Facility Management Real Estate

MOHAMMAD FIDA HUSSAIN

Senior Level Executive

Strategist & achiever with excellence in Facility Management & Operations with focus on accomplishing organizational goals & objectives; targeting senior-level assignments with an organization of high repute across hospitality sector ***************@*****.**.** +974- 33616551

CORE COMPETENCIES

SOFT SKILLS

IT SKILLS

MS-Office, Hotel Software, PowerPoint

Presentation and others

PERSONAL DETAILS

Date of Birth: 26th January 1973

Languages Known: English, Arabic, Urdu and

Bengali

Present Address: Nuiaja, Doha, Qatar

Permanent Address: Faizullah Khan, Lal

Bagh, Darbhanga, Bihar - 846004, India

PROFILE SUMMARY

Success-driven professional with nearly 18 years of total experience in Facility Management, Operations & Management, General Administration and Resource Management across Real Estate & Hospitality sector

Successfully prepared and managed property handover, community management, budgets (CAPEX & OPEX), tender for facility providers and established strategies, plans, systems, policies and procedures

Proficient in facility management and operations & maintenance for different types of properties, dealing with external vendors, and leading teams to successfully deliver FM related activities

Rich experience in management of facility expansions and development of new facilities with limited number of human resources

Experienced in spearheading a wide spectrum of general administrative activities including AOP, budgeting, vendor development and contract management for commercial services

Proven track record of establishing processes & SOPs for streamlining workflow and enhance productivity; an effective communicator with relationship management skills with the capability to relate to people at any level of business and management

Proven skills in managing business operations with focus on top-line & bottom-line performance and skills in determining company’s mission & strategic direction as conveyed through policies & corporate objectives

Motivational management style with a proven history of building, guiding and retaining high-performance teams to develop and implement strategies for accelerated growth

Career Timeline

Strategic Planning & Execution

Facility Management

Operations & Maintenance

Budgeting & Cost Optimization

SLA & KPI Management

MIS Reporting & Documentation

Training & Development

Client Relationship Management

Team Management & Leadership

Key Properties Real Estate & Trading as Maintenance Manager Collaborator

Communicator

Planner

Change Agent

Contempo Company Wll as Facilities and Maintenance Manager La Villa Hospitality Doha, Qatar as Assistant Facilities Manager under Facilities Division

Coral Boutique Villas, Al Barsha, Dubai as Assistant Chief Engineer Jul'19

Aug 24

Jul'18 -

Apr'19

Oct'09

Jul'18

Sep'06 -

Aug'09

Since

Sep 24

Afzal Facility Management as Facility Manager

WORK EXPERIENCE

Afzal Facility Management as Facility Manager-September 2024 Key Areas:-

Performs many maintenance, safety and management tasks that promote a clean and safe working environment for the building’s employees, including:

Delegating cleaning and maintenance tasks to team members

Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces

Performing routine maintenance on facilities and making repairs as needed

Scheduling routine inspections and emergency repairs with outside vendors

Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals

Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders

Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff

Preparing facilities for changing weather conditions

Collaborating with building owners and upper management on budgeting for facilities needs Since Jul'19 with Key Properties Real Estate & Trading as Maintenance Manager Key Result Areas:

Managing and controlling all the FM contracts with Services Provider & Sub-contractors to ensure that SLA, KPI’s and manufacturer’s recommendations are applied properly and delivered within operating budget

Organizing and conducting Fire Protection Training for normal staff and intervention team; ensuring high standards of personal presentation and grooming for Engineering Team

Ensuring all contractual issues of scope, cost and on time delivery and fulfillment of services From point of project inception to completion; conducting regular inspections and ensuring the upkeep and maintenance of all areas of a facility

Providing leadership and direction to in-house asset management team and outsourced suppliers with emphasis upon inter-personal communications and meeting all residents/ client’s real estate needs

Preparing operations & maintenance and preventive maintenance manuals; spearheading facilities annual operating budget P&L including compliance with financial delegations including budgets (CAPEX & OPEX)

Evaluating staff for work completion, productivity, goal achievement, and customer service; administering the awards and recognition program based on established KPIs

Coaching and mentoring of team members so they continually improve performance and achieve their potential, by on job training & off job training

Placing orders for spare parts and equipment for replacement and ascertaining the proper documentation of the same; synchronizing work processes with other departments of the establishment

Spearheading the facilities functions and providing strategic direction coupled with execution; ensuring smooth operations at all times and maintaining proper decorum & discipline by implementing policies; ascertaining the administration of SOPs (Standard Operating Procedures)

Conducting regular periodic meetings & trainings for staff & engineers for discussing current work issues and devising solutions for enhanced operations

Developing annual / quarterly budgets & annual plans to manage facilities as per organizational needs, monitoring inventory of materials and managing procurement of the same in the desired time frame

Participating in development, implementation, evaluation & modification of administrative policies & procedures to optimize resource across various functions

Controlling administration functions managing complete facilities (safety, security, utility O&M, repair, firefighting system, pest control & water supply)

Jul'18 - Apr'19 with Contempo Company Wll as Facilities and Maintenance Manager Role Across the Tenure:

Led day-to-day maintenance of the company properties & Construction of new resort which is located in Sea line, aside this have initiated with Capital Project in-house to reduce the expenses and help to increase GOP as of non-revenue generator department in coordination with all the departmental heads.

Overseeing and agreeing contracts and providers for services including security, parking, cleaning, catering, technology an so on

Ensuring that basic facilities, such as water and heating, are well-maintained

Ensuring that facilities meet government regulations and environmental, health and security standards

Maintained and updated the record of all the day-to-day maintenance and service activities undertaken in a facility; evaluated the performance of the subordinates

Complied with all corporate policies and the Occupational Safety and health administration rules while managing the maintenance functions

Managed contracts & suppliers to ensure all asset management services are delivered to a high standard within agreed budgets and service specification

Supervised regular checking for major equipment and water treatment; controlled all the maintenance contracts with outside companies to ensure that the manufacturer’s recommendations are applied properly and delivered within operating budget

Supplier & contractors for the project work

Oct'09 - Jul'18 with La Villa Hospitality Doha, Qatar as Assistant Facilities Manager Under Facilities Division Role Across the Tenure:

Led day-to-day maintenance of the 4 Hotels properties-La Villa Palace Hotel, La Villa Hotel, La Villa Inn Hotel Apartment, La Villa Suites, Real Estates, Central Kitchen, offices aside this have initiated with Capital Project in-house to reduce the expenses and help to increase GOP as of non-revenue generator department in coordination with all the departmental heads

Managed pre-award contract management with an emphasis on prequalification and bid evaluation, request for quotations, short listing of bidders, Negotiating, drafting and placement of contract award

Spearheaded the activities related to post-award contract management and administration in the areas of insurance, performance guarantee, change order management, progress measurements and correspondence management for contractual correctness and perimeters

Maintained and updated the record of all the day-to-day maintenance and service activities undertaken in a facility; evaluated the performance of the subordinates

Complied with all corporate policies and the Occupational Safety and health administration rules while managing the maintenance functions

Managed contracts & suppliers to ensure all asset management services are delivered to a high standard within agreed budgets and service specification

Developed and implemented business plans and operational plans for new and existing sites across all real estate segments for technical (Hard FM) services in line with approved asset business plan

Headed all facilities as-built drawings to understand all premises floors plans, entry & exist; provided technical assistance to solve major problem and reduced machines & systems breakdown and failures

Supervised regular checking for major equipment and water treatment; controlled all the maintenance contracts with outside companies to ensure that the manufacturer’s recommendations are applied properly and delivered within operating budget

Coordinated with:

Fire alarm & Firefighting Contractors to upgrade the Hotels properties as per QCDD requirement

Supplier & contractors for the project work

All AMC contractors (CCTV, Fire alarm & Firefighting systems, Elevator contractors, Swimming Pool contractor and others) PREVIOUS EXPERIENCE

Sep'06 - Aug'09 with Coral Boutique Villas, Al Barsha, Dubai as Assistant Chief Engineer May'04 - Jul'06 with Bin Zayed Contracting Company Dubai as Site Coordinator 1 year of experience with Laxmi Sanitary Engineers & Contracts, India as Site Supervisor AWARDS & ACHIEVEMENTS

Received Certificate of/ for:

Appreciation end of service July 2018

Business Review Meet participation Feb 2017

Providing outstanding support and accomplishing Hotel launch in Dec'16 Bagged:

Long Service Loyalty Award in Feb'15

Best Support Executive Award in Feb'15

Best Support Executive Award in Feb'14

Conferred with:

Certificate of Business Review Meet participation in Feb'14

End of Service Certificate in Aug'09

Others:

Successfully managed the Complaints in Feb'08

Conducted Food Safety & Hygiene Training in Jul'08

Spearheaded activities related to HACCP System Internal Audit Training in Jul'08

Adjudged with Price of Innovation Award in Apr'08

Initiated HACCP System Awareness Seminar in Mar'08

Managed Basic Fire Fighting & Emergency Procedures in May'08

Basic First Aid in Nov'06

Recognized as Employee of the Month in Sep'06

CERTIFICATIONS

2020: Certified Facility Manager (CFM) from Icon Training Center

2020: Project Management Professional (PMP) from Icon Training Center EDUCATION

1995 Higher Secondary, C.H.S.E from C.M Arts College, Bihar 2020 Diploma in Electrical Engineering, Intellectual of Management & Technology

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