Carltrese M. Tolson
**** ******* ****** *** ***, Bronx, NY 10467
(Email) *********@*****.***
Objective
To obtain a position within an organization where I am able to utilize my skills and experience, while maintaining professionalism and quality of service for the company.
Praxis Housing Bronx, NY 10/16 -6/22
Entitlement Specialist/Admin Assistant
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions with CFO and director.
Maintain supplies inventory by checking stock to determine inventory level; placing and expediting orders for supplies
Prepares and distribute payroll
Maintain records of the Rent receipts for Finance Dept., Collect Rental payments from tenants
Prepares report and financial data for multiple organizations
Provides excellent customer relations, word processing, creating spreadsheets and presentations, filling, and faxing
Assists with Brivo system to maintain building access via key card to the building
Updates DHCR application for transmission
Interview new tenants & view all 2010E
Fill out and submit HPD packages
Escort Tenants to benefit office ( Section 8 HRA, SSI, Medicaid, VA )
Complete new application & recertification for tenants ( Section 8, HRA, SSI,VA& Medicaid)
Follow up and document all progress
Prepare lease for over 72 Tenants
Complete Low Income Housing Tax credit form for over 72 Tenants
Perform administrative, information technology and office support activities
Knowledge of various computer-based applications such as Outlook,Microsoft Office, PowerPoint, Excel
Project Renewal Bronx, NY 08/14- 09/16
Administrative Assistant
Assisting Program Coordinator and Clinical team consisting of social worker and case aides, as needed.
Maintaining program files; typing correspondence and memoranda; providing updated census reports to Program Director.
Assembling client’s charts that include intake forms, housing referral packets, medical reports, psychosocial, progress notes and entitlement documents.
Purchasing and maintaining inventory of clients clothing, personal hygiene supplies and office supplies/invoices and check requests.
Responsible for distributing bi-weekly payroll and manual timesheets.
Maintaining petty cash account for the program.
Responsible for recording staff time on ADP and Excel.
Weston/TLC New York, NY
Overnight Counselor
Conduct rounds every hour to ensure the facility is safe and secure
Report daily count to DHS on the consumers
Collect and store clothing and belongings of consumers who are absent without leave (AWOL)
Make Morning Announcements intercom /telephone
Supervise medication and document any changes on consumers
Document any new consumers in the cares system
Clerical duties such as answering phones, faxing documents, making copies of consumer’s paper work upon arrival.
Provide assistance in crisis resolution management and document and report all incidents.
Intake when new consumers arrive at the shelter
02/14 – 08/15
FEGS/Burnside Bronx NY
Resident Counselor
Provided support services to male and female clients who are housed in a residential housing facility for people who have mental health diagnosis.
Ensured that clients are taking their medication as prescribed
Monitors Consumer entering the facility document in log book
Documented client progress relative toward their service plans
Taught daily living and medication management skills to clients weekly
Counseled and assist clients with money management
Provided assistance in crisis resolution management and document reports of all incidents.
Participated in scheduled staff meetings and case reviews
Documented and reported any sign of symptoms of illness or adverse medication reaction to management
Facilitated groups
08/10 – 05/13
City Year New York, NY
Core Member
Created lesson plans for several different programs including literacy enrichment and after school programs
Ran a literacy program “Bringing Books to Life” for 2nd and 3rd graders.
Organized open house and recruited over 300 people for the 2009 school year
Volunteered on Saturday’s with the Young Heroes Program working with kids from ages 14 to 17 years old.
09/08 – 06/10
Education
Charles Henry Churn Academy, Brooklyn, NY
2007
NY Regents Diploma