Cloud Administrator Virtual Manager
Resume:
Michael Dixon
********@*******.***
Operating Systems:
** *****’ experience Linux/ RedHat Enterprise Server RHEL 3.0, 4.0, 5.0, 6.0, 7, 8,9 CentOS 3.0, 4.0, 5.0, 6.0, 7, 8. 3 year Open Stack Cloud Administrator. KVM Hypervisor. Some SUSE. 1 Year SUSE
12 years’ experience VMware vSphere 4.0, 5.5 WEB 6.7, 7 ESX/ESXi vCenter.
8 years RedHat Kernel Virtual Manager. KVM QMENU (virt-manager) Hypervisor
LEGACY Operating Systems:
SUN/SOLARIS (32/64 bit): Sparc Intel x86 4.1.4, 5.2. SOLARIS: 2.5 2.6, 7, 8,9,10,11 CDOM,LDOM virtual machines. ALOM console EPROM - Intel Bios Admintool, SMC console, Solaris Volume Manager (15 years experience) admintool pkgadd, patchadd, pkginfo,format,iostat-En,prttvtoc,metadb,meainit,swapinfo,ufsdump,prstat,snoop.
HP-UX PA-RISC/HP-Itainum (32/64 bit): 9.x,10.20,11iv1, 11iv2, 11iv3. SAM, SD-UX, Ignite-
UX, LVM, MP console, CDE, MC/Service Guard Clustering, lanscan, lanadmin,linkloop, ioscan
swinstall. (16 years experience).
Applications:
Installed, configured and supported: HPE ONeView 5.2. LO Amplifier Pack 1.55 & 1.60, iLO Amplifier
Pack 1.70, LAMP, Expect, Kubernetes, Ansible, Puppet/Chef Bash shell scripting Awk/Sed
HPE iLO Amplifier Pack Foundation. Oracle 10i-g, 11i-g 12.1, Oracle RAC Real time
Clustering, Connect Direct, Veritas NetBackup 4, 5, 6.EMC GUI console Control Center Management
Power path, Cisco Wan Manger Network node elements for IGX, MGX, BPX, ATM/FRAME
application, CiscoWorks, CiscoView, HP-Openview 6 NNM, TNMS application support IDNX TDAX
switches, VOIP, MPLS, Guest FTP, server. C/C++, SFTP, TFTP, BMCPatrol, Netcool, SCOM, Big Brother
Monitoring application, Linux Ldap,Sun StorEdge Raid, Manager 6.22, GNU tools, PHP, Sun Grid
Engine 6.2, X Server. RedHat Cluster Apache Web application, mysql databse Linux.
Hardware:
OPEN-LINUX: HP C7000 Enclouserr. ILO 3,4,5. Proliant DL380, G2-G10 DL580 G4-G10, BLADE 460C, G6 -G10. DL980 G6-G10. Apollo 2000, Apollo 4000, Apollo 4200, Apollo 6000, Apollo 6500 GEN 10. Edgeline EL8000, Edgeline EL300, Edgeline EL8000t-e910t . IBM Xseries 336, DELL PowerEdge. Idrac6, 7. . 2650, 2850, 2900: Oracle's SPARC T3/T4T5-2, SPARC T5-4, SPARC
T5-8, and SPARC T5-1B Server Architecture
EMC SAN-NAS: Connectrix, VPLEX, DMX, Brocade, Clarion, switches, HBA cards . Fiber Cables, Symmetrix D, understanding WWN, WWP concept.
LEGACY HARDWARE: SUN: V210, V240, V440, V480, X4450, E420R, E3000, E3500, E4000, E4500, E450, E6000, E6500,Netra ft 1800, Ultra:2,5,60 Sun SPARCstation 2,5,10,20 series. Oracle's SPARC T5-2, SPARC T5-4, SPARC T5-8, and SPARC T5-1B Server Architecture
HPUX PA-RISC 9000/800: series RP3440, 3410, 4440, 4480, K, D, H, V-class L and N classes
Networking through TCP/IP- UDP protocols: Installed configured and Supported: Naming Service Setup, NIS+, NIS services, FQDN Domain name DNS Bind server, LDAP server, FTP, SNMP, SMTP local mail on server. DHCP server, (NAS) NFS Network file shares, ssh secure shell sftp, scp,vsftpd.
Pyramid consultant
October 15, 2021 – March 19, 2024
Senior Linux/Unix Engineer Contractor %100 remote Verizon Enterprise
supporting 24/7 Infrastructure with over 67,000 machines Production/Pre-production/DR/UAT/Cloudbase Bear Metal and Virtual VMWARE vSphere/ KVM qmenu cloud base servers. Supported servers on different DOMAINS VPN into servers for remote support connecting via jump servers SSH/Remote Desktop. Supporting OS/applications/Hardware problems for RHEL 7,8,9 HP/DELL/Windows/Solaris 11 Oracle's SPARC T5 CDOMS/LDOMS. Using servers Remote Lights out management console ILO/DRAC/ALOM Support servers issues using SLA agreement ticketing system levels Sev1 - Sev5 notification email ticketing systems.Alowing me or customer to creat service level agreemet support ticket to be cleared and finalized by servers management support teams. Work with servers Stake Holders. Scheduling downtime for servers troubleshooting reboots Bios and driver updates schedule maintenance change controls for current and new server rebuilds (hostname, IPaddress, netmak, gateway domain-name NIC bonding, LVM file systems layouts pvceate vgcreate,lvcreate, lvextend,mkfs. For both Stand Alone and virtual machines for WEB base with database and applications servers. Perform system schedule patching using vendor repositories for systems kernel/applications updating. Provide support for Oracle RAC Cluster CRSCTL commands. Redhat Pacemaker cluster PCS commands. Upgrading SAN/NAS FcoE, Fiber Channel WWN/NFS mounted networking file system communication through LAN and Vlan nfsstat connections. Troubleshoot LUN’s and physical internal and external disk management using (lsscsi lsblk blkid vgs lvs pvs /etc/fstab mount also using Multipath-ll commands add/remove Lun’s on clusters using LVM logical volume manger file systems commands. Troubleshooting analyze fixing system and other related OS/applications/hardware issues analyzing servers using OS commands/servers logs to find System erros showing system problems with Applications/databases not running properly,servers not responding fork out of processors, memory, disk space, networking applicantion client file system connections NAS/NFS, NTP clock HBA, FQDN DNS,NIC cards bonding. PCI SLOTS configurations, system backgrpund services stop running. Troubleshoot errors for physical CPU’s lscpu, disk SWAP, Memory Dims free -h, /proc Hard drives df -h, motherboard issues. Provide system/hardware server logs to vendor to analyze servers hardware issues. Everday Support commnds nmcli uptime, uname, systemctl, yum/dnf ip route, Traceroute tcpdump, netstat, ethtool, firewall-cmd iptables, ps -aef, top,vi lsblk, fsck, /etc/fstab, EMC powermount, multipath vi, ps -aef, lsof, ls -la, ls -ld, useradd, groupadd, chown, less,more tail,grep, yum/dnf history update search, rpm -qa grep rpm package, sysctl -p kernel parameters. Yum/dnf update, repolist
Contractor Hybrid HPE Enterprise./ Insight Global. Atlanta, GA March 01, 2017 – Septembber 10, 2018
permanent Hwelet Packard Enterprise September, 17 2018 – October 15, 2021
Senior Linux/unix Engineer
Successfully resolve technical hardware/Software issues from incoming internal or external businesses and end user's contacts and proactive notification systems. Nagious and BMC remadey ticket system. Respond to service, product, technical, and customer- relations questions on subjects such as installing operating systems, Firmwre updates, for both hardware and applications. Performe Bios and UEFI driver updates.
Support RedHat OenStack Cloud services using KVM, Vmware Hypervisor through Bare metal and VM machines. Vpn into hybrid clound connecting to servers. Running instances.Creating IaaS, PaaS, SaaS, containers using podman OS servers like RedHat, SUSI, Ubuntu, CentOS Linux OS,Windows 24/7 infrastructure support for hardware, operating system networking and system application issues.
Troubleshoot analyze fixing system other related hardware issues through RabbitMQ logs. Analyzing logs to find System issue like motherboard, CPU, Memory Dim, Hard drive, motherboard, networking communication Lan and Vlan phyiscal connection issues.
Run analysis for both Virtual and standalone REDHAT RHEL 5,6,7, 8 some Windows servers issues. On call rotation duties using remote VPN connections include using remote ILO and Drac direct console access. Troubleshooting RED HAT Cluster VMware HA ESXi 4,5, and 6,7 issues. Connect through Vsphere features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement. Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. Using commands ssh, systemctl, yum install, yum history, Ip route, Traceroute tcpdump, netstat, ethtool, firewalld, iptables, ps -aef, vim.
PROFESSIONAL WORK RK EXPERIENCE
Cox Communication, Atlanta, GA
September 2015 - Feburary 2017
Contractor
Senior LINUX/UNIX Administrator
Responsibilities monitoring and supporting over 3000 machines both bear metal and virtual VMware 4.0, 5.5, 6.5, 6.7, 7 servers. Both production and test environment using HP Open view patrol and Netcool monitoring applications tools. Perform system builds (hostname, IPaddress, netmak, gateway NIC bonding, LVM file systems layouts. For both blade hardware and virtual containers for WEB base, database and applications servers in a LINUX enterprise server environment. Using Local, VSAN, EMC (LUN) SAN disk. Receiving emails, calls from NOC and systems alerts tickets through company change control and ticketing system to get approval and gain access for system support procedures, which gives me permission to support our RedHat Linux 24/7 infrastructure for hardware, operating system networking and system application issues. Working within timely SLA agreement severity levels. Troubleshoot analyze fixing system related issues to find root cause analysis for both Virtual and standalone REDHAT RHEL 5,6,7 and some Windows servers issues. On call rotation duties using remote VPN connections include using remote WEBASE ILO or on-site using crash cart to obtain direct console access. Troubleshooting RED HAT Cluster VMware ESXi 4,5, and 6 issues. Support using terminal sever for Legacy systems HP-UX, Solaris 9, 10. Troubleshoot Networking, operating system, hardware issues. Troubleshoot EMC SAN, NAS Multipath, Powerpath LUN and HBA issues. Quarterly patching of applications and kernel RPM's for both test and production systems, using YUM and HP (hpsa) patching utility tool. patching from own depot. Support and help trouble shoot ORACLE, MYQL, database, WEB base and application servers . VMware troubleshooting tools: Maintenance mode, Snapshot, VMotion, Clone, open tickets with
VMware 24/7 support hekp desk troubleshooting using ssh access
command line ESX mode.
Daily troubleshooting and configuration commands used: (sudo, ifconfig,route -Cn,nc, nmap, netcat,netstat -l,netstat -arn,ethtool, ifup, ifdown, tcpdump, mkdir -T ext4 /dev/sdb1, mkdir -p filesystem, mount /dev/device /filesystem, df -h lsblk, fsck, /etc/fstab, EMC powermount, multipath vi, ps -aef, lsof, ls -la, ls -ld, useradd, groupadd, chown, less,more tail, yum history update search,,rpm -qa grep rpm package, sysctl -p kernel parameters. Yum check-update, Yum update, yum history.
UPS Alpharetta, GA January 2013- August 2015
Avion consultant
Senior LINUX/UNIX Administrator
Responsibilities involve: Primary on-site, off-site level 3 on call support, for global infrastructure during second shift.
Monitoring and trouble shooting REDHAT servers through webase ILO or Crash cart. Linux, REDHAT Cluster VMware ESXi 5, 6, Legacy systems HP-UX, O Solaris 9, 10 environment server’s. Troubleshoot hardware and operating system, system support utilities and applications EMC SAN, multipath disk, Powerpath issues, HBA issues
Logical Volume Manager file system issues and RedHat Cluster issues. Manage systems performance alerts via Omnibus and Patrol, ticketing systems file system capacity issues CPU, memory. J2EE, Weblogic, Apache, Oracle database, MY-SQL support. Troubleshooting: user accounts ids, shells, and group Ids.
Some automated shell scripts, network interfaces basic setup and bonding issues. New system OS build layout (Host Name, IP Address Subnet mask gateway, using domain name, Region, Time Zone, Geographical Region for real-time support, disk file system layouts LVM, utilizing ETX3, EXT4 and JFS, GFS journal file systems, Platform specific recommended Up2date and YUM patch updates search quarterly patches. Load applications device drivers for kernel). Install each system OS applications and utilities that’s needed for software and hardware configurations support. Working with WEB and database Administrator to install and configure the OS systems settings to support and run new WEB apps and database setups.
University
University of Massachusetts – Boston, MA
PROFESSIONAL WORK EXPERIENCE
EDUCATION
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