Salesforce Developer Administrator
Resume:
Elham Ghoddousi
SALESFORCE DEVELOPER
Contact
Houston, United States
*********.*****@*****.***
Certifications
Salesforce Platform Developer-1
Salesforce Administrator
MCSE2012, CCNA, CCNP (Route-
Switch-Tshoot)
Language
English / Farsi
Professional Summary
With over 8 years of experience in Information Technology, I am a Certified Salesforce Administrator and Certified Salesforce Developer (PD1). I have a comprehensive understanding of Salesforce architecture and functionality, with specialization in Flows and the creation of Custom Objects, Profiles, Permission Sets, Page Layouts, Record Types, Validation Rules, Workflows, and Approval Processes.
I possess advanced skills in Apex development, including Apex Classes, Triggers and Apex Test Classes, as well as proficiency in Lightning Web Components (LWC) and REST/SOAP APIs.
As a Salesforce Developer, I see coding not just as a technical task, but as a continuous learning journey that mirrors personal growth. My work revolves around creating meaningful, user-friendly solutions that align with business needs while simplifying complex processes. I believe that the most effective technical solutions are those that are built with simplicity and ease of use in mind. Just as in life, clarity in design leads to clarity in action. Experience
Salesforce Developer at United Airline, Houston
OCTOBER 2021 — PRESENT
● Developed and maintained custom applications for managing airline operations, including Case, Passenger, and Agent processes.
● Designed, implemented, and optimized Salesforce Flows to automate complex business processes and enhancing system efficiency.
● Built and deployed Lightning Web Components (LWC) to improve user experience.
● Implemented integrations between Salesforce and third-party systems utilizing REST and SOAP APIs.
● Designed and developed Apex Classes, Standard & Custom Objects and Apex Triggers for various functional needs in the application.
● Developed test classes for unit testing and custom meta data to control behavior of Apex triggers.
● Designed and implemented platform enhancements including reports, dashboards and custom apps resulting in 20% increase in user adoption.
● Spearheaded a data quality initiative using Validation Rules and Duplicate Management to enhance data accuracy
● Utilized Jira and Copado to manage issues, track task progress, and collaborate with the team to achieve project objectives efficiently
● Implemented agile management ideals and participated in daily SCRUM meetings, providing updates on completed tasks, planned activities to align with Agile practices of the organization. IT Support Engineer at Plaster of Paris Construction, Port Arthur JULY 2020 — SEPTEMBER 2021
● Installs and configures computer hardware, software, monitoring and maintaining networks, and operating systems (Windows 10 & Windows 7).
● Troubleshooting hardware/software faults (such as BSOD).
● Oversee the daily data backup and retrieval processes. IT Support Engineer at VPA Networking Services, Tehran MARCH 2016 — MARCH 2020
● Installing and Troubleshooting systems, printers, and networks, diagnosing and solving hardware/software issues (Windows server2012, Ubuntu, Windows 10 & Windows 7).
● Execute management of the daily data backup and retrieval procedures and performed configuration testing of antivirus software in a networked environment.
● Assisted in maintaining firewalls across the network environment to ensure system security.
● Test and evaluate new software and hardware prior to purchasing Skills
● Salesforce Development: Apex Classes, Apex Triggers, Lightning Web Components (LWC), Unit Test Classes, Custom Apps
● Integration: REST/SOAP API, Data Loader, Data Import & Export Wizard
● Automation: Flows, Workflows
● Reporting: Reports, Dashboards
● Project Management: Agile Methodologies, Jira, COPADO
● Platforms: Windows Server, Linux, Windows 10/11, Docker, VMware, ServiceNow
● Language: Apex, SOQL, SOSL JavaScript, HTML, CSS, C, C++, Python, MATLAB
Education
Master of Information Technology Engineering / Computer Networking University of Science & Technology, Tehran
OCTOBER 2013 — OCTOBER 2015
Thesis: Evaluating the Performance of the Docker's Virtual Platform for IMS Service Bachelor of Software Engineering
Chamran University, Ahvaz
OCTOBER 2008 — OCTOBER 2012
Thesis: Examining clustering methods in data mining Personal Interest
Travel & Culture: Passionate about exploring new places and new cultures. Podcast: Interested listening to podcast focused on technology trends and personal development
Chess: I enjoy playing chess as a way to improve my strategic thinking and problem-solving skills and challenge myself mentally.
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