Customer Service Part-Time
Resume:
James Wiseman
Seeking career to best utilize my skills including but not limited to: Merchandising, Sales, Customer Service and Retail Management.
Robinson, IL
***********@*****.***
Ability Summary
• Merchandising
• Customer Service
• Sales Based on Commission
• Payroll
• Keyholder
• Manager
• Time Management Skills
• Mail Processing
• Print & Copy Services
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Merchandiser (part-time)
SAS Retail Services - Robinson, IL
January 2014 to Present
Merchandise periodicals and books for Walmart are other various retailers. Ability to execute Plan-o- grams and MODS.
PC Technician
Self Employed - Flat Rock, IL
February 2005 to Present
• Repaired customer PC's, Apple and Smartphones
• Repaired software and hardware issues
Postmaster Relief
United States Postal Service - Oaktown, IN
May 2013 to August 2013
Postmaster Replacement. Supervised carriers and Postal service clerks. Sorted and distributed mail to carriers and po boxes. Copy and Print Services.
Sales Manager
Lowe's - Vincennes, IN
March 2005 to April 2013
• Supervision of all Sales Associates, Sale Specialists & Appliances, Cabinets, Paint & Wallcoverings.
. Outside Lawn & Garden
• Supervised execution of Plan-O-Gram Sets.
• Resolved customer complaints regarding sales and service
• Planned and directed staffing & training to develop and control sales and service programs. Welder
Automotive Technology Systems - Lawrenceville, IL
January 2004 to December 2004
• Operated safety equipment and use safe work habits.
• Welded seat frames for Toyota vehicles.
• Examined workpieces for defects
Education
Associate's in Web Design
Vincennes University - Vincennes, IN
Associate's in Art & Science
Lincoln Trail College - Robinson, IL
Skills
• Microsoft Office (10+ years)
• Management
• Customer Service (10+ years)
• Payroll (6 years)
• Sales (10+ years)
• Desktop Support
• Pc Support
• Help Desk Support
• Hardware
• LAN
• Help Desk
• Deployment
• Supervising Experience
• Leadership Experience
• Basic Math
• Operating Systems
• Microsoft Windows
• WAN
• Software Troubleshooting
• Active Directory
• Direct sales
• Microsoft Excel
• Merchandising (10+ years)
• Time management
Assessments
Customer Focus & Orientation — Familiar
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Problem solving — Familiar
March 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Familiar
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Familiar
September 2020
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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