Niagara Falls Customer Service

NAVNEET KAUR

289-***-**** ************@*****.*** NIAGARA FALLS, ON.

OBJECTIVE

To apply my housekeeping skills and dedication to maintaining clean and organized spaces in a retirement home setting. I am passionate about providing care and support to elderly residents and creating a comfortable, welcoming environment that enhances their well-being.

Experience

Falls Lodge by The Falls, Main and Ferry Street NIAGARA FALLS

HOUSEKEEPING August 2024- PRESENT

Thorough knowledge of cleaning and sanitation practices, including safely handling cleaning chemicals and equipment.

Excellent time management skills to complete tasks efficiently while maintaining high-quality standards.

Strong attention to detail, ensuring all areas are meticulously cleaned and maintained.

Ability to work independently and collaboratively as part of a team, adapting to different work environments and schedules.

Outstanding interpersonal and communication skills, fostering positive relationships with guests and colleagues.

Exceptional organizational skills, maintaining inventory of cleaning supplies and reporting any maintenance or repair needs.

Reliable and punctual, with a strong work ethic and the ability to follow instructions.

Virsa Fine Indian Cuisine, Victoria Avenue NIAGARA FALLS

SERVER AND FOOD HANDLER August 2024- November 2024

Delivered exceptional customer service by providing prompt and courteous assistance to guests, ensuring an enjoyable dining experience.

Managed food preparation and handling while adhering to strict food safety and hygiene standards.

Maintained a clean and organized dining area, effectively supporting restaurant operations during peak hours.

Demonstrated excellent teamwork and communication skills to collaborate with kitchen staff and fellow servers.

Gained practical experience in handling diverse customer needs and resolving concerns promptly.

EDUCATION

Senior Secondary Education GENERAL ARTS AND SCIENCE

SKILLS

• Cleaning and Sanitization: Proficient in various cleaning techniques, including proper disinfection methods to maintain a hygienic environment.

• Attention to Detail: Ability to notice and address even the smallest details to ensure a clean and orderly environment, considering the specific needs of customers.

• Time Management: Efficiently manage time to complete tasks within specified schedules while accommodating any special requests or needs of the customers.

• Physical Stamina: Ability to handle physical demands of housekeeping tasks, such as lifting, bending, and prolonged standing, to maintain the retirement home's cleanliness.

• Organization Skills: Maintain supplies and equipment in an organized manner, ensuring they are readily available for use and in proper working condition.

• Empathy and Compassion: Demonstrate empathy and compassion towards the customers, understanding their needs.

• Teamwork: Work effectively as a team, collaborating with other staff members to ensure a harmonious and efficient work environment.

•Food Service Skills: Knowledge of food safety standards, ability to serve meals with care and consideration, and accommodate special dietary requirements or restrictions of the residents

• Safety Awareness: Understanding and adherence to safety protocols and procedures to prevent accidents and ensure the well-being of residents and colleagues.

CERTIFICATION

FOOD HANDELLING

AVAILABILITY

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

OPEN

OPEN

OPEN

OPEN

OPEN

OPEN

OPEN

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