Customer Service High School

Taylor Flowers

Customer Care Consultant

**** ***** ****** **

Fresno TX 77545 Cell 832-***-**** ******.*********@*****.*** OBJECTIVE

To obtain a position in customer service where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between customer and the company.

EDUCATION — EXPERIENCE

Victory Prep High School

May 2015

High School Diploma

July 2021 - Present

• Coordinator, Girling Personal Care

Handle personal data, filing sorting,maintain availability lists and complete accurate schedules. Pays employees by calculating pay and deductions and issuing checks. Maintains payroll information by collecting, calculating, and entering data into the payroll system, as well as retrieving data when necessary.

Dec 2018 - July 2021

• Staffing Coordinator, Lane Staffing

Customer service skills, filling sorting and general organization skills, bookkeeping, typing invoices, equipment handling. Filing paperwork for management, researching data analysis in order to compile reports and harvest research materials from other employees within the department. Staffing temporary positions for our clients.

June 2017– October 2018

• Administrative Assistant, Stage Art Gallery

Supervised and mentored three team members with all aspects of office duties such as answering, screening and transferring inbound phone calls. Receiving direct visitors and clients. Performing general clerical duties such as photocopying, fax, and mailing documents. Retrieving documents from the filing system. Scheduling and coordinating meetings, appointments and travel arrangements for directors. Preparing agendas for meetings and schedules. Maintaining office supply inventories as well as coordinating maintenance of office equipment.

.

KEY SKILLS — COMMUNICATION

● Absorbing, sharing, and

understanding

information presented.

● Communicating

(whether by pen, mouth,

etc.) in a way that others

grasp.

● Respecting others’

points of view through

engagement and interest.

● Using relevant

knowledge, know-how,

and skills to explain and

clarify thoughts and

ideas.

● Listening to others when

they communicate,

asking questions to

better understand.

Marketing

Project Management

Budget Planning

Social Media

Planning

LEADERSHIP

I volunteer with tutoring children with special needs and also have a social media podcast that focuses on positive mental health. My leadership skills and described as creative, open and encouraging. REFERENCES

[Available upon request.]

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