HR Director, HR Business Partner, VP of HR, CHRO

Tonya Runnels, SPHR

************@*****.*** • 970-***-****

linkedin.com/in/tonya-runnels • Westminster, CO

Accomplished Executive Partner, confidential advisor, and leadership coach with decades of experience in HR management and senior management experience. Strong and strategic mindset to effectively and smoothly execute all HR operations in alignment with business objectives. Diligent with high ethical standards. Expertise in providing excellent customer service, continuous improvement and drive to deliver enhanced process improvements and cost savings. Empower staff by providing clear direction and honest feedback. Visible, energetic and enthusiastic leader who fully contributes, shares knowledge and insight, and builds trust and rapport. Areas of Expertise

● Leadership Development

● Fiscal Management

● Strategic Planning

● Regulatory Compliance

● Employee Relations

● HR Process Improvement

● Compensation Analysis

● Benefits Restructuring

● Recruitment & Retention

● Policy Development

● Human Resource Management

● Acquisition & Integration

● Collective Bargaining

● Wellness Initiatives

● HRIS Software Implementation

Career Experience

Centennial Peaks Hospital, Louisville, CO Dec 2021 – present Director of Human Resources

● Oversee all aspects of the HR department and support for approximately 325 employees. Support all phases of HR from talent acquisition, workforce planning and development, performance management, employee relations, engagement, retention, compensation, benefit administration, and leadership development.

● Drive reduction in cost per hire and onboarding time by evaluating and defining high-quality candidates across the job market and revamped hiring process to increase number of qualified candidates. Turnover reduced by over 50% in the highly competitive healthcare industry.

● Created Diversity, Equity, Inclusion and Belonging committee and spearheaded initiatives to address workplace bullying utilizing dispute resolution process along with educational workshops and conversations.

● Modernized the paper-heavy HR processes to be more digital, real-time, and efficient resulting in less frustration from staff, zero lost documents, and more information at their fingertips.

● Eliminated the need for staffing stipend bonuses (per shift), saving over $1 M with recruitment and retention efforts and ensured high performance, training compliance and strong workplace culture.

● Utilized collaborative problem-solving and decision-making skills to support employees during FEMA designated disaster while the company was evacuated. Managed Reduction-in-Force and minimize situational turnover.

Volunteers of America Colorado Branch, Denver, CO Aug 2021 – Dec 2021 Senior Director of Human Resources

● Oversaw the HR department and support for a $30M non-profit with 375 employees.

● Revamped job postings to attract a record number of applicants in company history (500+ in first week).

● Streamlined the hiring process to shorten the average time to hire from 22 days to 14 days.

● Developed and implemented a company-wide minimum wage program and timely revisions to compensation philosophy that increased retention, employee morale, and was neutral to the overall organizational budget.

● Restructured the conflict management process and provided training to empower front-line supervisors to support staff and reduce employee disputes.

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Via Mobility Services, Boulder, CO Oct 2007 – Apr 2021 General Manager of Administration, VP of Human Resources

● Oversaw and streamlined efficiency of administrative functions by providing exceptional HR support for a

$25M non-profit with 320 employees. Oversaw HR, Safety, Professional development, and Administration depts.

● Drove cost savings of over a million dollars in health insurance premiums by implementing innovative solutions, effectively negotiating with benefit brokers, and successfully maintaining consistency of monthly premiums for over a decade. Added employer-sponsored Vision, Short and Long-Term Disability Plans, while remaining budget neutrality and added several optional plans for employees, to ensure a competitive benefits package. Added a Roth plan to existing retirement savings plan and managed broker relationships.

● Created robust and innovative wellness initiatives to reduce spend on benefits package by inclusion of in-house workout facility, walking challenges, Fitbit programs, company match on Community Supported Agriculture (CSA) to encourage healthy eating, tobacco cessation and education program.

● Modernized the recruitment process to include technology, innovative thinking and problem-solving which solved the staffing shortage for the organization and Via was the only contractor without returned routes.

● Created incentive pay programs for hard-to-cover shifts which solved critical staffing shortage issues.

● Served as key spokesperson to effectively negotiate Collective Bargaining Agreements with two unions. Served as labor relations point of contact for mediation and grievance processes. Maintained positive relations with stewards and business agents.

● Ensured seamless transition of employees during acquisitions of two separate companies into Via.

● Revamped the substance abuse program to successfully pass FTA Drug and Alcohol audits with no findings,

● Successfully defended legal claims including EEO, ADA, and OSHA.

● Created and implemented a comprehensive furlough plan that provided continuity for employees with budget considerations in response to the Covid-19 pandemic. Education, Certifications and Professional Memberships Master’s in Human Resources and Industrial Relations, University of Illinois, Urbana-Champaign, IL Bachelor’s in Psychology, Industrial Organizational Psychology, Colorado State University, Fort Collins, CO Colorado Notary Public

SPHR accredited by HRCI

Member of the following HR Associations: SHRM, HR Leadership Collective and HR Leaders Network Recognition and Accomplishments

Guest Speaker and panelist at 2018 Engage-Empower-Connect Summit at Denver Botanic Gardens, hosted by SCFD, Denver Botanic Gardens

News coverage from benefit perk in 2017:

https://www.dailycamera.com/2017/03/08/via-mobility-in-boulder-makes-fresh-produce-a-job-perk/, March 8, 2017, Daily Camera

Speaker and co-host of Working Women’s Wellness Symposium, June 2016, a McGlothlin Davis event, https://www.linkedin.com/pulse/working-womens-wellness-symposium-june-2-3-tonya-runnels?trk=public_profile _article_view

Speaker and Trainer, FTA Drug and Alcohol Audit Best Practices, September 19–23, 2016 in Snowmass Village, CO, CASTA Conference, https://coloradotransit.com/professional-development/casta-conferences/ Page 2 2

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