QA Manager

E-MAIL *******@*****.*** PHONE 609-***-****©

DEVEN MEHTA

Employment Status: US Citizen

ISTQB Software Tester Certified (CTFL)

OBJECTIVE

To seek employment in a computer programming firm.

SUMMARY OF QUALIFICATIONS

20+ years of Quality Assurance Manual and automation testing experience.

Expertise in Gray Box, Functional Testing, Structural Testing, White Box Testing,

Black Box Testing, Unit Testing, Integration Testing, System Testing, Regression Testing, Load, Testing, Stress Testing, Volume Testing, and User Acceptance Testing.

Extensive experience in Banking, Financial, Healthcare, online trading, and Government industries.

Agile Testing, development method, models, and used Scrum development.

Use Descriptive programming.

Rich experience in Test Automation Tools -- UFT 15.4 (QTP), Test Management Tools – Mercury Test Director and Quality Center., JIRA

Expertise in using the Quality Center and Test Director to write test cases, test procedures, test execution, and reporting and defect logging.

Strong working experience in Web Services Testing by using Restful API, and SOAP UI.

Well-versed in GUI application testing, Back End testing, Database testing, Front-end testing, Functional Testing, System testing, Trans Browser Testing, and Load Testing on Client-server, stand-alone, and web-based applications with multiple server domains.

Very good understanding of the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).

Participated in SQA (Software Quality Assurance), and IA (Internal Audit) audits.

Self-starter with a positive attitude, willingness to learn new concepts, and acceptance of challenges sportingly.

Having excellent interpersonal and problem-solving skills.

Outlook towards defect prevention and tracking defects to correction.

Experience in C, C++, VC++, VB, VBScript, C, Java, TestNG, Tomcat, Unix (VI editor shell scripting), Eclipse Oxygen 4.7, HTML, CSS, XSLT, XML, Java Script.

Competent in working under high pressure and sticking to my milestones.

EDUCATION

Bachelor’s in Computer Science Richard Stockton N.J., 2005

TECHNICAL AND COMPUTER SKILLS

Automated Testing tools: UFT 15.01, LoadRunner, 8.0, 9.1, Selenium Web Driver, Lambda Test

Programming Language: HTML, XML, SQL, VB, VBScript, Java,

Tools & Technologies: MS Visio, MS Word, Snag-IT, Crystal Reports.

RDBMS: SQL Server (SSIS Package, Inner Join, Outer Join, Left outer join, Right outer join, Full Join, Cross Join. )

Continuous Integration: Maven, Jenkins, Git Hub (Azure DevOps)

SCM Tools: Visual Source Safe (VSS),

DB Tools: Oracle Toad, MS SQL Developer PL/AQL

Defect Management Tools: JIRA, Azure DevOps

Protocols: HTTP, HTTPS, FTP, DHCP, SOAP, and TCP/IP.

SoapUI (Exposing Web Service methods for WSDL, Restful API, and SOAP ), PostMan

SCRUM Trained Certified

SERVER AND FRONT-PAGE KNOWLEDGE

Multi-user operating system (UNIX) (Shell Scripting using VI Editor)

Object Oriented Programming (C++, C#, Java)

RDBMS (SQL Server).

VB.6 (COM Components) VB.NET

Sun Java (Certified Programmer), JDBC, Beans, Applet, and Swings using Eclipse.

Performance testing tool: JMeter

INDUSTRIAL EXPERIENCE

Spencer and Spirit Halloween 5/15 - till date

www.spencersonline.com and www.spirithalloween.com

Spencer and Spirit Inc. is a lifestyle retail company that operates two unique, national brands, Spencer's and Spirit Halloween, throughout the USA and Canada.

Environment: Java, web services, MS SQL 2017, Kafka, JMeter, Selenium WebDriver, JUnit, Test NG- Maven, bug tracking tools JIRA and TFS.

Designation: IT QA Manager

Team size: 15

Project Name: E-commerce (B2B), Merchandise Management System (MMS from MI9, with Kafka, Kibana), OMS (Order Management System from Enspire), HR Management System, POS(Point of Sales), Payroll Management systems, workforce management from Infor. (WFM with Elastic Search). Handheld Mobile Scanner.

Responsibilities Include:

Expertise with Agile/SCRUM software development teams Cross-functional team (onshore/offshore) testing strategy, analysis of existing test strategy, gap analysis, and working across teams to mature test integration strategies.

Building a high-performance QA team by hiring, training, mentoring, and motivating the onsite and offshore teams.

Develop, implement, and execute manual and automation scripts TDD/BDD with CI/CD tools.

Git Hub setup from scratch with Azure DevOps

Develop and assist with the creation of test matrices and estimations.

Defining the scope of testing within the context of each release/delivery, deploying, and managing resource allocation for testing based on skill.

Improve business, QA processes, systems to streamline processes, and reduce costs, and improve ROI

Establish performance metrics and conduct data analysis to identify process improvements.

Identifying solutions to complex problems with a focus on continual improvement practices using tools like Causal.

Juggling multiple work tasks and overseeing several software projects, so professionals in this field are highly organized and able to effectively manage multiple project tasks at once.

Planning, deploying, and managing the testing effort for any given engagement.

Work closely with a Subject Matter Expert (SME) to ensure successful delivery with high quality and to ensure that the quality objectives of all projects are met within schedule constraints.

Ensure the appropriate testing methodology is implemented, including functional / unit testing, regression testing, cross-browser compatibility testing, load, stress/performance testing, mobile testing, pass/failure testing, and post-release validation (smoke) testing for web and non-browser applications.

Performed Web Services Testing and XML validation (assertions) by creating a test case suite using SOAP UI and Restful API(Swagger Groovy) using the Postman tool.

Build and maintain a hybrid framework (Page Object Model) for automation testing using Selenium WebDriver with Maven, and TestNG.

Conduct mobile application automation using hybrid frameworks (e.g. LambdaTest) in the areas of design, creation, and maintenance.

Validate Test Cases, Test Scripts, Test Master Plans, and Test Project Work Schedules to meet stated Project management needs.

Analyze software defects(TFS/JIRA); conduct weekly bug triage meetings with development and product management.

Hanlon Investment Management NJ 1/13 - 12/14

http://www.iassoftware.com/

Designation: Team Lead/QA Manager

Project Name: IAS, CRM

Team Size: 4

Environment: Java, GWT, Scala, IntelliJ, Apache, Web Services, JIRA6.2, ASP.NET, C#, IIS, XML, MS SQL 2012, SOAP UI 5.0 (WSDL, web services), UFT 11.5 (QTP), WSDL, (web services), Selenium Webdriver, JUnit, TestNG- Maven, Unix (VIEditor), VISIO

Responsibilities Included:

Develop Test Plan, Test Strategy specifications, and test cases with TDD.

Building a high-performance QA team by hiring, training, mentoring, and motivating the onsite team.

Build and develop Agile/SCRUM and a New automated Regression testing environment.

Assist continuous professional plans of QA team members.

Resource allocation and estimation efforts and delegate duties for routine activities.

Defining the scope of testing within the context of each release/delivery.

Optimizing release management to meet scheduled required deliverable dates

Create, Execute, manage, and monitor the quality process for IT Operations.

Developed Reports to management on quality issues and their root cause analysis(RCA) solutions and analysis.

Stay available after hours for production, installation, or customer support.

Developed Test Scripts tracking defects and fixes in product development.

Collaborate with business analysts and developers to ensure quality is addressed through the entire product life cycle and adapt to quickly changing priorities.

Used HP Quality Center as a test management tool in defining releases, documenting requirements and test cases mapping requirements with test cases, defect reporting, and analyzing test results.

Developed and assisted in executing compliance policy and Quality Metrics.

Identify and analyze defects/test failure results and be able to deduct the chain of events leading to failure in the Quality Center.

Build and maintain the UFT/QTP Hybrid Framework (DP and OR) for non-browser applications.

Build and maintain a hybrid framework (Page Object Model) for the cross-browser application using Selenium WebDriver with Maven, TestNG,

Organization Name: Vertical Screen, NJ 5/12 -1/13

Designation: Lead Software Quality Test Engineer

Project Name: Integration

Team Size: 8

Environment: Classic ASP, ASP.NET, C#, IIS, HTML, XML, MS SQL(Inner Join, Outer Join, Left outer join, Right outer join, Full Join, Cross Join, Store Procedure) / pl Query Analyzer, TFS (Team Foundation System) 2010, Issue Track (Bug tracking system), SOAP UI 4.5.1 (WSDL, web services), VISIO

Responsibilities Included:

Experience in test plans, test approaches, test cases, functional testing, Regression testing, system interface, and integration testing, risk assessment, testing processes monitoring defects in TFS, and defining test cycles.

Participate in continuous learning programs to learn new software and technologies as a basic function of the job.

Continuous improvement by assessing customer issues for root causes and future prevention.

Assist continuous professional plans of QA team members.

Analyzing requirements, designing and executing manual (Agile and Scrum Master) and automated test cases, and test conditions.

Using VISIO to design and develop system, class, integration, and Use Case process flows and supporting diagrams.

Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration, and content testing for a web-based e-commerce application and Site Pilot content management system.

UAT, Data design, and data dictionary using Enterprise Architect

Review test plans, test scripts, testing process, and results

Evaluate test results and recommend testing tools and best practices.

Execute and construct plan product tests design written reports and detail all testing procedures.

Using SOAP UI tool for WebServices.Net application interface using REST and SOAP, HTTP protocol.

Software testing models: Waterfall Model method.

Designing validation/test plans and test strategies.

Strong programming skills in scripting languages such as VB Script.

Organization Name: Bowne & Co, www.rrdonnelley.com PA 7/08- 4/12

Designation: Lead Software Quality Test Engineer

Project Name: Argenteus (Global Financial System http://www.fundsuitearc.com/)

Team Size: 11

Environment: Silverlight (Version 4. x), Telerik, Quality Center 9. x classic ASP, ASP.NET, C#, IIS, HTML, XML, MS SQL(Inner Join, Outer Join, Left outer join, Right outer join, Full Join, Cross Join, Store Procedure) / pl Query Analyzer, SSIS(with multiple data file formats – Flat Files including ASCII & CSV, XLS, SQL, HTML, XML), BenchMark Factory (middle tier data load testing), Enterprise Architecture 7.1, QTP 11, Fedler2, IIS web server 5.1, WCF (testing plugging tools for Microsoft Visual Studio Team System 2010), Share Point 2010, TFS (Team Foundation System) 2010, Sharepoint

Responsibilities Included:

Experience with Large SQL Server databases over 22 TB.

After the successful release of projects, developed Hybrid automation scripts using QTP and integrated the script with the master script.

Experience in test plans, test approaches, test cases, functional testing, Regression testing, system interface, and integration testing, risk assessment, and testing processes monitor defects in TFS and define test cycles.

Analyzing requirements, designing and executing manual (Agile and Scrum Master) and automated test cases, and test conditions.

Using advanced reporting and graphs provided to Quality Center, Managers, and business users can determine various metrics useful in project tracking and monitoring.

UAT, Data design, and data dictionary using Enterprise Architect

Review test plans, test scripts, testing process, and results

Evaluate test results and recommend testing tools and best practices.

Execute and construct plan product tests design written reports and detail all testing procedures.

Software testing models: V-Model method.

Designing validation/test plans and test strategies.

Strong programming skills in scripting languages such as TSL and VB Script.

Organization Name : AstraZeneca Pharmacy(Accenture) Delaware 08/06 – 4/08

Designation: Lead Software Test Engineer

Project Name: USMIS

Team Size: 6

Environment: ASP.NET, C#, HTML, XML, DHTML, MS SQL/ pl Query Analyzer, Clear Quest, Unix server, Load Runner 8.1

Responsibilities Included:

Involved in designing test automation strategies, creating test scenarios, test harnesses, and test plans, and performing inspection of the test scripts.

Developed and updated Test plans, Test Matrixes, Test Scenarios, and Test Cases for all company products

Automated and Manual testing tools are used for software downtime, Management time, personnel diversion from other jobs, loss of staff motivation over repetitive tasks, project creep, and launch delays, and generating auto scripts.

Scalability, Performance, and Load Testing using Load Runner 8.1 (System Analysis, Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the Performance, and Analyzing Results).

Using SoapUI Pointing to a site and exposing the Web service method generates a skeletal project for Web services' WSDL code.

Rent way PA (Sales and Marketing) 11/05- 7/06

Designation: QA Tester

Project Name: Sales and Marketing- QA Testing & Java and j2ee application development

Client: http://www.rentway.com

Team Size: 12

Responsibilities Included:

Responsible for writing and executing Test Plans and test cases based on the business requirement of the application.

Extensively involved in Test design, Test design, Test Execution, and Test Reporting.

POJO (Plain Old Java Object) used for Hibernate plugging tools convert .xml to java with IBM WebSphere5.1

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