Customer Service Warehouse Worker

*********@*****.*** + +1-209-***-****

EDWIN DELEON

PROFESSIONAL SUMMARY

Warehouse worker with over 8 years of experience in inventory management, sales, and customer service,

demonstrating a strong ability to efficiently manage stock and handle cash transactions.

EMPLOYMENT HISTORY

MANAGER Dec 2021 - Jul 2024

PPG Paints

Managed sales and profit growth through effective expense and inventory control.

Enhanced customer satisfaction by swiftly resolving issues and maintaining service standards.

Led team engagement by training and mentoring associates, boosting motivation and performance.

Analyzed local market trends to optimize operations-based selling and customer relationships.

Maintained store aesthetics and merchandising to meet corporate standards.

Drove store performance by optimizing inventory, minimizing shrinkage, and boosting net contribution while

maintaining strict expense control

COURIER/DELIVERY DRIVER Aug 2018 - Dec 2021

Save Mart Corporate Office

¢ Ensured timely and accurate delivery of USPS and interoffice mail across multiple locations.

Transported packages and materials between facilities, optimizing route efficiency.

Organized mail room operations, improving sorting and delivery processes.

Coordinated logistics for internal and external packages, enhancing delivery accuracy.

Managed timely delivery of USPS mail and packages between corporate locations, ensuring efficient

routing and accurate distribution.

INSIDE SALES Dec 2016 - Aug 2018

PPG Paints

¢ Built strong contractor relationships and enhanced customer service, improving satisfaction scores.

Managed inventory and store operations, ensuring efficient processes and timely deliveries.

Handled cash and credit transactions accurately, maintaining financial integrity.

Matched colors and advised on products, boosting sales and customer loyalty.

Operated equipment safely, supporting logistics and reducing handling time.

SALES ASSOCIATE Jul 2016 - Dec 2016

Dunn Edwards Paints

¢ Handled customer orders through multiple channels, ensuring timely and accurate processing.

Maintained store cleanliness and equipment, supporting a safe shopping environment.

Communicated effectively with team and customers, enhancing service quality.

Managed inventory levels, contributing to optimal stock availability.

Operated company vehicle for business tasks, ensuring professional representation.

MANAGER Nov 2000 - May 2013

Vista Paint

Managed paint sales and inventory for 12 years, improving stock accuracy and customer satisfaction.

Expertly handled inventory and cash, ensuring smooth store operations and equipment management.

Organized warehouse operations, utilizing forklifts to optimize space and efficiency.

Led paint sales and warehouse operations, drivina customer satisfaction through expert product knowledge

and efficient inventory management.

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EDUCATION

GENERAL STUDIES Aug 1995 - Jun 1998

Grace M. Davis High School

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