Tamara K. Colahan ***********@*****.***
**** ******* ****. ********** ** 18951 Tel: 267-***-****
EXPERIENCE:
Asplundh Tree Expert Co.
Regional Administrator 2021 – Present
Enhances billing for various customers to utilize new programs and technologies
Monitors completion of weekly bills performed by a team of five
Assists in training and development of new employees department wide
Collaborates with Billing Specialists and field personnel to develop new processes and procedures to increase productivity
Meets with utility customers to resolve billing disputes
Actively engaged with field personnel to utilize Mobile Time Entry (MTE) electronic timesheet system
Examines field reports to assist field managers and supervisors on profits and losses
Asplundh Tree Expert Co.
Billing Specialist 2015 – 2021
Prepared and billed various customers weekly
Researched Accounts Receivable items for unpaid invoices
Participated in extra projects to assist other teams and supervisors
Scrutinized billing process to suggest enhancements to speed up billing during tight deadlines
Hatboro Horsham School District
Paraprofessional 2014 – 2015
Worked one on one with students with special needs
Developed individualized plans to track progress resulting in enhanced lesson plans
Documented and monitored students to ensure progress milestones were achieved
Communicated with managers about progress and utilized feedback to customize lesson plans
Hatboro Horsham School District
Child Care Site Coordinator 2007 – 2014
Coordinated before and after school care programs
Managed 8 employees to ensure correct child coverage
Communicated child development with parents and guardians
Recorded and reported child incidents and issues
Developed and implemented safety plans to ensure child security
EDUCATION: KUTZTOWN UNIVERSITY
Bachelor of Business Administration, Graduated: May 2012
Major: Human Resources
SKILLS:
Microsoft Excel, PowerPoint, Word
Vlookup, Pivot Tables
Peoplesoft, Perceptive Content, Maximo, CAMPS
Creating and implementing development plans