Diploma
Prospects High School
Antioch, Ca
Honor Roll 2016
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Medical Assistant Extern
Medical Weight Controls Fontana, CA
ANDREA ”
JACKSON
CONTACT
************@*****.***
Rancho Cucamonga, Ca
91730
EDUCATION AND
TRAINING
CERTIFICATIONS
Clinical Medical Assistant - US
Colleges - March 2024 - July
2024
•
• Licensed Guard Card - 2023
SUMMARY
SKILLS
• Data Entry Documentation
• Efficient and Detail-Oriented
• Clerical Support
• Patient-focused care
• Customer Service
• Computer Proficiency
• Patient Scheduling
• Medical Terminology
EXPERIENCE
Assisted physicians with patient care, including
taking vital signs and medical histories.
•
Performed administrative duties, such as
scheduling appointments, filing paperwork, and
answering phones.
•
Prepared exam rooms for patient visits by stocking supplies, cleaning, and organizing equipment.
•
Administered injections and medications as
prescribed by the physician or nurse practitioner.
•
Maintained accurate records of patient information, treatments, medications, and test results under
HIPAA regulations.
•
01/2023 - 06/2023
01/2020 - 05/2020
07/2017 - 01/2018
Freight Agent
Prime Flight Aviation Ontario, CA
Call Representative
K-Designers Sacramento
Store Manager
Oasis Walnut Creek, CA
Communicated effectively between physicians and
other healthcare providers.
•
Determined shipping methods and prepared bills of
lading, invoices and other shipping documents.
•
Implemented strategic shipping policies to achieve long and short-term sales targets.
•
Used scanners to track parcel information,
condition or receipt.
•
Promoted high customer satisfaction by resolving
problems with knowledgeable and friendly service.
•
Worked successfully with diverse group of
coworkers to accomplish goals and address issues
related to our products and services.
•
Educated customers on special pricing opportunities and company offerings.
•
Answered incoming calls and provided highest level of professionalism and knowledgeable service to
every customer.
•
Updated customer accounts, addresses and contact
information within call management databases.
•
Resolved customer inquiries, questions and
concerns to consistently offer quality service and meet performance benchmarks.
•
Trained and mentored associates to teach daily
tasks and procedures.
•
Managed inventory tracking and physical inventory
counts to minimize loss.
•
Completed thorough opening, closing and shift
change functions to maintain operational standards each day.
•
• Built customer confidence by actively listening to 08/2015 - 06/2017
Administrative Assistant
Princess House Oakland
concerns and complaints and quickly resolving
issues.
Evaluated store performance and incorporated
feedback to implement improvement plans.
•
Answered phone calls and emails to provide
information, resulting in effective business
correspondence.
•
Coordinated appointments, meetings and
conferences.
•
Composed correspondence, reports and meeting
notes.
•
Organized files, developed spreadsheets, faxed
reports and scanned documents, maintaining front
desk and reception area in neat and organized
fashion.
•