Program Manager Process Improvement

Christen Holmberg

Program Management Professional

*********@*******.*** • 781-***-****

www.linkedin.com/in/christen-holmberg-957414236

Holden, MA 01520

Strategic senior manager and transformation change agent with extensive change, program, and project management, as well as business change and transformation experience. Proven record leading conception, scope definition, and execution of strategic and operational business transformation initiatives. Expert in developing, implementing, and improving employee metrics and reducing attrition through building, mentoring, and managing high-performance cross-functional teams. Project management professional with inspired leadership, strategic and tactical planning, and team-building abilities to ensure successful outcomes of multi-million-dollar programs and business initiatives. Impressive ability to improve performance through the power of operations, systems, and information, and deep diving into client’s main business/economic drivers, technology strengths, and industry trends. Solid experience working at a senior level on complex programs covering a range of disciplines from internal transformation and culture change to complex capital programs. Articulate communicator and negotiator; capable of building productive relationships with key clients, partners, and market leaders to realize organizational growth.

Areas of Expertise

Strategic Planning & Analysis

Strategic Communication

Customer Success Management

Program Solutions Delivery

Contract Negotiation

Project Management Office (PMO)

Customer Experience Management

Continuous Process Improvement

Organizational Planning / Execution

Business Development

Core Transformation Strategies

Key Performance Indicators

Stakeholder Relationship Building

Team Development / Leadership

Risk Management

Professional Experience

Poly6 Technologies, Burlington, MA 2023 – Present

Product Engineering Manager

Manage 6 NPI programs in support of gas turbine customers worth between $3M and $6M in NRE with program values up to $20M. Lead all product development activities from technical proposals, presentations, and customer communication. Developed and managed a PLM/NPI process utilizing a phase gate approach with management reporting of financial and budget performance, and EVM.

●Developed and managed the NPI process to meet customer qualification requirements 100% on time.

●Managed product yield improvement from 10% to 65%.

●Negotiated NRE and scope of work for a revenue increase of 28% in 2023.

Galvion Focused Solutions, Marlborough, MA 2022 – 2023

Senior Program Manager

Manage key strategic NPI programs in support of military customers. Responsible for 4 programs worth between $2M and $8M in NRE and program values up to $25M. Lead all activities from technical proposals, presentations, and customer communication. Implemented PLM process and adopted a phase gate approach with management reporting of financial and budget performance, delivery, requirements, specifications management, and EV.

●Navigated a 100% quality return to recover the program and recover accumulated costs.

●Managed manufacturing build-out of injection molding capability and machines as well as wet coating lines.

●Negotiated scope and deliverable changes on the Army IVAS program which will increase revenue by 12%.

Parker GTFSD, Devens, MA 2021 – 2022

Program Manager II

Manage all NPI programs for both military and civil aerospace customers. Led six large programs worth $2M in NRE each by implementing a phase gate approach and preparation of reports to manage financial and budget performance, delivery, requirements, specifications management, and EV.

●Brought failing mil aero V22 program back online with 100% on time and within budget.

●Negotiated F-35 contract scope and deliverable changes, increasing the revenue by 18%.

●Managed $25M in NPI.

Noble Biomaterials, Scranton, PA 2019 – 2022

Program Director (Consultant)

Develop and implement PLM program on all NPI for DoD and Military business. Examined and provided reports on EVMS, scope management, and revenue generation. Perform contract negotiations and contract management while delivering technical data and proposals and maintaining confidentiality. Design and develop new lightweight fabric and new product lines.

●Enhanced revenue by 15% on 2 Navy Sonar buoy programs using change orders.

●Directed product improvement project and launched three new mil aero product lines in 2021.

●Led all programs 100% on time and within budget.

Jefferson Rubber Works, Inc. Worcester, MA 2015 – 2020

Director of Sales & Marketing

Developed sales and marketing channels and promoted JRW to new and existing customers. Boosted revenue by 17% through new business opportunities including independent sales channels. Produced market plans for the automotive, appliance, and industrial product outlets, and cost reduction efforts. Created and executed a quote tracking system.

●Increased sales by an average of 18% with 25 new customers in 2019.

●Enhanced revenue by 21% and profitability by 11% in 2018.

●Recovered revenue lost from a key customer in 2016 and increased customers to diversify business in 2017.

Meggitt Polymers and Composites, McMinnville, OR 2013 – 2015

Program Director – Sealing Solutions

Implemented the Meggitt Polymers and Composites PLM program on all Sealing Solutions businesses. Measured on EVMS, scope management, and revenue generation. Managed key functional areas to attain budgets, business goals, and objectives by leading the program management team. Led program management department to include Program managers and design engineering.

●Delivered 237 new parts and 12 new programs on time and within budget.

●Ensured sales growth through scope change and additional line items equaling 12% growth.

●Delivered 250 new commercial NPI parts on time and within budget.

●Turnaround 150 new mil aero part program by negotiating scope change and deliverables.

Swift Textile Metalizing, Bloomfield, CT 2009 – 2013

Product Manager / Business Unit Manager

Developed and implemented Commercial Business Unit, Sales, Marketing, and Customer Service strategies including sales and marketing plans, new product development, and strategic planning. Led business performance, gross margin, proposal management, and overall business growth. Executed independent representative channel, produced plans for commercial and military product lines, and delivered marketing plans and budgets.

●Improved Government Services Products performance by 28% over 2009.

●Boosted revenue by 23% and profitability by 7%.

●Accomplished growth targets in mil aero LO products averaging 19%.

Additional Experience

Global Product / Segment Director Trelleborg Sealing Solutions, Northborough, MA

●Moved OTD from 32% to 74%.

●Improved Gross Profit from 18% to 32%.

●Negotiated and delivered contract worth $30M over five years.

●Grew business by 18% while moving factory and recovering business.

●Led revenue growth by 32%.

Sales and Engineering Manager Chase Walton Elastomers, Hudson, MA

●Developed, recruited, and implemented a Rep and Distributor Network

●Drove new strategic plans by moving from standard products to custom-engineered solutions.

●Exceeded revenue projections by 18%.

●Led 25% revenue growth.

Military Service

United States Army

Education

BSBA/MBA, 2023

Southern New Hampshire University, Manchester NH

BS Electrical Engineering

University of Nebraska, Almeda University

Licenses & Certifications

PMP Certification

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