Information Technology Project Manager

IRENE LIU

*********@*****.***

https://www.linkedin.com/in/ireneliu

PROFESSIONAL SUMMARY:

Information Technology Leader adept in Project Management, Release Management, Change Management, Data Integration, and Application Development & Support. Renowned for robust leadership capabilities, adept at steering projects to fruition, crafting intricate functional and technical designs, orchestrating seamless planning and organization, conducting insightful analysis, and executing ingenious problem-solving strategies.

CORE COMPETENCIES:

Showcased exceptional leadership prowess in steering projects to successful, timely, and budget-compliant conclusions.

Established a formidable reputation for driving process enhancements to unprecedented levels of efficiency and effectiveness.

Demonstrated mastery in leadership, adeptly navigating internal teams and external partners and vendors through diverse organizational shifts.

Proficiently orchestrated and guided multiple vendor teams amidst organizational flux, showcasing unparalleled collaboration and communication skills across all hierarchical tiers to ensure seamless transitions and sustained operational excellence.

TECHNICAL PROFICIENCY:

DATABASES & ETL: Oracle 12c, Microsoft SQL Server, Microsoft Access, Informatica 10.1

SOFTWARE SKILLS:

Toad for Oracle 9.7.2.5, Oracle SQL Developer, Oracle Projects

Microsoft Azure, Microsoft SQL Server Management Studio 17, Microsoft Office 365 (Teams, OneNote, Outlook, Word, Excel, PowerPoint, Publisher, Visio, Access, Project, Project Online/PWA), Microsoft D365 (CRM, CLM, DevOps), SharePoint

ServiceNow, Seagate Crystal Reports 8.0, CA Workload Automation

EDUCATION, CERTIFICATIONS, TRAINING & LANGUAGE:

EDUCATION: B.S. Information and Decision Sciences, The University of Illinois at Chicago, Chicago, IL

CERTIFICATIONS:

Certified ScrumMaster CSM®

Certified Six Sigma Green Belt (CSSGB)

ITIL® Foundation

TRAINING:

PMP®/CAPM® Project Management Professional Certification

Certified Business Analysis - IIBA®

LANGUAGE:

Fluent in Chinese (Cantonese and Mandarin)

EXPERIENCE:

APIJECT SYSTEMS CORP, Stamford, CT 10/2021 – Present

Application Program Manager – Information Technology

ApiJect is dedicated to making injectable medicines safe and available for everyone.

Ensure timely, budget-conscious, and comprehensive project delivery.

Craft and produce project essentials, spanning from charter creation to schedule development to the formulation of business cases.

Collaborate with, enlighten, and influence decision-makers towards embracing IT’s methodologies and protocols to elevate project success rates.

Assess, define scope, estimate, prioritize, and schedule new project solicitations for aligned products.

Exemplify the role of a proficient business analyst, adept at gathering, comprehending, and meticulously documenting requirements and process workflows.

Function as an indispensable intermediary, bridging the gap between technical teams, business stakeholders, and external partners and vendors, fostering seamless collaboration and synergy.

Managed a portfolio of more than 25 projects concurrently, orchestrating collaboration with an extensive network of over 20 vendors simultaneously.

RELATIVITY, Chicago, IL 5/2019 – 6/2021

Sr. Project Manager – Service Delivery, Production Engineering

Relativity makes e-discovery software to help users organize data, discover the truth, and act on it.

Expertly orchestrated project inception, planning, and the precise scheduling of releases, and consistently meeting deadlines. Crafted and executed dynamic project work plans, adeptly adapting them to evolving project landscapes and demands. Direct day-to-day project team operations while ensuring transparent stakeholder communication.

Applied rigorous project management methodologies with precision, rigorously upholding project protocols and standards. Discerned project resource requirements, defined project team roles, and fostered a harmonious team environment conducive to peak performance.

Forged resilient project teams through proactive leadership, coaching, and empowerment, fostering a culture of continuous improvement and excellence. Vigilantly monitored project milestones, furnished comprehensive status updates to management and key stakeholders.

Cultivated robust relationships and fostered open channels of communication with project stakeholders, articulating project objectives with clarity and conviction. Troubleshoot and mitigated challenges with alacrity, swiftly resolving issues to safeguard project integrity and stakeholder satisfaction.

HAVI, Downers Grove, IL 7/2005 – 11/2018

Sr. Software Engineer/Project Lead – Global Data Services, Data Integration

HAVI provides international leadership in Analytics & Supply Chain, Packaging, and Promotions Management.

Garnered prestigious IT Leadership Awards in both 2014 and 2016, lauded for exceptional project achievements and pivotal contributions to process refinement and optimization.

Spearheaded transformative initiatives including the Supplier Item Management tool (SIM) and the comprehensive NextGen EMIX projects, encompassing Phases 1, 2, and 3. Collaborated closely with McDonald's on multimillion-dollar endeavors, orchestrating the In-Store Processor (ISP) upgrade across a vast network of 15,000+ stores nationwide. This endeavor entailed seamless integration of data transfer mechanisms and product mix transactions into HAVI’s Data Warehouses.

Orchestrated ETL resources, forging seamless collaboration between business entities and external partners. Ensured stringent adherence to project timelines, financial parameters, and uncompromising quality standards.

Helmed and guided vendor development and support teams both locally and offshore in Hyderabad, India, overseeing the seamless execution of project development and ongoing support operations. Offered comprehensive leadership and mentorship to team members, disseminating best practices, methodologies, and cutting-edge technologies crucial for the successful delivery of data integration solutions, data warehouses, and data marts.

Architected and implemented a myriad of sophisticated data warehouse applications, from initial design phases to post-implementation support, ensuring alignment with the full spectrum of the Systems Development Life Cycle (SDLC).

Pioneered a culture of continuous process improvements, driving enhancements across over 60 applications and processes vital to the operational efficacy of Data Warehouses and Data Marts spanning multiple regions including the US, Canada, Japan, Europe, and the Asia Pacific.

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