Mortgage Loan Customer Service
Resume:
Professional Summary
Seasoned Mortgage Loan Closer with 26 years of experience in managing and
executing loan closing processes across FHA, Conventional, VA, USDA, and Bond loans. Expert in coordinating with title companies, ensuring compliance, and maintaining high-quality loan processing standards. Seeking to leverage meticulous attention to detail and proven track record in a Mortgage Loan Closer role.
Work Experience
Mortgage Loan Closer
Gateway Mortgage Group, a division of Gateway First Bank May 2016 - Sep 2023
Oversaw the closing process for various loan products, ensuring strict adherence to compliance and accuracy standards.
Conducted thorough reviews of loan documentation to verify completeness and correctness, upholding the company's commitment to quality. Collaborated with title companies to reconcile Closing Disclosures, ensuring smooth and precise transaction flows.
Facilitated the timely release of loan documents, effectively managing additional duties to support operational efficiency. Mortgage Loan Closer
Schwartz & Associates
Jul 2015 - May 2016
Conducted thorough examinations of FHA, Conventional, VA, and Bond loan files to guarantee precision prior to closure.
Collaborated with Title companies to reconcile Closing Disclosures, ensuring the expedient distribution of closing documents.
Mortgage Loan Closer
Beadles, Newman & Lawler, PC
Dec 2001 - Jul 2015
Ensured the accurate and compliant closure of FHA, Conventional, and Bond loans by meticulously verifying file details and adherence to financial regulations.
Collaborated effectively with Title companies to reconcile Closing Disclosures, contributing to a streamlined release of closing documents. Prepared key legal documents, including Title Company paperwork, Warranty Deeds, and Curative documents, to facilitate smooth real estate transactions. Mortgage Loan Closer/Construction Department
Fort Worth Mortgage
Aug 1995 - May 2000
Ensured accuracy in the preparation of the Construction Loan and review of loan documentation, such as Title work and Settlement Statements, aligning with construction draw requirements during closing procedures. Collaborated with attorneys to confirm the accuracy of loan data and efficiently organized construction information in the company's database. Ensure the appropriate Construction documents prepared for Mechanic Lien states. Closer/Post Closing
Fort Worth Mortgage
Sep 1992 - Jul 1995
Contact Details
*************@*****.***
Fort Worth, United States,
76179
http://linkedin.com/in/patricia
molina718695125
Skills
Closing Escrow
Fha
Hud-1
Mortgage Loan Lending
Disbursement
Customer Inquiries
Customer Service Representative
Audit
Perm
Microsoft
Microsoft Outlook
Regulatory Compliance
Attention to Detail
Effective Communication
Document Verification
Customer Service
Time Management
Problem-Solving
Hobbies
Love reading and Traveling
Patricia Molina
Mortgage Loan Closer
Responsibilities included auditing various types of loans such as FHA, Conventional, VA, USDA, Bond Loans for document accuracy, correct document form, and verify the closing cost charged on the Settlement Statement according to FHA/VA guidelines.
Prepared perm files for insuring the loan with FHA. The duties include banking files which included in pulling the original Note for filing pools to be shipped to the investors.
responsibility included auditing various types of loans such as FHA, Conventional, VA, USDA, Bond Loans for document accuracy, correct document form, and verified the closing cost charge on the settlement statement according to FHA/VA guidelines. We also prepare the perm file for insurance the loan with FHA/VA loans. The duties include banking files to pull the original Note for filling pools to be shipped to the investors Customer Service Representative
Colonial Savings & Loan Association
Dec 1985 - Sep 1992
Responsibilities include high priority correspondence consisting of Attorney letters, complaints filed with the Attorney General office and the Better Business Bureau.
Customer inquiries by phone, letter or walk in, Escrow analysis, account research (follow-up), Credit inquires, Hazard Insurance, Computer adjustments, Controller for the new customer tracking system.
Also assist with Insurance Loss Drafts on Mortgage Properties including the reporting of damages, making decision on disbursements of funds according to the investor's requirements and ordering inspections upon completion of repairs.
Education
High School Diploma
Paschal High School
Aug 1980 - Present
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