diploma
Yulee High School - Yulee, FL
March 2018 to May 2019
Skills
• Basic Pharmacology
• BLS CPR
• Vital Signs
• Capillary Puncture
• HIV/AIDS
• CPR Certified
• Patient Charting
• Hematology
• Urinalysis
• Pulse Oximetry
• Medical Asepsis
• Phlebotomy
• Sterilization
• MS Excel & MS Word
• Medical Front Office Procedures
• Appointment Scheduling/Rescheduling
• Windows Vista & Windows XP
• Venipuncture
• Teaching
• Research
• Presentation skills
• Video editing
• Customer service
• Branding
• Graphic design
• Proofreading
• Cooking
• B2B sales
• Interviewing
• Outside sales
• Restaurant experience
• Vital signs
• Driving
• Hotel experience
• Employment & labor law
• SharePoint
• Windows
Certifications and Licenses
CPR Certification
Driver's License
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