Diamond Hendrix
Atlanta, GA *****
****************@*****.***
Education and Training
May 2018
Tri-Cities High School East Point, GA
High School Diploma
Summary
Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Forklift Operation
Truck Loading
Freight Handling
Material Storage
Product Sealing
Package Loading
Packing Boxes
Truck Loading and Unloading
Shipping and Receiving
Packaging
Merchandise Tracking
Material Handling
Pallet Jack Operation
Warehouse Operations
Critical Thinking
Problem-Solving
Willing to Learn
Forklift Operations
Experience
April 2022 - September 2023
Amazon - Atlanta, GA
Package Handler
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Stacked boxes onto pallets in an efficient manner.
Checked all outgoing shipments to ensure accuracy of contents.
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Transported parcels between loading docks, delivery vehicles, and post office facilities.
Monitored package deliveries to ensure timely arrivals at destinations.
Assisted in loading delivery trucks with prepared packages.
Braced, padded and supported items in packages to prevent shifting and damages.
Recorded numbers of units handled or moved on daily production sheets or work tickets.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
October 2020 - April 2021
Amazon - Atlanta, GA
Package Handler
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Stacked boxes onto pallets in an efficient manner.
Checked all outgoing shipments to ensure accuracy of contents.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Assembled containers or crates for large shipments using hand tools and power tools.
Labeled parcels accurately according to company guidelines.
Reported any lost or damaged items to supervisors immediately upon discovery.
Ensured compliance with postal regulations regarding hazardous materials handling.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Maintained a clean work environment by removing debris from the loading dock area.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Picked products using RF scanner to fill orders.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
July 2018 - January 2019
Starbucks - Atlanta, CA
Cashier
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Followed company security procedures for handling large sums of money.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Processed refunds for worn, damaged and broken merchandise.
Greeted customers promptly and responded to questions.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
June 2016 - August 2017
McDonald's - Forest Park, GA
Cashier
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.