Customer Service Head Cashier

TIA RILEY

**********@*****.***

Summary

Motivated customer service and sales professional seeking increasing respo1

478-***-**** Macon GA

ility in retail environment.

Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales,

service, and team leadership.

Skills

* Drawer management

* Check processing

* Patience and composure

* Adaptability and flexibility

* Calm demeanor

+ Up-selling techniques

Education and Training

Central Georgia Technical College Macon, GA

GED

11/2023

Experience

Pensacola airport Pensacola, Florida .

Customer Service Cashier

08/2024 - Current .

+ Refund handling

Guest services

+ Payment processing

+ Customer foe

* Time management

* Customer service

Organized items purchased by customers according to their type

or size for easy retrieval during checkout.

‘Complied with all health and safety regulations while performing

job duties.

Assisted co-workers with tasks as needed to ensure smooth

‘operations of the store.

Assisted customers with locating merchandise within the store.

Provided information on company policies, warranties,

‘guarantees, financing options and other related matters.

provided friendly customer service.

Processed credit card transactions accurately and efficiently.

Verified that all coupons were valid prior to processing them into

the system.

Answered incoming phone calls from customers regarding

product availability or store locations,

Adhered to company policies concerning returns, exchanges, and

refunds, including proper documentation completion.

Resolved customer complaints in a professional manner,

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