Wayne Glass
Sales Manager
561-***-**** Lake Worth, FL *****************@*****.***
Sales Manager with expertise in team leadership, inventory management, and market strategy. Delivered $90.8M in annual sales, 15% account growth, and $4M operational revenue through strategic initiatives and customer-focused solutions.
AREAS OF EXPERTISE
Sales Leadership Inventory Management Market Strategy
Customer Relations Product Strategy Vendor Management
Program Development Financial Analysis Team Development
CAREER EXPERIENCE
UNFI – Remote
SALES MANAGER – EAST REGION (BAKERY, DELI & SPECIALTY CHEESE) 07/2022 – 1/2025
Sales Leadership: Managed and developed a team of 10 associates across 7 warehouses, achieving $90.8 million in FY24 sales—a 7.92% increase over FY23. Set performance goals, provided mentorship, and conducted regular evaluations to drive team success.
Inventory Management: Controlled inventory levels across regional warehouses to meet customer demand and minimize excess stock. Collaborated with supply chain and warehouse teams to ensure efficient inventory turnover.
Product Strategy: Approved new products for stock based on market trends, customer feedback, and sales data. Partnered with brokers and merchandising teams to expand offerings and increase sales.
Customer Relations: Built and maintained strong relationships with regional customers, ensuring high satisfaction levels by addressing inquiries, resolving issues, and tailoring product offerings.
Market Insights: Analyzed market trends, competitor activities, and customer preferences to refine sales strategies and recommend new products, driving regional sales growth.
Cheney Brothers, Inc. – Remote
PROGRAM SALES MANAGER 08/2016 – 11/2021
Account Growth: Secured 100% of business from key accounts by delivering white-glove service, increasing sales by 15%. Managed multi-unit accounts to maximize revenue opportunities.
Team Leadership: Supervised and mentored a team of 7 sales associates, providing guidance and support to drive overall performance and customer satisfaction.
Program Development: Designed and implemented poultry programs aligned with company goals, ensuring they met customer needs and enhanced product offerings.
Vendor and Inventory Management: Maintained strong relationships with poultry suppliers to ensure quality and availability while overseeing stock levels to support $100.5 million in annual sales.
Issue Resolution: Proactively addressed product-related issues by collaborating with manufacturers, ensuring timely resolutions and maintaining high customer satisfaction.
Miller’s Ale House – Coral Springs, FL
MANAGER 05/2012 – 01/2014
Operational Leadership: Managed daily operations, driving annual sales growth from $3.5 million to $4 million. Oversaw scheduling, weekly inventory, and product procurement to optimize efficiency and profitability.
Team Development: Recruited, trained, and mentored staff to deliver exceptional service, ensuring alignment with company standards and fostering a collaborative work environment.
Financial and Market Strategy: Analyzed P&L statements, implemented cost-control strategies, and collaborated on promotions and community events to boost revenue and enhance market presence.
TECHNICAL SKILLS
Inventory Management Software – SAP, Oracle, or similar platforms.
CRM Platforms – Salesforce, HubSpot, or equivalent for managing customer relationships.
ERP Systems – Experience with enterprise resource planning tools like NetSuite or Microsoft Dynamics.
Data Analysis Tools – Proficiency in Excel (advanced functions, pivot tables, macros), Tableau, or Power BI.
Point of Sale (POS) Systems – Familiarity with tools used in retail or food service management.
Budgeting and Financial Software – QuickBooks, Xero, or similar tools for P&L analysis and financial tracking.
Forecasting and Demand Planning Tools – Blue Yonder, Logility, or similar platforms.
Marketing Tools – Proficiency in platforms for promotions, such as Mailchimp, Constant Contact, or social media scheduling tools like Hootsuite.
Collaboration Tools – Microsoft Office Suite, Google Workspace, Slack, or Asana for team coordination and communication.
Vendor Management Platforms – Ariba, Coupa, or similar systems.