KARIN RICHARDS, PHD
***************@*****.***
SUMMARY
Results-driven Leader of Curriculum and Instructional Design with extensive experience in developing, managing, and executing online and on-ground educational programs in higher education and professional development settings. Adept at curriculum innovation, content strategy, and multi- channel communication management. Passionate about engaging learning experiences, data-driven instructional improvements, and fostering collaboration among stakeholders to drive educational excellence.
CORE COMPETENCIES
Curriculum Design &
Instructional
Development
Data-Driven Strategy &
Engagement Analytics
Project & Stakeholder
Management
Community
Engagement & Public
Relation
Learning Maagement
System (LMS)
Implementation &
Optimization
Program Management
Content Development:
Masterclasses,
Workshops, Business
Resources
Multi-Channel
Communication
Strategy (Email, Social
Media, Member
Platforms)
Research-Based
Educational Innovation
EXPERIENCE
Senior Director of Learning Strategy & Implementation 2022 – Present Saint Joseph’s University – Philadelphia, PA
Designed and implemented comprehensive learning and development programs that enhanced employee competencies and supported organizational growth in a dynamic, compliance-driven environment. Partnered with senior leadership to align training initiatives with business objectives, optimizing resource allocation and ensuring measurable performance outcomes. Conducted needs analyses and stakeholder consultations to identify skill gaps and develop tailored training solutions that drive engagement and effectiveness.
• Evaluated 500+ hours of training content to ensure alignment with industry best practices, regulatory standards, and cultural competency requirements, resulting in improved knowledge retention and application among participants.
• Increased learner engagement by 20% through the evaluation and optimization of LMS platforms (Canvas, Moodle, Blackboard), enhancing user experience, mobile accessibility, and scalability to support diverse training needs.
• Achieved a 15% reduction in learner attrition and a 25% improvement in course completion rates by redesigning course layouts for improved usability, logical content flow, and learner accessibility.
KARIN RICHARDS, PHD Page 2
• Enhanced resource utilization by 25% through data-driven insights, generating comprehensive post-training reports to analyze performance metrics, improve resource allocation, and inform strategic recommendations for continuous program improvement.
• Leveraged advanced tools such as Zoom, Slack, Microsoft Teams, and AI platforms to create, manage, and deliver impactful training content for a results-oriented learning environment. Director of Training Operations & Strategic Learning Initiatives 2007 – 2022 University of the Sciences – Philadelphia, PA
Led cross-functional teams to optimize training operations and align learning initiatives with organizational goals, leveraging advanced data analysis tools (SPSS, Google Sheets, Excel) to drive resource optimization and improve program outcomes. Developed and implemented innovative training solutions to meet diverse stakeholder needs and ensure compliance in a dynamic, regulated environment.
• Increased operational efficiency by 20% through leadership in streamlining workflows, optimizing resource allocation, and implementing scalable training strategies.
• Increased program participation by 30% by introducing culturally sensitive training initiatives across five departments, resulting in improved health outcomes and engagement for underserved populations.
• Improved training delivery for 1,000+ users by leading the evaluation and migration of e- learning platforms, enhancing usability, compliance, and effectiveness in delivering engaging learning experiences.
• Achieved 20% growth in program enrollment by collaborating with subject-matter experts
(SMEs) to design and launch five new certification courses, expanding professional development offerings and addressing industry needs.
• Boosted employee engagement and retention by implementing interactive online forums and peer collaboration tools, fostering a culture of knowledge sharing and professional growth.
• Strengthened training programs through the introduction of data-driven feedback mechanisms and regular assessments, ensuring programs adapted to the evolving needs of the organization and regulatory requirements.
EDUCATION + PROFESSIONAL DEVELOPMENT + AFFILIATIONS Doctor of Philosophy, Health Policy
Saint Joseph’s University, Philadelphia, PA
Master of Science, Sport Management
Slippery Rock University, Slippery Rock, PA
Bachelor of Science, Hospitality Management
North Carolina Wesleyan University Rocky Mount, NC