Bottle Service Customer
Resume:
Mia Michele
**************@*****.***
Atlanta, Georgia
EXPERIENCE
Bottle Service Attendant
Black Night New Orleans, LA
June 2022 – April 2023
•Provide exceptional bottle service to VIP guests, ensuring a high-end experience.
•Manage drink orders, serve alcohol, and maintain guest satisfaction.
•Ensure all orders are accurately processed and delivered on time.
•Maintain cleanliness of tables, restocking supplies as needed.
•Assist with setting up VIP areas for special events, including preparing champagne and bottle displays.
•Handle cash, process card transactions, and ensure tips are properly distributed.
•Resolve any customer concerns promptly and professionally to maintain a positive atmosphere.
PlayHauxe Lounge, Baton Rouge, LA
March 2021 – May 2022
•Delivered excellent customer service in a busy bar/lounge environment.
•Took orders, served food and drinks, and ensured customer satisfaction.
•Managed cash handling and POS system to process orders and payments.
•Worked collaboratively with the team to ensure smooth operations during peak hours.
Hostess & Bottle Server
The Playground, Dallas Tx
July 2023 – November 2024
•Greeted guests and provided personalized bottle service in a fast-paced event setting.
SKILLS
Bottle Service Expertise:
Skilled in presenting and
serving bottles of
alcohol, champagne, and
specialty drinks to VIP
guests.
•Attention to Detail:
Ensuring all orders are
accurately processed and
delivered in a timely
manner, maintaining a
clean and organized
workspace.
•Communication: Strong
verbal communication
skills for interacting with
guests, colleagues, and
management in a
fast-paced environment.
•Multitasking: Capable of
managing multiple tasks
at once, including
serving drinks, assisting
guests, and handling
payment transactions.
•Event Coordination:
Experience in preparing
VIP areas and managing
service for special events
and private bookings.
•Exceptional Customer
Service: Ability to deliver
personalized and
•Coordinated with event coordinators to ensure smooth and timely service for large groups.
•Assisted in setting up private events, including preparing bottles, glassware, and coordinating service requests.
•Delivered bottles and drinks to guests, ensuring an excellent customer experience throughout the event.
•Managed customer complaints and requests with professionalism, ensuring satisfaction and repeat business.
•Maintained cleanliness of tables and VIP sections, restocked supplies, and ensured high standards of service at all times.
EDUCATION
Ruston High School, Ruston Louisiana— High School Diploma
August 2018 - May 2018.
Grambling State University — Bachelor's Degree (Science) June 2018 - December 2022.
attentive service to
high-profile clients and
guests.
•Knowledge of Alcohol
and Drink Pairings:
Proficient in
recommending and
serving various types of
alcohol, including wine,
spirits, and specialty
cocktails.
•POS System Proficiency:
Skilled in using
point-of-sale systems to
process orders, handle
payments, and track
transactions.
•Conflict Resolution:
Ability to handle
challenging situations or
customer complaints
calmly and
professionally.
•Teamwork:
Collaborative and
supportive team player,
working with other
servers, bartenders, and
management to provide
the best guest
experience.
•Time Management:
Efficiently managing
time to serve multiple
tables or clients,
especially during peak
hours.
•Physical Stamina:
Capable of standing,
walking, and carrying
heavy trays for extended
periods in a fast-paced
environment.
Contact this candidate