Customer Service Application Development

MATTHEW FLYNN

Winchester, Virginia *****

Email: ***********@*****.*** Phone: 571-***-****

PROFESSIONAL SUMMARY

Adaptable student with knowledge of application development, configuration management, and database design. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for communication by my peers, I can be relied upon to help your team achieve its goals.

SKILLS

- Situational Awareness

- Microsoft Outlook

- Active Listening

- Dynamic Learning Approach

- Engaging Learning Strategies

- Staff Development

- Automatic Transmission

- Oil Change Expertise

- Battery Replacements

- Tire Rotations

- Windshield Wiper Replacement

- Suspension Systems

- Filter Replacement

- Customer Relations

- Documentation Skills

- Brake Services

- Air Conditioning Service

- Fluid Checks

- Preventative Maintenance

- Problem-Solving

- Customer Service

WORK HISTORY

SOS Repair - Quick Lube Technician

Winchester, VA 06/2024 - 12/2024

- Performed fluid checks, tire rotations, and oil changes.

- Conducted safety checks for leaks and damage.

- Recommended repairs and replacements for improved performance.

- Worked collaboratively with team members to ensure efficiency. Valvoline Instant Oil - Assistant Manager

Martinsburg, WV 03/2023 - 06/2024

- Supervised daily operations to meet performance and service standards.

- Managed cash reconciliation and financial reporting.

- Implemented merchandising strategies to increase sales.

- Fostered positive team morale and recognized achievements. U.S. Navy - Air Traffic Controller

Norfolk, VA 03/2018 - 12/2022

- Coordinated searches for missing aircraft.

- Managed flight vector changes and communications.

- Maintained detailed flight records.

EDUCATION

Chantilly High School

Chantilly, Virginia 06/2017

High School Diploma

CERTIFICATIONS

- 3M Maintenance Person

- Final Control Instructor

- Maintenance Persons Team Leader

Contact this candidate