Executive Assistant Senior Manager

EXPERIENCE

SENIOR MANAGER/METROPOLITAN

TRANSPORTATION AUTHORITY

JANUARY 2014-JUNE 2024

Oversaw the daily operation of clinical and operational tasks, while ensuring compliance with internal MTA corporate policies and regulations. Lead and managed a diverse team of physicians, nurses, lab technicians and administrative staff, fostering a collaborative and productive work environment. Collaborated with

operating supervision and union representatives to ensure effective processing of employees for improved employee availability particularly for public safety titles. Maintained more than 30,000 transportation employee medical charts. Was responsible for reporting medical assessment activities to both internal and external shareholders. Interfaced with field management to

maximize employee availability while providing a safe environment for customers and staff. Ensured all

regulatory requirements, federal, state and local were adhered to. Hired, trained, and on-boarded employees. Interfaces with IT and facilities to situate new employees in their work environment as efficiently and stress-free as possible. Implemented office supplies inventory control, and standardize office ordering procedures. ADMINISTRATIVE ASSISTANT, METROPOLITAN

TRANSPORTATION AUTHORITY

NOVEMBER 2007-JANUARY 2014

Prepared daily, weekly, and monthly reports. Audited medical compliance reports, corrected errors, and cured inefficiencies. Answered, screened, and transferred an average of 40 telephone calls per day. Developed office operational guidelines for staff members increasing efficiency. Oversaw scheduling of internal/external confidential medical appointments for transportation employees. Supervised new hires and college interns. Trouble-shoot and resolved interoffice issues pertaining to medical records requests and computer functionality issues. Organized and recorded minutes of staff

quarterly meetings. Created and maintained audit

spreadsheets

LATISHA EDWARDS

SENIOR MANAGER

PROFILE

Senior Manager with over 17 years

of experience providing

administrative support to over 20

medical staff members and

interfacing with executive health

staff. I possess strong multi-

tasking skills, with ability to

simultaneously manage several

projects and schedules. Excellent

public-facing point person for

clients, customers, vendors and

service providers. Tech savvy and

efficiency focused.

CONTACT

************@*****.***

914-***-****

826 Stafford Springs Ave # 826

Stafford, TX 77477

2

EDUCATION

BUSINESS MANAGEMENT

SUNY Empire State College

KEY SKILLS AND CHARACTERISTICS

Strong interpersonal & communication skills • MS Office Suite • WPM: 90 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure

Contact this candidate