Customer Service Assistant Manager

KETAN THAKKAR

E-mail: ***********@*****.***

Mobile: +1-825-***-****

Profile Summary

A skilled accountant, administrator, warehouse manager and the owner of the restaurant has solid knowledge of these industries.

I have worked in Kampala, Uganda, for more than 22 years, and I have knowledge of a variety of professional experiences.

Academic Background

Examination

Year

School/ University

Result

B.COM

2000

North Gujarat University

Passed with, 60.72%

Work Experience

Radium Pharmacy Ltd (Kampala, Uganda)

Company

Radium Pharmacy Limited

Duration

July 2003 – March 2008

Position

Accountant, Cashier and Handling Customers

Accountant, Cashier and Handling Customers Responsibilities

Recording transactions such as income and outgoings and posting them to various

Accounts.

Responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases.

Also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

Maintaining filling systems and records.

Purchasing office supplies

Verma Co.Ltd (Dealers Bajaj Motorbikes) (Kampala, Uganda)

Company

Verma Co.Ltd

Duration

April 2008 – July 2012

Position

Accountant, Cashier and Handling Customers

Accountant, Cashier and Handling Customers Responsibilities

Recording transactions such as income and outgoings and posting them to various

Accounts.

Responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases.

Also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

Maintaining filling systems and records.

Sourcing quality goods from foreign suppliers, negotiating prices, payment terms, and delivery schedules.

Avadh Restaurant (Kampala, Uganda)

Company

Avadh Restaurant (Sweets,namkeen and fast food)

Duration

August 2012 – Till date

Position

Owner

Team Size

18

Responsibilities

Handle the finances, run the hiring process, oversee payroll, approve menu changes, order equipment and monitor the inventory-management system.

A seasoned business professional with extensive experience in restaurant management.

Proven track record of success in optimizing operational efficiency, increasing profits, and providing exceptional customer service.

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Reference:

Name: Nimmi Thakkar

Title: Accountant

Company Name: Chawla Professional Association

Mobile No: +1-825-***-****

Email: ************@*****.***

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